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Learning to Disagree: The Surprising Path to Navigating Differences with Empathy and Respect by John Inazu

Learning to Disagree: The Surprising Path to Navigating Differences with Empathy and Respect by John Inazu

by James Dykeman | Jun 12, 2024 | Blog, Book Review

Inazu’s book is particularly relevant for conflict resolution professionals who constantly navigate complex interpersonal dynamics and mediate disputes. His approach emphasizes the foundational principles of empathy, respect, and understanding, which are...
The Crucial Role of Self-Care: Mitigating Stress and Burnout for Conflict Resolution Practitioners

The Crucial Role of Self-Care: Mitigating Stress and Burnout for Conflict Resolution Practitioners

by James Dykeman | May 23, 2024 | Blog

In conflict resolution and mediation, practitioners are anchors of calm and impartiality amidst often turbulent interactions. Their role requires a deep understanding of the issues at hand and a steadfast ability to maintain composure, empathy, and neutrality....
The Boutique: How To Start, Scale, And Sell A Professional Services Firm by Greg Alexander

The Boutique: How To Start, Scale, And Sell A Professional Services Firm by Greg Alexander

by James Dykeman | May 22, 2024 | Blog, Book Review

For conflict resolution and mediation practitioners, starting a firm can often seem daunting due to the specialized nature of their work and the necessity for a robust reputation. Alexander demystifies this process by emphasizing the importance of establishing a clear...
Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict by Jeremy Pollack

Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict by Jeremy Pollack

by James Dykeman | Apr 24, 2024 | Book Review

In the ever-evolving landscape of interpersonal dynamics, Jeremy Pollack’s “Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict” contains insight and guidance for everyone, not just conflict...
Bringing Down Barriers: Non-caucus Mediation as a Path to Understanding

Bringing Down Barriers: Non-caucus Mediation as a Path to Understanding

by James Dykeman | Apr 4, 2024 | Blog, Education

In the last fifty years, mediation methodology has evolved into a widespread and reliable approach to resolving disputes amicably, effectively, and efficiently. While traditional forms of mediation often involve caucus sessions where parties are separated, and...
Managing Conflict in Healthcare: Making a Difference with Collaborative Problem Solving and Mediation

Managing Conflict in Healthcare: Making a Difference with Collaborative Problem Solving and Mediation

by James Dykeman | Mar 12, 2024 | Blog, Featured

by Paul Natterson, M.D., Jeff Stuart, M.D., M.B.A. Dr. Natterson and Dr. Stuart are co-founders of RxSolve Conflict (rxsolveconflict.com), a firm committed to achieving healthcare excellence through constructive conflict management. In this first article in a series...
Possible: How We Survive (and Thrive) in an Age of Conflict by William Ury

Possible: How We Survive (and Thrive) in an Age of Conflict by William Ury

by James Dykeman | Mar 6, 2024 | Blog, Book Review

In an era plagued by conflict, uncertainty, and polarization, William Ury’s book, Possible: How We Survive (and Thrive) in an Age of Conflict, emerges as a beacon of hope and a roadmap for conflict resolution and mediation practitioners. Ury, a seasoned mediator...
The Essential Role of Conflict Resolution Practitioners in Today’s Complex World

The Essential Role of Conflict Resolution Practitioners in Today’s Complex World

by James Dykeman | Feb 20, 2024 | Blog

Whether from interpersonal relationships, organizational disputes, or international tensions, conflicts can disrupt peace, hinder progress, and cause immense harm. The need for skilled conflict resolution practitioners has become increasingly evident in navigating...
The Making of a Mediator: Developing Artistry in Practice by Michael D. Lang and Alison Taylor

The Making of a Mediator: Developing Artistry in Practice by Michael D. Lang and Alison Taylor

by James Dykeman | Feb 15, 2024 | Book Review

As conflict resolution and mediation practitioners, we continuously seek ways to refine our craft, enhance our skills, and deepen our understanding of the complex dynamics in mediation processes. In The Making of a Mediator, Michael D. Lang and Alison Taylor...
Staying Fresh: Updating Skills and Seeking Advanced Training

Staying Fresh: Updating Skills and Seeking Advanced Training

by James Dykeman | Jan 17, 2024 | Blog, News

Conflict resolution professionals are pivotal in fostering harmony and understanding in diverse interpersonal settings. While initial training equips them with fundamental skills, the journey of a mediator is ongoing and demands continuous learning. Mediators undergo...
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Recent Posts

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  • Resolving Identity-based Conflict in Nations, Organizations, and Communities by Jay Rothman

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