by James Dykeman | Jan 27, 2023 | Blog, Book Review
There is a difference between feedback and criticism, but for many of us, it can seem like the same thing, especially when we are not ready for nor have we asked to receive it. It becomes challenging to sift through the river of information colleagues, supervisors,...
by James Dykeman | Jan 19, 2023 | Blog, Top
Being a conflict resolution and mediation professional can seem like a lonely endeavor, as many have transitioned from legal professions, management roles, and other industries, leaving behind support networks and professional associations in pursuit of a new career...
by James Dykeman | Dec 23, 2022 | Blog
People say “talk is cheap” because words come easily, don’t cost a thing, and can be used as an apparent quick fix to a thorny problem. Salespeople overcome objections with fanciful responses designed to put an unsure mind at ease. Politicians always seem to know what...
by James Dykeman | Dec 9, 2022 | Blog, Impact 4, News
Training program encourages looking within to find a way forward NEW YORK, Dec. 2022 – When Ukrainian mediator Tatyana Bilyk approached the Center for Understanding in Conflict (CUC) about conducting training for conflict-resolution professionals still operating...
by James Dykeman | Nov 29, 2022 | Blog, Book Review, News
In Into the Magic Shop: A Neurosurgeon’s Quest to Discover the Mysteries of the Brain and the Secrets of the Heart, author Jim Doty tells the story of his challenging childhood spent living in poverty with parents struggling with addiction and mental health...
by James Dykeman | Nov 23, 2022 | Blog, News
By James Dykeman There is altruism in seeking to be the bridge that brings together two people who don’t get along. We see it at the dinner table, in schools, in community organizations, in workplace disagreements, and in fights that break out over who the...
by James Dykeman | Oct 25, 2022 | Blog, Book Review
Review by Gary J. Friedman – In The World Could Be Otherwise: Imagination and the Bodhisattva Path, poet, author, Zen Buddhist priest, and trainer at the Center for Understanding in Conflict, Norman Fischer, explains the six perfections from Mahayana Buddhism...
by James Dykeman | Oct 25, 2022 | Blog
By Gary J. Friedman – Maybe the holidays are already on your mind, and you dread having to talk to Uncle Fred. He insists on directing the family conversation to topics you find uncomfortable, dull, or alienating. What can you do? You’ve never made any...
by James Dykeman | Sep 29, 2022 | Blog
By Ivan Alter The battle lines of negotiation have been evident since the beginning of trade and the advent of the judicial system. Two parties come to the table seeking a specific outcome or settlement, which are often incompatible as neither is willing to budge from...
by James Dykeman | Sep 29, 2022 | Blog, Book Review
Review by Katherine Miller Getting to Yes: Negotiating Agreement Without Giving In, by Roger Fisher and William Ury, was first published in 1981 and is a classic for anyone in a negotiation, whether in the personal, professional, or legal arena. Now over 40 years...