Online Training

Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to […]

Mediation Lab: From Training to Practice
ONLINEAre you a trained mediator ready to move from theory to real-time practice? Mediation Lab is an immersive, skills-focused online training designed for mediators who have completed foundational coursework and […]

Series – Navigating Difficult Conversations
ONLINEConflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with […]

Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to […]

Navigating the Gray Areas: Managing Conflicts of Interest in Conflict Resolution Practice
ONLINEConflict professionals often find themselves in complex situations where personal relationships, professional connections, or prior involvements create potential conflicts of interest. How do we recognize these ethical gray areas? When […]

Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEConflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to […]

Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit)
ONLINEThis comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to […]

40-Hour Mediation and Conflict Resolution Skills Training (ONLINE)
ONLINESeptember 17–19 and 24–25, 2026 | Online (Zoom) 8:00 AM - 4:30 PM PST | 10:00 AM - 6:30 PM CST | 11:00 AM - 7:30 PM EST All sessions […]