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Managing Conflict: A Practical Guide to Resolution in the Workplace by David Liddle

Managing Conflict: A Practical Guide to Resolution in the Workplace by David Liddle

by James Dykeman | Jun 18, 2024 | Blog, Book Review

Managing Conflict, a unique and comprehensive resource, is a must-read for conflict resolution and mediation practitioners, particularly those focused on workplace mediation. The second edition of this book, which is a testament to its value, enhances its...
Becoming a Conflict Resolution Practitioner is a Journey

Becoming a Conflict Resolution Practitioner is a Journey

by James Dykeman | Jun 12, 2024 | Blog, News

As disputes and disagreements are inevitable, the role of conflict resolution practitioners has grown significantly, providing invaluable assistance in resolving conflicts peacefully and constructively. For those considering a career change into this field and...
Learning to Disagree: The Surprising Path to Navigating Differences with Empathy and Respect by John Inazu

Learning to Disagree: The Surprising Path to Navigating Differences with Empathy and Respect by John Inazu

by James Dykeman | Jun 12, 2024 | Blog, Book Review

Inazu’s book is particularly relevant for conflict resolution professionals who constantly navigate complex interpersonal dynamics and mediate disputes. His approach emphasizes the foundational principles of empathy, respect, and understanding, which are...
The Crucial Role of Self-Care: Mitigating Stress and Burnout for Conflict Resolution Practitioners

The Crucial Role of Self-Care: Mitigating Stress and Burnout for Conflict Resolution Practitioners

by James Dykeman | May 23, 2024 | Blog

In conflict resolution and mediation, practitioners are anchors of calm and impartiality amidst often turbulent interactions. Their role requires a deep understanding of the issues at hand and a steadfast ability to maintain composure, empathy, and neutrality....
The Boutique: How To Start, Scale, And Sell A Professional Services Firm by Greg Alexander

The Boutique: How To Start, Scale, And Sell A Professional Services Firm by Greg Alexander

by James Dykeman | May 22, 2024 | Blog, Book Review

For conflict resolution and mediation practitioners, starting a firm can often seem daunting due to the specialized nature of their work and the necessity for a robust reputation. Alexander demystifies this process by emphasizing the importance of establishing a clear...
Bringing Down Barriers: Non-caucus Mediation as a Path to Understanding

Bringing Down Barriers: Non-caucus Mediation as a Path to Understanding

by James Dykeman | Apr 4, 2024 | Blog, Education

In the last fifty years, mediation methodology has evolved into a widespread and reliable approach to resolving disputes amicably, effectively, and efficiently. While traditional forms of mediation often involve caucus sessions where parties are separated, and...
Managing Conflict in Healthcare: Making a Difference with Collaborative Problem Solving and Mediation

Managing Conflict in Healthcare: Making a Difference with Collaborative Problem Solving and Mediation

by James Dykeman | Mar 12, 2024 | Blog, Featured

by Paul Natterson, M.D., Jeff Stuart, M.D., M.B.A. Dr. Natterson and Dr. Stuart are co-founders of RxSolve Conflict (rxsolveconflict.com), a firm committed to achieving healthcare excellence through constructive conflict management. In this first article in a series...
Possible: How We Survive (and Thrive) in an Age of Conflict by William Ury

Possible: How We Survive (and Thrive) in an Age of Conflict by William Ury

by James Dykeman | Mar 6, 2024 | Blog, Book Review

In an era plagued by conflict, uncertainty, and polarization, William Ury’s book, Possible: How We Survive (and Thrive) in an Age of Conflict, emerges as a beacon of hope and a roadmap for conflict resolution and mediation practitioners. Ury, a seasoned mediator...
The Essential Role of Conflict Resolution Practitioners in Today’s Complex World

The Essential Role of Conflict Resolution Practitioners in Today’s Complex World

by James Dykeman | Feb 20, 2024 | Blog

Whether from interpersonal relationships, organizational disputes, or international tensions, conflicts can disrupt peace, hinder progress, and cause immense harm. The need for skilled conflict resolution practitioners has become increasingly evident in navigating...
Staying Fresh: Updating Skills and Seeking Advanced Training

Staying Fresh: Updating Skills and Seeking Advanced Training

by James Dykeman | Jan 17, 2024 | Blog, News

Conflict resolution professionals are pivotal in fostering harmony and understanding in diverse interpersonal settings. While initial training equips them with fundamental skills, the journey of a mediator is ongoing and demands continuous learning. Mediators undergo...
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Recent Posts

  • The Case for Considerate Conversations by Faith D Supple
  • Difficult Conversations: How to Discuss What Matters Most By Douglas Stone, Bruce Patton, and Sheila Heen
  • Workplace Conflict Is Never Just Workplace Conflict
  • The Necessity of Mediating Conflict in a Time of Uncertainty
  • The Importance of Self-Reflective Practice and Community in Conflict Work

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