$47.00
The 6 underlying concepts of the Understanding-Based model can often be used to guide the mediator through difficult moments as well as help structure the conflict resolution process to minimize the challenging moments. In this webinar, Catherine Conner and Katherine Miller will describe the 6 underlying concepts, what they mean and most importantly how to use them.
The 6 underlying concepts of the Understanding-Based model can often be used to guide the mediator through difficult moments as well as help structure the conflict resolution process to minimize the challenging moments. In this webinar, Catherine Conner and Katherine Miller will describe the 6 underlying concepts, what they mean and most importantly how to use them.
When a professional is working with parties in conflict, the turmoil and tension in the room impacts the professional as well as the clients. Accessing our inner lives connect us with our deeper impulses that fuel our commitment to working with people in conflict – such as compassion and the search for greater self and mutual understanding. Gary Friedman, Norman Fischer and Catherine Conner talk in this live webinar about how conflict professionals can use self-reflection to help their clients.
Contrary to popular opinion, keeping people in conflict together usually works better than separating them. Gary Friedman and Katherine Miller discuss how the Understanding Model of mediation with no-caucus works so well to help people go through conflict rather than simply communicate through intermediaries to get them to an agreement.
Parties in a conflict are often focused on their positions – what they think should be the solution. Our hope is that by understanding what is beneath their positions, we will be able to help them reach an agreement. In this webinar, Katherine Miller and Gary Friedman will discuss how to work with parties to discover and surface what is important to each of them – why they are taking their positions.
People in conflict often focus on their positions, each person advocating for the solution that they believe is the right and just one. Power and coercion are used to pressure the other person to concede. The discussion revolves around the “issue” at hand, and may ignore the many layers and forces operating below the surface and from the outside. Each person in the conflict is driven by what is important to them on a deeper level and is impacted by familial, cultural, racial, and societal forces, yet these may not be explicitly acknowledged or examined. In this webinar, we focus on race and culture in conflict.
