by James Dykeman | Oct 25, 2022 | Blog
By Gary J. Friedman – Maybe the holidays are already on your mind, and you dread having to talk to Uncle Fred. He insists on directing the family conversation to topics you find uncomfortable, dull, or alienating. What can you do? You’ve never made any...
by James Dykeman | Sep 29, 2022 | Blog
By Ivan Alter The battle lines of negotiation have been evident since the beginning of trade and the advent of the judicial system. Two parties come to the table seeking a specific outcome or settlement, which are often incompatible as neither is willing to budge from...
by James Dykeman | Sep 29, 2022 | Blog, Book Review
Review by Katherine Miller Getting to Yes: Negotiating Agreement Without Giving In, by Roger Fisher and William Ury, was first published in 1981 and is a classic for anyone in a negotiation, whether in the personal, professional, or legal arena. Now over 40 years...
by James Dykeman | Aug 30, 2022 | Blog, Book Review
Review by Natarajan Devaraj Last year, while mediating a challenging situation, I read the book My Stories of Conflict: A Kaleidoscope of Theories, Methods, and Personal Experiences by Marc Leu and Annie Meisl, which presented how different cultures viewed aspects...
by James Dykeman | Aug 29, 2022 | Blog
By Catherine Conner Businesses and nonprofits, large and small, are struggling to keep their organizations running during a chaotic and difficult period of mass resignation, quiet quitting, customer and client dissatisfaction, and the ongoing challenges of adapting to...
by James Dykeman | Aug 4, 2022 | Blog, Book Review
By Wayne Jacobsen, Arnita Willis Taylor, and Robert L. Prater Although there have been periods of fierce and violent division throughout human history, there is a growing sense that there is no room to discuss the issues about which we differ. People now struggle to...
by James Dykeman | Aug 4, 2022 | Blog
By Gary J. Friedman and Katherine Miller Contracting is a decisive moment in the conflict mediation process. At this critical point, two parties at odds with one another and a mediator will enter the room like fighters entering an arena. Both sides have an agenda,...
