$37.00
Structuring the process is how we propose starting almost all elements of the Understanding-Based mediation process. Interested in learning more? This webinar with Gary Friedman and Katherine Miller, who walk participants through the elements of structuring the process, discuss why it is such an important piece of the “How”, and answer questions from participants in this webinar.
Structuring the process is how we propose starting almost all elements of the Understanding-Based mediation process. Interested in learning more? This webinar with Gary Friedman and Katherine Miller, who walk participants through the elements of structuring the process, discuss why it is such an important piece of the “How”, and answer questions from participants in this webinar.
Mediators and other conflict resolution professionals often fear impasse. Impasse is just a word that means stuck. It’s no surprise that people who are in conflict reach places that are challenging and look to professionals for help. In this one hour webinar, Katherine Miller talks about some things to do to avoid getting so stuck it feels unmovable and what to do if you get there.
What role does the law play in conflict resolution and how can mediators bring it into the rooms in such a way that it doesn’t take over the discussion? In this webinar, Katherine Miller discusses both why to bring the law in and how to do it in such a way that it doesn’t become the elephant in the room.
People in conflict often focus on their positions, each person advocating for the solution that they believe is the right and just one. Power and coercion are used to pressure the other person to concede. The discussion revolves around the “issue” at hand, and may ignore the many layers and forces operating below the surface and from the outside. Each person in the conflict is driven by what is important to them on a deeper level and is impacted by familial, cultural, racial, and societal forces, yet these may not be explicitly acknowledged or examined. In this webinar, we focus on race and culture in conflict.
What might you be missing and what can you do differently that will enable you to help your clients solve their problems and bring you greater job satisfaction? Katherine Miller discusses 3 mistakes that you are probably making that are getting in the way of more satisfying results.
