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As conflict resolution professionals, we are often plagued with judgments that impede us in our goal to help the parties reach an agreement based on their own criteria. In this webinar, Gary Friedman and Catherine Conner give guidance to recognizing our judgments and turning them into curiosity so that instead of obstructing, they might actually help advance the discussion.
For decades we have known that interest-based negotiation is more effective and efficient than competitive negotiation. The challenge is in eliciting what is most important to parties and then anchoring […]
Sometimes in negotiations, whether it’s a mediation or collaborative session or other forms of negotiation, someone gets upset or feels unappreciated or insulted. Or they can’t believe what the other […]
All of us develop and evolve from and by cultural forces in our lives – our family of origin, religion, race, ethnicity, community/country/region, and other organizations or groups in which […]