$47.00
People in conflict often have individual and interpersonal patterns that keep them from working through the conflict successfully. In this webinar, Gary Friedman and Catherine Conner will describe the types of patterns that are commonly found in conflict and how to work with the patterns to help people approach their conflict in a new way.
People in conflict often have individual and interpersonal patterns that keep them from working through the conflict successfully. In this webinar, Gary Friedman and Catherine Conner will describe the types of patterns that are commonly found in conflict and how to work with the patterns to help people approach their conflict in a new way.
You have taken a mediation training and want to add mediation to your existing practice or want to start a new mediation practice, but what about the business side of mediation? In this webinar, Catherine Conner discusses the following and more: How to create an engaging first impression Staffing (or not) An inviting physical environment […]
Parties in a conflict are often focused on their positions – what they think should be the solution. Our hope is that by understanding what is beneath their positions, we will be able to help them reach an agreement. In this webinar, Katherine Miller and Gary Friedman will discuss how to work with parties to discover and surface what is important to each of them – why they are taking their positions.
After information has been gathered, interests of the parties explored, and options developed, then what? In this webinar, Gary Friedman and Katherine Miller discuss the process of moving to an agreement, including looking at the readiness of the parties, how to create and work with packages, and the dynamics that can flare up.
The 6 underlying concepts of the Understanding-Based model can often be used to guide the mediator through difficult moments as well as help structure the conflict resolution process to minimize the challenging moments. In this webinar, Catherine Conner and Katherine Miller will describe the 6 underlying concepts, what they mean and most importantly how to use them.
