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Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (East Coast)

November 29, 2017 at 2:00 pm - December 3, 2017 at 12:30 pm PST

$500.00 – $2,070.00

Are you responsible for helping people work through conflict?

Do you manage important conversations between clients, employees, team members, volunteers, or other people you work with?

Do you want to improve your ability to facilitate conversations of consequence?

Do you want to learn to mediate or enhance your conflict resolution skills?

Learn how to support parties working through conflict or engaging in other important conversations in a different way. Our Understanding-Based model focuses on guiding parties to make knowing and informed choices together in a  respectful manner. Highlights of our basic training, Working Creatively with Conflict, include:

  • Positive neutrality – how to support all parties to a conflict without taking sides
  • Enhancing understanding and empathy through the Loop of Understanding
  • Developing creative options that address differing needs and interests
  • Creating the groundwork for the parties to make effective and lasting decisions together now and in the future

Who Will Benefit From This Training?

img_0860_editedThis training is appropriate for mediators, lawyers, collaborative professionals, business consultants, executive coaches, managers and supervisors, human resources professionals, ombuds-people, non-profit staff, and other people whose work will be enhanced by  increased skills in conflict resolution.

“This program has changed me as an individual and will forever change the way I manage conflict, personally and professionally.”  – Catherine Hannibal, Attorney, Mediation Works, Brooklyn, NY

What is the Format of the Training?

The training combines presentations, teacher demonstrations, case simulations and discussions. Concise briefings introducing the model and tools of the Understanding Based Approach alternate with demonstrations and role-plays designed to immerse the participants in the process. Central to the learning are real to life simulations in which the participants work through mediations from beginning to end. The participants have a chance to apply the concepts and skills introduced in the briefings, and to experience the emotional challenges faced by parties in dispute. Participants   describe these different modes of learning and their interplay as enjoyable as they are engaging and rewarding.

It is very gratifying to see how respectful and honoring this process is with the same or better results than other mediation processes.”  – Darci D’Ercole, Deputy Director, Leadership Development, New York State School Boards Association, Latham, NY

Who are the Trainers: 

Katherine Miller and Gary Friedman  For more information, see their bios here.





“The program teaches more than just new skills.  It teaches a new way of thought and approach to conflict — inside and outside the court room.  I received a profound sense of renewal, consideration and gratitude.”  – Adam Halper, Attorney, The Family Center, New York, NY

What are the Logistics – When, Where, Cost?

The training begins on the afternoon of Wednesday, November 29 at 2:00 pm through 9:00 pm.  On Thursday and Saturday, the sessions run from 9am – 6 pm. On Friday, the session runs 9 am – 9 pm (with ample breaks for meals and rest). The program ends on Sunday, December 3 with a session from 9am – 12:30pm.

The training will be held at Bailey Farms, in Ossining, NY, approximately 45 minutes driving time from NYC.  More information about Bailey Farms can be found on their website: www.baileyfarms.org


All participants will enjoy delicious meals catered by Taylored Menus from Wednesday dinner through to Sunday lunch.

The program training fee is $1,350 plus a fee for the facility, lodging, and meals as follows:

At this time all reservations are full, if you would like to be on a waiting list please email [email protected].

  • Private room at Bailey Farms: $950, for a total of $2,300
  • Shared double room at Bailey Farms:  $750, for a total of $2,100
  • Commuter for those not staying at Bailey Farms:  $550, for a total of $1,900
  • a 5-10% discount available for our members.   Click here for more information.
  • A reduction in fee available based on economic need.

You may pay in full upon registration or a deposit of $500.00 will hold your place.  Payment in full is due 30 days prior to the program.  Registrations after September 10 must be paid in full at the time of registration unless other arrangements are made.

Please email us at [email protected] for details or questions regarding logistics.

Please note our cancellation policy:  If you cancel 2 weeks or more prior to the program, your deposit will be returned minus a $250.00 administration fee (which may be applied against a future program).  Less than 2 weeks (but more than one week) prior to the program, we will retain 50% of the total cost of the program (half of which may be applied to against a future program). Please note that refunds are not made for cancellations within the last week prior to the program.

“The program for me was life-changing.  It was the tipping point at which I realized this was my avocation not just a vocation!”  – Debra Vey Voda-Hamilton, Attorney, Hamilton Law & Mediation, PLLC, Armonk, NY

Is there Continuing Education Credit?


The Center for Understanding in Conflict, as the Center for Mediation in Law, has been certified as follows:

In New York, as an Accredited Provider of Continuing Legal Education in the State of New York by the New York State Continuing Legal Education Board. The Mediation Intensive Training will fulfill 40 NY MCLE credit hours (6.5 Ethics credits; 19.5 Professional Practice credits; and 14 Skills credits).  For continuing legal education purposes, the Mediation Intensive Training is appropriate for both newly admitted and experienced attorneys.

The Center program has been approved under Part 146 by the New York State Unified Court System’s Office of ADR Programs. (Please note that final placement on any court roster is at the discretion of the local Administrative Judge and participation in a course that is either approved or pending approval does not guarantee placement on a local court roster.)

“Having had well over 100 hours of previous training, I feared this program might cover too much familiar ground. Those fears vanished within the first 20 minutes and were replaced with the thrill of discovering a richer, deeper mode of mediating.”   Steven M. Rabinowitz Mediator/Lawyer Pryor Cashman, LLP, NYC

For additional information, please email us at [email protected].





November 29, 2017 at 2:00 pm PST
December 3, 2017 at 12:30 pm PST
$500.00 – $2,070.00
Event Categories:


Center for Understanding in Conflict


Bailey Farms
23 Barnes Rd.
Ossining, NY 10562 United States
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