Recorded Material
Showing 13–24 of 91 results
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How Can Contracting Take a Whole Session?
Contracting is a crucial part of the mediation process and often overlooked or poorly addressed. Inexperienced mediators worry that the parties (and their attorneys) will be so keen to rush […]
$16.99 -
How to Tell People You’re a Mediator
Struggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell People You’re a Mediator, […]
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Interest-Based Negotiation: Exploring Interests to Identify Opportunities for Compromise
Interest-based negotiation is at the heart of leveraging the Understanding-Based Model to help those in conflict reach a mutually beneficial outcome. However, guiding people to look beyond their positions and […]
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Interfering Influencers—What to Do About Them?
One of the most challenging things that can come up in a conflict resolution process is when there are people outside the room negatively influencing the parties but not participating […]
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Interfering Influencers—What to Do About Them?
One of the most challenging things that can come up in a conflict resolution process is when there are people outside the room negatively influencing the parties but not participating […]
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Looping the Dynamic
As conflict professionals, we become great at observing and responding to the words used by parties in conflict. But there is a whole different level of interaction happening at the same […]
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Messy Conflict: Transforming Toxic Disputes
Conflict professionals and mediators can encounter cases where traditional approaches fall short – when parties deliberately mislead, launch personal attacks, or harbor intense hatred that seems insurmountable. This practical webinar […]
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Navigating the Gray Areas: Managing Conflicts of Interest in Conflict Resolution Practice
Conflict professionals often find themselves in complex situations where personal relationships, professional connections, or prior involvements create potential conflicts of interest. How do we recognize these ethical gray areas? When […]
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Online Training: Moving Mediation Online
Out of necessity, many of us have moved our conflict engagement work online at lightning speed without the thoughtful preparation at a measured pace we might have preferred. From digital […]
$79.00 -
Organizational Response: Avoid Exacerbating Conflict
Delve into the critical importance of organizations adopting a measured and informed approach to conflict resolution, shed light on the detrimental consequences of mishandling conflicts, and highlight the value of […]
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Power Imbalance: Putting it all Together
Power imbalances can skew the entire conflict resolution process in innumerable ways. During the Power Imbalance webinar series, we’ve looked closely at three different kinds of power imbalances: interpersonal styles, […]
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Power Imbalance: The Power of Personality and Patterns
Every individual who walks into a conflict resolution process brings their style, quirks and ways of relating to others. In pairs or groups, unique patterns of interaction develop. How can […]
$16.99