Every conflict resolution professional has been there – the moment when progress grinds to a halt and parties seem hopelessly deadlocked. In this interactive 1-hour webinar, you’ll discover why impasse occurs and learn practical strategies to transform these challenging moments into opportunities for breakthrough.

What You’ll Explore:

• The anatomy of impasse: recognizing the warning signs and underlying dynamics that create deadlock
• Root causes beyond the obvious—from unspoken fears to identity threats and power imbalances
• A toolkit of proven strategies to restart momentum and re-engage stuck parties
• When to lean in, when to step back, and how to reframe the conversation
• Live demonstration of a key technique in action, showing real-world application

Who Should Attend:

Mediators, conflict professionals, HR professionals, managers, ombudspeople, and anyone involved in formal or informal conflict resolution processes who wants to build confidence in handling their most challenging cases.

Whether you’re new to conflict resolution or a seasoned practitioner, you’ll gain fresh perspectives and practical tools to help parties move from “we’ll never agree” to meaningful resolution.