$47.00
Many people are uncomfortable around emotions. When feelings run high and hot, some professional’s’ gut reaction is to keep the parties apart. This one-hour long webinar will offer tips and tools to help you maneuver through conflict situations when emotions are high.
Many people are uncomfortable around emotions. When feelings run high and hot, some professional’s’ gut reaction is to keep the parties apart. This one-hour long webinar will offer tips and tools to help you maneuver through conflict situations when emotions are high.
You have taken a mediation training and want to add mediation to your existing practice or want to start a new mediation practice, but what about the business side of mediation? In this webinar, Catherine Conner discusses the following and more: How to create an engaging first impression Staffing (or not) An inviting physical environment […]
When a professional is working with parties in conflict, the turmoil and tension in the room impacts the professional as well as the clients. Accessing our inner lives connect us with our deeper impulses that fuel our commitment to working with people in conflict – such as compassion and the search for greater self and mutual understanding. Gary Friedman, Norman Fischer and Catherine Conner talk in this live webinar about how conflict professionals can use self-reflection to help their clients.
The end game of any mediation is challenging. The parties’ original positions often come roaring back with a vengeance. Brainstorming options can work wonders to broaden the perspective of parties and help them see new synergistic possibilities for resolution. In this one hour webinar, Katherine Miller discusses techniques for brainstorming and then evaluating options that keep parties working together toward a resolution that truly works for all.
Katherine Miller and Gary Friedman discuss working with ground rules during the contracting phase of mediation. Whether or not lawyers are in the room or not, ground rules help the parties and the mediator understand how we are working together. We discuss how to establish ground rules with parties alone and with lawyers in the room and what to do when they are inevitable broken
