$47.00
What role does the law play in conflict resolution and how can mediators bring it into the rooms in such a way that it doesn’t take over the discussion? In this webinar, Katherine Miller discusses both why to bring the law in and how to do it in such a way that it doesn’t become the elephant in the room.
What role does the law play in conflict resolution and how can mediators bring it into the rooms in such a way that it doesn’t take over the discussion? In this webinar, Katherine Miller discusses both why to bring the law in and how to do it in such a way that it doesn’t become the elephant in the room.
A common question and concern of mediators is how they can maintain their neutrality, particularly when strong emotions are either pulling the mediator towards a party or pushing the mediator away from a party. The tendency of many mediators is to create a distance and boundary between themselves and the parties in order to appear balanced. In this webinar, Gary Friedman and Catherine Conner will discuss positive neutrality, moving towards each party to strengthen the mediator’s connection to and understanding of each party.
Sometimes in negotiations, whether it’s a mediation or collaborative session or other forms of negotiation, someone gets upset or feels unappreciated or insulted. Or they can’t believe what the other person just said and they feel very strong emotions, at which point they just get up and storm out. Katherine Miller talks about what to do when the storm out happens.
People in conflict often focus on their positions, each person advocating for the solution that they believe is the right and just one. Power and coercion are used to pressure the other person to concede. The discussion revolves around the “issue” at hand, and may ignore the many layers and forces operating below the surface and from the outside. Each person in the conflict is driven by what is important to them on a deeper level and is impacted by familial, cultural, racial, and societal forces, yet these may not be explicitly acknowledged or examined. In this webinar, we focus on race and culture in conflict.
The gender of the parties and the conflict resolution professional(s) may impact the conflict resolution process and dynamics. In this webinar, Catherine Conner and Gary Friedman discuss the role of the conflict professional in bringing awareness to the effect of gender and addressing dynamics that are related to the gender of the people in the room.
