by The Center | Nov 3, 2010 | Publications
Einstein is credited with saying that “you cannot resolve a conflict at its own level.” The point for us in Einstein’s words is that when it comes to dealing with conflict, we need not only breadth of understanding but depth as well. That means recognizing that...
by The Center | Sep 28, 2010 | Publications
We believe that the best way for mediators to support parties in resolving their dispute is for the parties to work together and make decisions together. We appreciate that for many professionals, this is one of the most striking and questionable aspects of our...
by The Center | Sep 28, 2010 | Publications
“Let the parties own their conflict” means it is important to remember and honor that it is the parties’ conflict. They hold the key to reaching a resolution that best serves them both. And they have the power and responsibility, if they are willing, to work together...
by The Center | Sep 28, 2010 | Publications
In the traditional approach to resolving conflict, the coin of the realm is the power of coercion. When parties disagree, the exertion of control through the use of threat, persuasion, manipulation, or the imposition of an external authority is considered inevitable,...
by The Center | Sep 28, 2010 | Publications
One of the keys to the power of the Understanding-based model of mediation is that it is a real alternative. Parties have a variety of choices to resolve their dispute, in particular, proceeding through the adversary system either by having their lawyers negotiate for...
by The Center | Sep 28, 2010 | Publications
Allowing conflict to victimize us and others leaves us trapped in its grasp and diminished by it. Challenging Conflict itself has provided us with tools for understanding it and for opening doors for ourselves, our clients, colleagues, and students that likely would...