$47.00
What role does the law play in conflict resolution and how can mediators bring it into the rooms in such a way that it doesn’t take over the discussion? In this webinar, Katherine Miller discusses both why to bring the law in and how to do it in such a way that it doesn’t become the elephant in the room.
What role does the law play in conflict resolution and how can mediators bring it into the rooms in such a way that it doesn’t take over the discussion? In this webinar, Katherine Miller discusses both why to bring the law in and how to do it in such a way that it doesn’t become the elephant in the room.
Sometimes in negotiations, whether it’s a mediation or collaborative session or other forms of negotiation, someone gets upset or feels unappreciated or insulted. Or they can’t believe what the other person just said and they feel very strong emotions, at which point they just get up and storm out. Katherine Miller talks about what to do when the storm out happens.
People in conflict often have individual and interpersonal patterns that keep them from working through the conflict successfully. In this webinar, Gary Friedman and Catherine Conner will describe the types of patterns that are commonly found in conflict and how to work with the patterns to help people approach their conflict in a new way.
Many people are uncomfortable around emotions. When feelings run high and hot, some professional’s’ gut reaction is to keep the parties apart. This one-hour long webinar will offer tips and tools to help you maneuver through conflict situations when emotions are high.
A common question and concern of mediators is how they can maintain their neutrality, particularly when strong emotions are either pulling the mediator towards a party or pushing the mediator away from a party. The tendency of many mediators is to create a distance and boundary between themselves and the parties in order to appear balanced. In this webinar, Gary Friedman and Catherine Conner will discuss positive neutrality, moving towards each party to strengthen the mediator’s connection to and understanding of each party.
