$37.00
In every situation, we exist in relationship to others. The groups we all belong to – and our membership and place within them – impact interactions, expectations of each other, options, and outcomes. In a conflict resolution process, we know that awareness of social hierarchies and their impact on parties and us is critical. Join Gary Friedman and Melanie Rowen to learn how to consider these existing social systems in creating the process and address stumbling blocks as they arise.
Parties in a conflict are often focused on their positions – what they think should be the solution. Our hope is that by understanding what is beneath their positions, we […]
For decades we have known that interest-based negotiation is more effective and efficient than competitive negotiation. The challenge is in eliciting what is most important to parties and then anchoring […]
Mediators and other conflict resolution professionals often fear impasse. Impasse is just a word that means stuck. It’s no surprise that people who are in conflict reach places that are […]