Interest-based negotiation is at the heart of leveraging the Understanding-Based Model to help those in conflict reach a mutually beneficial outcome. However, guiding people to look beyond their positions and see what matters to them can be challenging for even the most experienced conflict resolution professional. Being asked to go deeper and understand the […]
November 2-6, 2022 The venue requires that participants have completed their COVID-19 vaccinations at least two weeks prior to the start of this program. To register, scroll to the bottom of this page. Are you responsible for helping people work through conflict? Do you manage important conversations between clients, employees, team members, volunteers or other […]