Webinars
Events
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FREE – 4 Steps for Anti-racist, Anti-oppressive Conflict Resolution
ONLINEJoin Hansa Patel and Melanie Rowen on December 19, 2024, at 12:00 PM Pacific for an insightful one-hour webinar with Rev. Liên Shutt, LCSW, a Zen Buddhist priest, social worker, […]
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Harnessing Inner Awareness for Meaningful Conversations
ONLINEConflict can feel overwhelming and uncomfortable, often leaving us stuck, reactive, and uncertain about how to move forward. Yet beneath the surface of these challenging moments lies valuable energy and […]
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Messy Conflict: Transforming Toxic Disputes
ONLINEConflict professionals and mediators can encounter cases where traditional approaches fall short – when parties deliberately mislead, launch personal attacks, or harbor intense hatred that seems insurmountable. This practical webinar […]
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Looping the Dynamic
ONLINEAs conflict professionals, we become great at observing and responding to the words used by parties in conflict. But there is a whole different level of interaction happening at the […]
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How to Tell People You’re a Mediator
ONLINEStruggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell People You're a Mediator, […]
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Assessing the Ability to Participate in Mediation
Zoom webinarHow do we know if a conflict is appropriate for mediation? And how can mediators support parties to determine if they are able to mediate especially those who may not […]
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Beyond the Heat: Practical De-escalation Skills for Work and Life
ONLINEJoin us for this interactive 1-hour webinar where you'll learn proven techniques to navigate tense situations with confidence and skill. Whether you're a manager dealing with upset employees, a team […]
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When Progress Stops: Navigating Impasse in Conflict Resolution
ONLINEEvery conflict resolution professional has been there – the moment when progress grinds to a halt and parties seem hopelessly deadlocked. In this interactive 1-hour webinar, you'll discover why impasse […]
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Free Virtual CUC Meet and Greet
ONLINEAre you interested in conflict resolution, mediation, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet, a unique opportunity to […]
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Working with Lawyers in the Room (2025)
Zoom webinarJoin Katherine Miller and Michelle Exline Minovi for an essential exploration of mediation when attorneys are present alongside their clients. This engaging webinar addresses the unique dynamics, challenges, and opportunities […]
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Working with Lawyers in the Room: Part 2 (2025)
ONLINEJoin Michelle Exline Minovi and Gary Friedman for Part 2 of Working with Lawyers in the Room. In Part 1 we discussed how to establish agreements and expectations for lawyers’ […]
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From Conflict to Collaboration: Workplace Mediation Lessons That Apply Everywhere
ONLINEDiscover the nuanced skills that separate effective mediators from the rest, using workplace conflicts as a lens to explore universal mediation principles. This interactive webinar delves into challenging aspects of […]
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Navigating the Gray Areas: Managing Conflicts of Interest in Conflict Resolution Practice
ONLINEConflict professionals often find themselves in complex situations where personal relationships, professional connections, or prior involvements create potential conflicts of interest. How do we recognize these ethical gray areas? When […]
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CUC Connect Online Mixer: Getting Started in 2026
ONLINECUC Connect Member-Only | December SessionPresentation + Small Group Discussion Join us for a dynamic and collaborative members-only gathering focused on launching your journey toward deeper mediation experience in the […]
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Beneath the Conflict: Civility Through Understanding Tension, Emotion, and Bias (CA CLE Eligible)
ONLINEIn recent years, as public discourse has become increasingly harsh, there have been increasing calls for civility in many spaces, including the legal profession and conflict resolution. True civility in […]
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Deepening Connection in Conflict Work: Noticing and Unpacking Implicit Bias (CA CLE Eligible)
ONLINEIn conflict work, our intention is to foster understanding and build connections to the parties we are trying to support. Yet implicit biases--influenced by culture, life experiences, identity, and systems of power — can quietly shape how we listen, understand, and support people in conflict. As conflict professionals we are in positions of power, and […]
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5 Things I Did to Build My Practice and 5 Things I Wish I Had Done
ONLINESolopreneurs building an Understanding-Based conflict resolution practice need more than just skill in supporting clients - it takes strategy, patience, and a willingness to try, fail, and repeat! Join Caitlin […]
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Beyond the Argument: Three Levels to Unlock Real Resolution (CA CLE Eligible)
ONLINEMost conflicts get stuck at the surface — two sides, two positions, and a standoff. But beneath every dispute lies something deeper: the needs, values, and meaning that actually drive […]
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When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict
ONLINEAll conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss, a family pattern, or a deeply […]
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Below the Surface: Reading the Unspoken in Conflict
ONLINEIn conflict, the most important information is often the least spoken: A crossed arm, a long silence, a sudden withdrawal. While these can be perceived as obstacles, they can actually […]
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Back to Basics: Parties Understanding Each Other
ONLINEOnce both parties feel understood by you as the mediator/conflict professional, what comes next? This webinar revisits a powerful step in the conflict resolution process: helping the parties demonstrate understanding of each other. Through a live demonstration and discussion, we'll explore why this shift matters, when it's appropriate to introduce it, and how the principle […]
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