April 16-17 and 22-24, 2021 8:00 AM - 4:30 PM PST | 11:00 AM - 7:30 PM EST | 5:00 PM - 1:30 AM CEST All sessions include breaks throughout the day Are you responsible for helping people work through conflict? Do you manage important conversations between clients, employees, team members, volunteers or other people? Do you want to improve your ability to facilitate conversations of consequence? Do you want to learn to mediate or enhance your conflict resolution skills?…