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March 2017

CUC Connect Premium and VIP Members Only Open Forum

March 14, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect  Premium and VIP Members, but registration is required.

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Navigating Conflict for Mental Health Professionals (West Coast) (rescheduled to Sept 22-23, 2017)

March 16, 2017 @ 8:00 am - March 18, 2017 @ 5:00 pm

This program is rescheduled to Sept 22-23, 2017.  Click here.

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Advanced SCPI All Day: The Wisdom of Not Knowing (West Coast)

March 24, 2017 @ 9:00 am - 5:00 pm
Green Gulch Farm, 1601 Shoreline Highway
Muir Beach, CA 94965 United States
+ Google Map
$202.5

The focus of this day will be how to escape the trap of other people and ourselves expecting us to know the answer, to use it to tell people what to do. We'll explore the insecurity that can accompany not knowing and liberating ourselves from our and our clients conceptions of this role.

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Keynote Speech: Inside Out: How Conflict Professionals Can Use Self Reflection to Help Their Clients

March 25, 2017 @ 9:15 am - 10:30 am
Gellert Family Business Center, 2130 Fulton Street
San Francisco, CA 94117 United States
+ Google Map

Gary Friedman will be giving the keynote speech at the annual meeting of the Association of Conflict Professionals Northern California on March 25 and 26.  Gary's speech will be on March 25 at 9:15 am.

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IACP Institute in Honolulu, Hawaii – Self Reflection for Conflict Professionals

March 31, 2017 @ 8:30 am - April 1, 2017 @ 3:30 pm
Hilton Waikiki Beach Hotel, 2500 Kuhio Avenue
Honolulu, HI 96815 United States
+ Google Map

When a professional is working with parties in conflict, the turmoil and tension in the room impacts the professional as well as the clients. The focus of this two day workshop is exploring how conflict professionals can access their inner lives in ways that are constructive for the professionals and productive for their clients.

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April 2017

Inside Out: Self Reflection for Conflict Professionals (Portland, Oregon)

April 20, 2017 @ 9:00 am - April 21, 2017 @ 5:00 pm

Gary Friedman will teach a two day program on the ways for conflict professionals to access their inner lives while working with clients in conflict that are constructive for the professionals and productive for our clients.  We will learn together about connecting with our deeper impulses that fuel our commitment to working with people in conflict – such as compassion and the search for greater self-understanding and mutual understanding. We also learn about dealing with the barriers to that understanding,…

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4 Things to Do When Emotions Flare (Webinar)

April 20, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

This one-hour long webinar will offer tips and tools to help you maneuver through conflict situations when emotions are high.

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May 2017

SCPI Community Online Meeting

May 10, 2017 @ 8:00 am - 5:00 pm
ONLINE
Free

SCPI Community Online Meeting for prior participants in our SCPI program to connect.

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Developing and Framing Interests (Webinar)

May 18, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

For decades we have known that interest-based negotiation is more effective and efficient than competitive negotiation. The challenge is in eliciting what is most important to parties and then anchoring the discussion around those interests. In this one hour webinar, Katherine Miller discusses how to use interests to create a ground of understanding that can truly support the end game.

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June 2017

Advanced SCPI – Blame

June 2, 2017 @ 9:00 am - 5:00 pm
Green Gulch Farm, 1601 Shoreline Highway
Muir Beach, CA 94965 United States
+ Google Map
$202.5

As conflict professionals, we are constantly living in a world of accusations, blame, and attack, in which we can often find ourselves caught up, confused and reactive. In this program, we'll take a deeper look about what that is about for us and how we might free ourselves of at least some of the traps which can engulf us.

As conflict professionals, we are constantly living in a world of accusations, blame, and attack, in which we can often find ourselves caught up, confused and reactive. In this program, we'll take a deeper look about what that is about for us and how we might free ourselves of at least some of the traps which can engulf us.
As conflict professionals, we are constantly living in a world of accusations, blame, and attack, in which we can often find ourselves caught up, confused and reactive. In this program, we'll take a deeper look about what that is about for us and how we might free ourselves of at least some of the traps which can engulf us.

Find out more »

CUC Connect Premium Member Only Open Forum

June 6, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Premium Member Only webinar session is the opportunity for CUC Connect Premium members ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium Members, but registration is required.

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Mediation Refresher

June 8, 2017 @ 9:00 am - 5:00 pm
Miller Law Group, 271 North Ave., Suite 812
New Rochelle, NY 10801 United States
+ Google Map
$445.5

Have you taken a mediation training but feel you could use a refresher?  Do you sometimes wonder whether there is something you’ve forgotten that might be helpful in those difficult moments?  This two day program on two Thursdays in June (June 8 and 15) in Westchester County will work through the entire mediation from contracting to agreement in a small group setting with role play, discussion and lecture.  We have only 6 spots remaining for this small group experience with…

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July 2017

Why Bringing People Together in Conflict Works (Recorded Webinar)

July 19, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

In this encore presentation of the August 23, 2016 webinar on Why Bringing People Together in Conflict Works, Gary Friedman and Katherine Miller talk about why the understanding model of mediation with no-caucus works so well to help people go through conflict rather than simply communicate through intermediaries to get them to an agreement.

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August 2017

3 Mistakes Lawyers Make that Keep Them and Their Clients in Conflict (Recorded Webinar)

August 17, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

In this one hour webinar, Katherine Miller discusses what might you be missing and what can you do differently that will enable you to help your clients solve their problems and bring you greater job satisfaction.

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Inside Out: How Conflict Professionals Can Use Self Reflection to Help Their Clients (Johanneshof, Germany)

August 24, 2017 @ 9:00 am - August 27, 2017 @ 5:00 pm

Gary Friedman will teach a four day program on the ways for conflict professionals to access their inner lives while working with clients in conflict that are constructive for the professionals and productive for our clients.  We will learn together about connecting with our deeper impulses that fuel our commitment to working with people in conflict – such as compassion and the search for greater self-understanding and mutual understanding. We also learn about dealing with the barriers to that understanding,…

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September 2017

Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients (Heidelberg, Germany)

September 1, 2017 @ 9:00 am - September 2, 2017 @ 5:00 pm

Gary Friedman will teach a two day program at Heidelberg Institute of Mediation on the ways for conflict professionals to access their inner lives while working with clients in conflict that are constructive for the professionals and productive for our clients.  We will learn together about connecting with our deeper impulses that fuel our commitment to working with people in conflict – such as compassion and the search for greater self-understanding and mutual understanding. We also learn about dealing with…

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CUC Connect Premium Member Only Open Forum

September 12, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Premium Member Only webinar session is the opportunity for CUC Connect Premium members ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium Members, but registration is required.

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Introduction to the Understanding-Based Model (Monferrato, Italy)

September 15, 2017 @ 9:00 am - September 16, 2017 @ 5:00 pm

This 2 day program for lawyers is an introduction to the Understanding-Based model for both negotiation and mediation. For more information and to register, contact mario@mariodotti.com

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Navigating Conflict for Mental Health Professionals (West Coast)

September 22, 2017 @ 1:00 pm - September 23, 2017 @ 5:00 pm
Neyborly, 2518 San Pablo
Berkeley, 94702 United States
+ Google Map
$405

This seminar for mental health professionals will explore the challenges in shifting from providing therapy to helping parties work through conflict.

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October 2017

Fall 2017 Support & Development

October 2, 2017 @ 6:30 pm - 9:00 pm
Berkman Bottger Newman & Rodd, 521 Fifth Avenue, 31st Fl
New York, NY United States
+ Google Map
$400

Fall 2017 East Coast Support & Development

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Positive Neutrality (Webinar)

October 18, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, Gary Friedman and Catherine Conner will discuss positive neutrality, moving towards each party to strengthen the mediator's connection to and understanding of each party.

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November 2017

Working Creatively with Conflict: 40 Hour Mediation and Conflict Resolution Training (West Coast)

November 1, 2017 @ 2:30 pm - November 5, 2017 @ 12:15 pm
Green Gulch Farm, 1601 Shoreline Highway
Muir Beach, CA 94965 United States
+ Google Map
$500 – $2070

Learn how to support parties working through conflict or engaging in other important conversations in a different way. Our 40 hour basic training in the Understanding-Based model teaches you how guide parties to make knowing and informed choices together in a respectful manner.

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Brainstorming and Evaluating Options (Webinar)

November 16, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

In this one hour webinar, Katherine Miller discusses techniques for brainstorming and then evaluating options that keep parties working together toward a resolution that truly works for all.

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Self Reflection for Conflict Professionals – Living with Ease in a Crazy World

November 18, 2017 @ 9:00 am - 5:00 pm
Deer Run Zendo Corte Madera, CA United States + Google Map
$202.5

Particularly in these times, we need to find ease when the whole world around us seems to going haywire. How do we find that ease in the most trying of circumstances with our clients, ourselves and the larger world?

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Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (East Coast)

November 29, 2017 @ 2:00 pm - December 3, 2017 @ 12:30 pm
Bailey Farms, 23 Barnes Rd.
Ossining, NY 10562 United States
+ Google Map
$500 – $2070

Learn how to support parties working through conflict or engaging in other important conversations in a different way. Our 40 hour basic training in the Understanding-Based model teaches you how guide parties to make knowing and informed choices together in a respectful manner.

Find out more »

December 2017

CUC Connect Premium Member Only Open Forum

December 11, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Premium Member Only webinar session is the opportunity for CUC Connect Premium members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium Members, but registration is required.

Find out more »

January 2018

The 6 Underlying Concepts

January 23, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

Catherine Conner and Katherine Miller discuss the 6 Underlying Concepts of the Understanding-Based model in this webinar.

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February 2018

Self Reflection in Action: Using Our Inner Selves to Help People in Conflict

February 3, 2018 @ 7:30 pm - February 10, 2018 @ 11:00 am
Mar de Jade, Mar de Jade No. 1
Chacala, nayarit Mexico
+ Google Map
$450 – $1125

In this Self Reflection for Conflict Professionals Intensive ("SCPI") program, through self-reflective exercises, role play, dialogue and meditation, we will create an opportunity for us all to have a deep intimate examination of our work lives and our relationship to conflict.

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Judgments and Curiosity

February 21, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

Gary Friedman and Catherine Conner discuss judgments and turning them into curiousity to help advance the conflict resolution process.

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March 2018

CUC Connect Premium and VIP Member Only Open Forum

March 20, 2018 @ 11:00 am - 12:00 pm
ONLINE

This CUC Connect Premium and VIP Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members, but registration is recommended to receive email reminders. What: Member Only Open Forum Date:  Tuesday March 20, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP members…

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Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)

March 21, 2018 @ 2:30 pm - March 25, 2018 @ 12:15 pm
Green Gulch Farm, 1601 Shoreline Highway
Muir Beach, CA 94965 United States
+ Google Map
$450 – $1863

Learn how to support parties working through conflict or engaging in other important conversations in a different way. Our 40 hour basic training in the Understanding-Based model teaches you how guide parties to make knowing and informed choices together in a respectful manner.

Find out more »

April 2018

Why Bring in the Law and How

April 26, 2018 @ 11:00 am - 12:00 pm
ONLINE
$47

In this webinar, Katherine Miller will discuss why and how to bring law into the room.

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May 2018

Conflict through Race and Culture Lenses

May 17, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, we focus on race and culture in conflict.

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The Difficult Person: Self Reflection for Conflict Professionals Intensive (SCPI) One Day Training

May 19, 2018 @ 9:00 am - 4:30 pm
$202.5

In this program we’ll focus how to work with difficult people , recognizing, finding compassion for and helping them escape the traps they may find themselves in. We will also learn about our own identities and tendencies often perilously close to the people we find most difficult.

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June 2018

CUC Connect Premium and VIP Member Only Open Forum

June 13, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Premium and VIP Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members, but registration is recommended to receive email reminders. What: Member Only Open Forum Date: June 13, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP members only.…

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Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (East Coast)

June 20, 2018 @ 2:00 pm - June 24, 2018 @ 12:30 pm
Edith Macy Conference Center, 550 Chappaqua Road
Briarcliff Manor, NY 10510 United States
+ Google Map
$450 – $2430

Learn how to support parties working through conflict or engaging in other important conversations in a different way. Our 40 hour basic training in the Understanding-Based model teaches you how guide parties to make knowing and informed choices together in a respectful manner.

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SCPI Monthly Meeting – Self Reflection for Conflict Professionals (West Coast and Online)

June 25, 2018 @ 4:30 pm - 7:00 pm
Mediation Law Offices, 34 Forrest Street
Mill Valley, CA 94941 United States
+ Google Map
$76.5

Our SCPI (Self Reflection for Conflict Professionals Intensive) monthly meetings are the opportunity to convene with other conflict professionals and explore how what is happening inside of us impacts our professional and personal lives.  Each meeting will include self reflection, discussion, and working through actual cases and challenges brought by the participants.  The meetings will be led by Catherine Conner and Chris Fortin.  Virtual participation through online conferencing is available. SCPI meetings are open to anyone whose work includes helping…

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July 2018

Working Through Conflict Together: Listening to Understand

July 8, 2018 @ 3:00 pm - 4:30 pm

The journey of supporting a gender-expansive child may involve some interpersonal conflict within the family around how best to provide that support, even when everyone wants to do the right thing. To resolve conflict effectively, we need to understand each other. This workshop will introduce a form of active listening, often used by mediators, designed to help people get insight into themselves, each other, and their disagreement. Participants will get to practice using these active listening skills in a safe…

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Working in the Same Room and Dealing with a Request for Caucus

July 17, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, we discuss working in the same room and how to deal with requests for private meetings.

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August 2018

Gender and Conflict

August 23, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, Catherine Conner and Gary Friedman discuss the role of the conflict professional in bringing awareness to the effect of gender and addressing dynamics that are related to the gender of the people in the room.

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Self Reflection for Conflict Professionals – Blame and Vulnerability – Talloires, France

August 28, 2018 @ 2:00 pm - August 31, 2018 @ 4:00 pm
Talloires, France Talloires, France

The Center for Understanding in Conflict will be offering an intensive program in Talloires, France from August 28- 31, 2018.  Gary Friedman and Norman Fischer will be the instructors. Our Self-Reflection programs intend to train participants in ways of accessing their inner lives while working with clients in conflict that are constructive for the professionals and productive for our clients.  We will learn together about connecting with our deeper impulses that fuel our commitment to working with people in conflict…

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September 2018

CUC Connect Premium and VIP Member Only Open Forum

September 19, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Premium and VIP Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members, but registration is recommended to receive email reminders. What: Member Only Open Forum Date:  September 19, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP members only.…

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Navigating Conflict for Mental Health Professionals

September 21, 2018 @ 1:00 pm - September 22, 2018 @ 5:00 pm
Mediation Law Offices, 34 Forrest Street
Mill Valley, CA 94941 United States
+ Google Map
$450

Are you triggered when conflict flares up in your work? Do you wish you had more tools in your toolbox to help people work through conflict? Do you have difficulty helping clients move from a charged conflict to a workable agreement? Attend our workshop September 21 from 1:00 - 5:00 pm and September 22 from 9:00 am - 5:00 pm: Navigating Conflict for Mental Health Professionals Faculty:  Stacey Shuster, Ph.D. and Catherine Conner, J.D. Location:  34 Forrest Street, Mill Valley,…

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SCPI Meets Support & Development for New York

September 25, 2018 @ 6:30 pm - 9:00 pm
Berkman Bottger Newman & Rodd, 521 Fifth Avenue, 31st Fl
New York, NY United States
+ Google Map
Free

SCPI meets Support & Development for New York

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October 2018

The End Game – How to Move To An Agreement

October 16, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, Gary Friedman and Katherine Miller discuss the process of moving to an agreement, including looking at the readiness of the parties, how to create and work with packages, and the dynamics that can flare up.

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November 2018

Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)

November 7, 2018 @ 2:30 pm - November 11, 2018 @ 12:15 pm
Green Gulch Farm, 1601 Shoreline Highway
Muir Beach, CA 94965 United States
+ Google Map
$450 – $1863

Learn how to support parties working through conflict or engaging in other important conversations in a different way. Our 40 hour basic training in the Understanding-Based model teaches you how guide parties to make knowing and informed choices together in a respectful manner.

Find out more »

Conflict Styles and Patterns

November 14, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, Gary Friedman and Katherine Miller will describe the types of patterns that are commonly found in conflict and how to work with the patterns to help people approach their conflict in a new way.

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Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (East Coast)

November 28, 2018 @ 2:00 pm - December 2, 2018 @ 12:30 pm
Edith Macy Conference Center, 550 Chappaqua Road
Briarcliff Manor, NY 10510 United States
+ Google Map
$450 – $2430

Learn how to support parties working through conflict or engaging in other important conversations in a different way. Our 40 hour basic training in the Understanding-Based model teaches you how guide parties to make knowing and informed choices together in a respectful manner.

Find out more »

December 2018

CUC Connect Premium and VIP Member Only Open Forum

December 13, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

 This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members, but registration is recommended to receive email reminders. What: Member Only Open Forum Date: Thursday December 13, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP…

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January 2019

The Business Side of Mediation (Webinar)

January 17, 2019 @ 11:00 am - 12:00 pm
Free

You have taken a mediation training and want to add mediation to your existing practice or want to start a new mediation practice, but what about the business side of mediation?  In this webinar, Catherine Conner will discuss the following and more: How to create an engaging first impression Staffing (or not) An inviting physical environment Your website, networking and other marketing Payment arrangements and agreements Working solo or in a group Email us at catherineconner@understandinginconflict.org with specific questions or…

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Who Can You Trust? – Self Reflection for Conflict Professionals Intensive (SCPI) One Day Training

January 26, 2019 @ 9:00 am - 4:30 pm
Mediation Law Offices, 34 Forrest Street
Mill Valley, CA 94941 United States
+ Google Map
$202.5

In this program we’ll learn about how we can work with distrust between parties and of us as well. We will explore what we can do with ourselves to create and/or increase trust when distrust is rampant.

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February 2019

Nine Practices to Change Your Awareness and Presence (Webinar)

February 13, 2019 @ 11:00 am - 12:00 pm
Free

One of the challenging but critical skills of a conflict professional is the ability to be fully present and aware in the midst of conflict.  Do you find yourself distracted by judgments, drawn to push parties to what seems to be the best solution, or reacting when triggered by someone’s behavior?  In this webinar, Gary Friedman and Catherine Conner will discuss the 9 practices we teach in our Self Reflection for Conflict Professionals Intensive (SCPI) program that will help you…

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Mediation Refresher

February 15, 2019 @ 11:00 am - February 17, 2019 @ 2:30 pm
Ralston White Retreat Center, 2 El Capitan Ave.
Mill Valley, CA 94941 United States
+ Google Map
$1025 – $1200

This work is not easy. To do it well, we all need to reboot every so often. If you’re a graduate of our basic training, and it feels like a good time to renew and enhance your skills (but you can’t fit in another 40-hour session right now), consider joining us in an inspiring location for a 3-day Mediation Refresher. In this 20-hour training, we will review the foundational concepts and skills covered in our Basic Training: Stages of Mediation…

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March 2019

CUC Connect Premium and VIP Members Only Open Forum

March 12, 2019 @ 11:00 am - 12:00 pm
Free

 This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members. What: Member Only Open Forum Date: Tuesday March 12, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP members only. To become a CUC Connect Premium…

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Mentoring Meeting: Case Review, Coaching and Practice Support

March 19, 2019 @ 4:00 pm - 7:00 pm
Mediation Law Offices, 34 Forrest Street
Mill Valley, CA 94941 United States
+ Google Map
$85.5

We discuss challenges in your cases and practices. We will include tools and concepts from our basic and advanced trainings as well as from our SCPI program.

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East Coast Support and Development/SCPI

March 26, 2019 @ 6:30 pm - 9:00 pm
Berkman Bottger Newman & Rodd, 521 Fifth Avenue, 31st Fl
New York, NY United States
+ Google Map
$600

SCPI (Self Reflection for Conflict Professionals Intensive) meets Support & Development Advanced Training Series specially designed for New York.

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April 2019

Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (East Coast)

April 3, 2019 @ 2:00 pm - April 7, 2019 @ 12:30 pm
Edith Macy Conference Center, 550 Chappaqua Road
Briarcliff Manor, NY 10510 United States
+ Google Map
$500 – $2700

Learn how to support parties working through conflict or engaging in other important conversations in a different way. Our 40 hour basic training in the Understanding-Based model teaches you how guide parties to make knowing and informed choices together in a respectful manner.

Find out more »

Mentoring Meeting: Case Review, Coaching and Practice Support (Online)

April 10, 2019 @ 4:00 pm - 6:00 pm
ONLINE
$54

We will discuss challenges in your cases and practices. We will include tools and concepts from our basic and advanced trainings as well as from our SCPI program.

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Ground Rules: How to Reach Agreements on Process (Webinar)

April 17, 2019 @ 11:00 am - 12:00 pm
Free

One of the initial tasks in starting a mediation or other conflict engagement process is to determine how the conflict professional(s) and parties are going to work together.  Some conflict professionals have their standard set of ground rules and procedures that are presented to the parties for them to follow.  Our approach is to reach agreements that are discussed, negotiated if needed, and agreed upon by all participants.  In this webinar, Gary Friedman and Katherine Miller will discuss how to…

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May 2019

Culture and Conflict Engagement (Webinar)

May 16, 2019 @ 11:00 am - 12:00 pm
ONLINE
$27

Natalia Lopez-Whitaker, Lacey Wilson and Catherine Conner discuss the impact of culture on conflict engagement.

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Real Talk: Addressing Racial Bias & Creating Transformative Work (West Coast)

May 24, 2019 @ 9:00 am - May 25, 2019 @ 5:00 pm
Artthaus Studios, 2744 E 11th St
Oakland, CA 94601 United States
+ Google Map
Free – $750

This experiential workshop will engage participants in a conversation about the dynamics of being in professional and work relationships with individuals of different races and the care and attention deserved in order to grow.

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June 2019

CUC Connect Premium and VIP Members Only Open Forum

June 12, 2019 @ 11:00 am - 12:00 pm
Free

 This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members. What: Member Only Open Forum Date: Wednesday June 12, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP members only. To become a CUC Connect Premium…

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Mentoring Meeting: Case Review, Coaching and Practice Support (West Coast)

June 18, 2019 @ 4:00 pm - 7:00 pm
Mediation Law Offices, 34 Forrest Street
Mill Valley, CA 94941 United States
+ Google Map
$95

We will discuss challenges in your cases and practices. We will include tools and concepts from our basic and advanced trainings as well as from our SCPI program.

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July 2019

Advanced Looping: Listening to Understand (West Coast)

July 12, 2019 @ 9:30 am - 1:00 pm
Mediation Law Offices, 34 Forrest Street
Mill Valley, CA 94941 United States
+ Google Map
$125

In this half day workshop, you will learn techniques for communicating more effectively with parties in conflict by uncovering what is really important for them and what is motivating them.

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Going Down the Why Trail (Webinar)

July 23, 2019 @ 11:00 am - 12:00 pm
$47

Parties in a conflict are often focused on their positions – what they think should be the solution. Our hope is that by understanding what is beneath their positions, we will be able to help them reach an agreement. In this webinar, Katherine Miller and Gary Friedman will discuss how to work with parties to discover and surface what is important to each of them – why they are taking their positions.

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Advanced Looping — East Coast

July 26, 2019 @ 8:30 am - 5:00 pm
Miller Law Group, 271 North Ave., Suite 812
New Rochelle, NY 10801 United States
+ Google Map
$250

Full day training on the advanced listening and communication technique that we call "Looping".

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August 2019

When Lawyers Are in the Room (Webinar)

August 15, 2019 @ 11:00 am - 12:00 pm
$47

When parties in a legal dispute decide to use an alternative dispute resolution process, the question of role of the law and lawyers arises. The lawyers may be in the background as consulting lawyers or may be active participants. In this webinar, Gary Friedman and Catherine Conner will discuss what happens when the lawyers are active participants and present at meetings. Topics include reaching agreements about the role of the lawyers and how the law is presented.

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September 2019

Inside Out Advanced Training in Heidelberg

September 13, 2019 @ 9:00 am - September 14, 2019 @ 5:00 pm

This will be a two day intensive program on September 13-14, 2019 in self-reflection in action and its relevance to working as a professional to help people in conflict. The focus of the program will be to train participants in ways of accessing their inner lives while working with clients in conflict that are constructive for the professionals and productive for our clients. „ We will learn together about connecting with our deeper impulses that fuel our commitment to working…

Find out more »

CUC Connect Premium and VIP Members Only Open Forum (Webinar)

September 18, 2019 @ 11:00 am - 12:00 pm

This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors. Free for CUC Connect Premium and VIP Members.

Find out more »

October 2019

Real Talk: Intentional Conversations Between the Races

October 5, 2019 @ 9:00 am - October 6, 2019 @ 5:00 pm
Artthaus Studios, 2744 E 11th St
Oakland, CA 94601 United States
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Free – $750

Join us in reflective activities, really hard conversations about race, and the shared drive to get to the other side of being uncomfortable with what we don't know.

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Preparing Parties for Mediation (Webinar)

October 10, 2019 @ 11:00 am - 12:00 pm
ONLINE
$47

Many mediation parties have never been in mediation and are anxious about what to expect. Others may have attended a mediation that is quite different from your approach. In this webinar, Catherine Conner and Katherine Miller will discuss best practices for mediators and lawyers to prepare parties for mediation.

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November 2019

Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)

November 13, 2019 @ 2:30 pm - November 17, 2019 @ 12:15 pm
Green Gulch Farm, 1601 Shoreline Highway
Muir Beach, CA 94965 United States
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$100 – $2070

Learn how to support parties working through conflict or engaging in other important conversations in a different way. Our 40 hour basic training in the Understanding-Based model teaches you how guide parties to make knowing and informed choices together in a respectful manner.

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Risky Moves: What to Do When You Don’t Know What to Do (Webinar)

November 19, 2019 @ 11:00 am - 12:00 pm
ONLINE
$47

Tension is high in the room, emotions are flaring, and you feel desperate. You have tried your usual approach and tools but nothing has shifted. In this webinar, Gary Friedman and Katherine Miller will discuss what you can do when you are stuck.

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Working Creatively with Conflict: 40 Hour Mediation and Conflict Resolution Training (East Coast)

November 20, 2019 @ 2:00 pm - November 24, 2019 @ 12:30 pm
Edith Macy Conference Center, 550 Chappaqua Road
Briarcliff Manor, NY 10510 United States
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$500 – $2850

Learn how to support parties working through conflict or engaging in other important conversations in a different way. Our 40 hour basic training in the Understanding-Based model teaches you how guide parties to make knowing and informed choices together in a respectful manner.

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December 2019

CUC Connect Premium and VIP Members Only Open Forum

December 11, 2019 @ 11:00 am - 12:00 pm
ONLINE

This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors. Free for CUC Connect Premium and VIP Members.

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Working With Lawyers: 16-Hour Advanced Civil/Commercial Mediation Training with Stalder Mediation

December 12, 2019 - December 13, 2019
108 West 39th Street 9th Floor, Suite 900, 108 West 39th Street 9th Floor, Suite 900
New York, NY 10018
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Working With Lawyers in Mediation is a two-day program exploring the role of lawyers in mediation, and examining how we as mediators can structure the mediation process to optimize lawyer participation, while also maintaining a focus on party engagement.  The program will introduce techniques and strategies that mediators can use to encourage meaningful engagement of both the lawyers, and their clients.  Particular emphasis will be placed on achieving this while working together, in a non-caucus mediation model (in which the parties,…

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January 2020

Mediator Advice: Is It Ever Appropriate? (Webinar)

January 23 @ 11:00 am - 12:00 pm
$47

Gary Friedman and Catherine Conner will investigate the question of whether mediators should ever give advice and if so, under what conditions.

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February 2020

Inside Out: Conflict and Compassion

February 8 @ 7:30 pm - February 15 @ 10:00 am
Mar de Jade, Mar de Jade No. 1
Chacala, nayarit Mexico
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Free – $1299

One space now available in a shared room for a woman! We are living in an age of outrage and division. Many of us feel called upon to stand up for our beliefs--and to find ways to reduce the animosity that we see online and all around us. This is difficult work, and it can't be done without clarity about ourselves. Join us at our Conflict and Compassion retreat as we explore how our emotional reactions to the problems of…

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Structuring the Process: Why it’s Important and How to Do it Effectively (Webinar)

February 19 @ 11:00 am - 12:00 pm
ONLINE
$47

Structuring the process is how we propose starting almost all elements of the Understanding-Based mediation process.

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Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (West Coast)

February 26 @ 2:30 pm - March 1 @ 12:15 pm
Green Gulch Farm, 1601 Shoreline Highway
Muir Beach, CA 94965 United States
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$100 – $2125

This event is now full - please contact us regarding last minute cancellations/registrations. Are you responsible for helping people work through conflict? Do you manage important conversations between clients, employees, team members, volunteers or other people? Do you want to improve your ability to facilitate conversations of consequence? Do you want to learn to mediate or enhance your conflict resolution skills? In this first class mediation training, learn how to support parties working through conflict or engaging in other important…

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March 2020

CUC Connect Premium and VIP members only Open Forum (Webinar)

March 20 @ 12:00 pm - 1:00 pm
ONLINE

This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members. What: Member Only Open Forum Date: Friday March 20, 2020 When: 12 noon Pacific, 1 pm Mountain, 2 pm Central, 3 pm Eastern (or adjust for your time zone) This event is for CUC Connect Premium and VIP members only.…

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April 2020

Compassion and Conflict (Online Training)

April 2 @ 9:00 am - 12:00 pm
ONLINE
$147

9:00 AM - 12:00 PM Pacific • 12:00 PM - 3:00 PM Eastern • 5:00 PM - 8:00 PM Central Europe We are living in an age of outrage and division. Many of us feel called upon to stand up for our beliefs–and to find ways to reduce the animosity that we see online and all around us. Now, we are also grappling with new realities in the wake of the current global pandemic. This is difficult work, and it…

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Moving Mediation Online — Tech Tools and Digital Dynamics (Online Training)

April 3 @ 9:00 am - 11:00 am
ONLINE
$99

The Basics on Technology and Adapting Our Process Out of necessity, many of us have moved our conflict engagement work online at lightning speed without the thoughtful preparation at a measured pace we might have preferred. From digital group interactions to virtual platforms to matters of confidentiality, moving mediation online presents an innovative challenge for the conflict resolution community. We need to learn how to use Zoom and to adapt our in-person process to online sessions. With social distancing changing…

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Difficult Conversations in a Difficult World (Online Training)

April 16 @ 9:00 am - 12:00 pm
ONLINE
$147

9:00 AM - 12:00 PM Pacific • 12:00 PM - 3:00 PM Eastern • 6:00 PM - 9:00 PM Central Europe How do we respond when we know we need to have a difficult conversation?  Many of us have the tendency for our emotions to spike in anxious anticipation of a difficult conversation—we might just dive in and say things out of reactivity that we might later regret. Or maybe we withdraw and decide against having the conversation. It is…

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Coercion and Understanding (Online Training)

April 23 @ 9:00 am - 12:00 pm
$147

In this workshop we teach how to manage the tensions and pressures—both by how to work with others and how to work within ourselves.

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Real Talk (Webinar)

April 30 @ 11:00 am - 12:00 pm
ONLINE
$47

In our Real Talk program, we come together in conversation to create safe, effective spaces to have a dialogue about race and build relationships in the process. During this webinar, members of our Real Talk team will provide context on how and why we initiated these reflective, challenging conversations. We’ll also explore our challenges and struggles, as well as what has worked well. Outcomes: You will understand why it’s difficult to talk about race. You will better understand how Real…

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May 2020

[POSTPONED] Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (East Coast)

May 4 @ 8:30 am - May 7 @ 5:00 pm
New York Open Center, 22 East 30th Street
New York, NY 10016
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$500 – $1750

Based on the CDC’s recommendations for dealing with the COVID-19 pandemic, we are postponing  our May 4 - May 7 2020 mediation training at the New York Open Center in NYC.  The health and safety of our program participants, staff, and colleagues is a top priority for us at the Center for Understanding in Conflict. We will publish the new training dates here as soon as they are confirmed. If you have already registered for the training, your deposit and/or…

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Working Deep Online (Online Training)

May 7 @ 9:00 am - 11:00 am
$97

In this two hour workshop, we will be addressing the underlying issues raised by using video conferencing services to conduct online mediation.

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Endgame Questions & Issues (Webinar)

May 19 @ 12:00 pm - 1:00 pm
$47

Creating and Claiming Value, BATNA and WATNA, Red Herrings, Second Thoughts, and Waffling 12:00 - 1:00 PM Pacific / 3:00 - 4:00 PM Eastern / 9:00 - 10:00 PM Central Europe The endgame is often overshadowing any negotiation process from the outset. As parties in conflict approach the finish line, tentative agreements can fall apart, and emotions can flare. In this webinar, we will identify critical tools often overlooked in mediation training that can help parties achieve a satisfying endgame.…

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June 2020

Real Talk: Intentional Conversations Between the Races

June 12 @ 9:00 am - 11:00 am
ONLINE
$197

Join us in reflective activities, really hard conversations about race, and the shared drive to get to the other side of being uncomfortable with what we don't know.

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CUC Connect Premium and VIP members only Open Forum (Webinar)

June 17 @ 12:00 pm - 1:00 pm
ONLINE

This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members. What: Member Only Open Forum Date: Wednesday June 17, 2020 When: 12 noon Pacific, 1 pm Mountain, 2 pm Central, 3 pm Eastern, 9 pm Central Europe (or adjust for your time zone) This event is for CUC Connect Premium…

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July 2020

Real Talk – Follow-Up Session (June group)

July 17 @ 9:00 am - 11:00 am
Online
$97

Photo by Md. Zahid Hasan Joy on Unsplash Real Talk Follow-Up Session This event is only open to individuals who participated in the Real Talk sessions on June 12 and 19, 2020. If you are interested in attending a Real Talk training or any other programming, please click here for the latest information on offerings from the Real Talk team.  July 17, 2020 9 AM - 11 AM PDT // 12 PM - 2 PM EDT $97 If you are…

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Dealing with External Forces (Webinar)

July 22 @ 12:00 pm - 1:00 pm
ONLINE
$47

Back-seat Drivers, Tribe, Adversarial Consulting Attorneys, and More In the Understanding-based model, the parties in conflict ultimately know which solution will work best, with the mediator playing a supportive role. Too often, however, external forces, such as family members full of opinions of what should be done, adversarial consulting attorneys who are lacking the necessary holistic context of the conflict, and other external forces can create upheaval along the pathway to resolution. In this webinar, we examine how mediators can…

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Support and Development Series

July 23 @ 10:00 am - 12:00 pm
ONLINE
$97 – $275

The Center for Understanding in Conflict is offering an online Support and Development Advanced Training Series specifically designed for the COVID 19 era. This series of three meetings are an opportunity to convene with other conflict professionals and explore how what is happening inside of us impacts our professional and personal lives. These intimately small classes are structured to include self-reflection, discussion, and working through actual cases and challenges brought by participants. There will be guided meditations, journaling, as well as lively discussion and teachings.

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Equanimity in the Midst of Chaos

July 24 @ 9:00 am - 11:00 am
ONLINE
$97

Friday, July 24, 2020 9 - 11 AM PDT • 12 - 2 PM EDT • 6 - 8 PM CEST This online training will be followed by an optional "community hour" for participants who want an opportunity for more in-depth discussions. In this particularly volatile and chaotic moment in the world, we are constantly buffeted about by the latest news and events.  Our clients are also caught up in all of this as well.  This program will be about…

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August 2020

Emotions (Webinar)

August 21 @ 12:00 pm - 1:00 pm
ONLINE
$47

Emotions Versus Rationality • When Emotions Boil Over • No Apparent Emotions Many conflict professionals are compelled to present rationale arguments and strive to avoid too much emotion from permeating into the conflict resolution process. Yet, emotions are a necessary part of decision making, and often are the key to helping clients reach resolution by allowing them to express and better understand their emotions—or lack thereof. Additionally, conflict professionals are human beings with their own emotions and experiences that can help provide…

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September 2020

CUC Connect Premium and VIP members only Open Forum (Webinar)

September 18 @ 12:00 pm - 1:00 pm
ONLINE

This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members. What: Member Only Open Forum Date: Friday September 18, 2020 When: 12 noon Pacific, 1 pm Mountain, 2 pm Central, 3 pm Eastern, 9 pm Central Europe (or adjust for your time zone) This event is for CUC Connect Premium…

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October 2020

The “Bully” (Webinar)

October 26 @ 12:00 pm - 1:00 pm
ONLINE
$47

One of the disconcerting challenges in mediation is forceful participants and bullying behavior, which often lead to a failure in the mediation process. Sometimes individuals with active or competitive personalities are labeled as bullies, resulting in conflict resolution professionals overlooking the pivotal positive strengths and capacities these “bullies” can bring to the resolution process. In this webinar, we’ll examine attributes that are often classified as bullying, delve into how parties perceive bullying, and how we can turn bullies into benefactors.…

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November 2020

Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Online Training (November)

November 4 @ 8:00 am - November 8 @ 4:30 pm
Online
$100 – $1350

The November training is now full. Interested participants can join the waitlist. There is a $100 deposit to secure your spot. If a spot does not become available, we will refund your entire deposit. November 4 - 8, 2020 8:00 AM - 4:30 PM PST | 11:00 AM - 7:30 PM EST All sessions include breaks throughout the day Are you responsible for helping people work through conflict? Do you manage important conversations between clients, employees, team members, volunteers or…

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Parties Understanding Each Other (Webinar)

November 23 @ 12:00 pm - 1:00 pm
ONLINE
$47

For mediators, it is a dream to get parties in conflict to appreciate each other in ways they have not done so before. When this process, particularly popular among new mediators, ultimately fails, too often the parties in conflict are siloed and are obliged to resolve their conflict apart. At the heart of our Understanding-based model is the concept that the best path to resolution includes the parties solving their problem, together. In this webinar, we provide a more structured,…

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