BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//The Center for Understanding in Conflict - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://understandinginconflict.org
X-WR-CALDESC:Events for The Center for Understanding in Conflict
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20220313T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20221106T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20230312T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20231105T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20240310T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20241103T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20250309T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20251102T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20260308T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20261101T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20270314T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20271107T090000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20230312T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20231105T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20240310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20241103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260213T090000
DTEND;TZID=America/Los_Angeles:20260213T143000
DTSTAMP:20260419T043900
CREATED:20250812T133859Z
LAST-MODIFIED:20260216T202458Z
UID:62288-1770973200-1770993000@understandinginconflict.org
SUMMARY:Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit)
DESCRIPTION:This comprehensive 14-hour workshop builds upon foundational conflict resolution concepts from our 4-hour introductory course to tackle the sophisticated challenges of workplace disputes. Participants will move beyond basic techniques to develop skills in understanding multi-layered conflicts\, de-escalating tensions\, developing mutual understanding between employees\, and maintaining resilience even in high-stakes situations. \nWhy This Training\nWorkplace conflict often stems not from what is said\, but from what goes unspoken. This training helps participants move beyond surface-level fixes and into the heart of what drives conflict. You’ll learn to slow down\, understand what’s really happening – for yourself and others – and engage more effectively with the people and systems around you. \nWhat You’ll Learn\nThrough experiential learning\, roleplays\, and reflective practice\, participants will explore how emotional responses\, individual and organizational conflict styles\, core competencies\, and the situational context intersect to either fuel or resolve workplace tensions. The workshop emphasizes developing both the internal awareness and external skills necessary to bring the best of yourself for sustained effectiveness in workplace conflict. \nWho Should Attend\nThis training is designed for professionals at all levels who are ready to engage workplace conflict in a more effective and human-centered way. Whether you’re in leadership\, support\, or team-based roles\, this course delivers practical value you can apply immediately and build on over time. \nHR professionals\, managers and team leads will gain frameworks to handle complex interpersonal dynamics and leave with new tools to address tension early\, reduce misunderstandings\, and shift from managing conflict to facilitating resolution. Outcomes include stronger team cohesion\, greater morale\, and fewer disruptions to productivity. \nConsultants and executive coaches will deepen their ability to support clients and colleagues in navigating high-stakes conversations. The Understanding-based model offers a durable alternative to adversarial approaches\, with strong relevance for internal workplace matters. \nEmployees and cross-functional team members will gain confidence and clarity in how to address issues directly and constructively\, even without formal authority. This empowers healthier work cultures and more resilient communication. \nWhy it Matters\nOrganizations lose time\, money\, and talent when conflict is mismanaged or ignored. This training delivers a strong return on investment by helping participants: \n\nReduce time spent on repeated\, unresolved conflicts\nIncrease engagement and trust among coworkers\nRetain high-performing staff through better communication\nBuild a more responsive and humane workplace culture\n\nParticipants consistently tell us this training transforms how they see and handle conflict – not just at work\, but in every part of life. It is a powerful foundation for anyone seeking to make conflict less costly and more meaningful. \nLearning Outcomes\nBy the end of this training\, participants will be able to: \n\nNavigate Conflict-Laden Conversations:  Apply the understanding-based concepts and tools to real-world conflicts in the workplace. \nAnalyze and De-escalate Complex Dynamics: Examine multi-layered workplace conflicts by identifying hierarchical differences\, cultural dynamics\, power imbalances\, and team and systemic factors that contribute to escalation.  Work with these layers in a way that builds trust.\nFacilitate Perspective-Taking: Use a structured process to understand different viewpoints before engaging in problem-solving\, even in situations with deep-seated animosity or mistrust.\nManage Personal Reactions: Recognize and regulate their own emotional responses to conflict\, maintaining effectiveness even when personally challenged or activated. Allow tension in a more deliberate and confident way\, whether the tension is generated by others or within themselves.\nAddress root causes: Use a step-by-step approach to address root causes of conflict rather than just surface symptoms.\n\nFormat & Details\nDate & Time: February 13 & 27 and March 13\, 2026\, 9:00 AM – 2:30 PM Pacific Time (includes two 15-minute breaks) \n                                                      12:00PM – 5:30PM Eastern Time \nLocation: Live Online (Zoom) \nCost: $985 \nCE Credits: 14 hours SHRM & HRCI \n4-hour Introduction to Understanding Workplace Conflict prerequisite required \n*Note: Both the 4-hour Introductory course and 14-hour course may be booked together. Select the ticket “BOTH PROGRAMS – 4 and 14-hour” ticket to register for both programs with a 15% discount. \nSHRM and HRCI Certification\nThe Center for Understanding in Conflict is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. \n  \nThis Program has been pre-approved for 4 recertification continuing education credit hours toward aPHR®\, aPHRi™\, PHR®\, PHRca®\, SPHR®\, GPHR®\, PHRi™\, and SPHRi™ recertification through HRCI. \nAbout the Center\nThe Center for Understanding in Conflict pioneered understanding-based mediation and is one of the first and only nonprofit conflict resolution training organizations worldwide. \nSince 1982\, the Center has trained more than 10\,000 professionals worldwide\, including leaders from the Harvard Law School Program on Negotiation\, Intel Corporation\, Roche\, SAP and the World Intellectual Property Organization. Our approach is rooted in real-world practice\, human connection\, and the belief that conflict can be a doorway to transformation. \nTrainers\nHelen Chen is a mediator\, trainer\, and conflict coach with deep expertise in workplace conflict. A former employment attorney at Advancing Justice – Asian Law Caucus\, she represented workers in areas ranging from retaliation to occupational safety. She later trained both employers and employees across sectors through the Labor Occupational Health Program at UC Berkeley. Today\, Helen supports organizations through mediation and conflict coaching\, with a focus on improving work relationships and conditions. She is based in the San Francisco Bay Area and trained in mediation by the Center for Understanding in Conflict and others. \n \nCatherine Conner has trained mediators and collaborative professionals since 2004\, bringing decades of real-world experience in conflict resolution. Her private practice focuses on family law mediation and collaborative practice\, and she brings her strong background in alternate dispute resolution into the workplace setting. She is a founding partner at her law firm and has been recognized nationally for her excellence in the field. Catherine’s extensive experience in building bridges between conflicting parties informs her dynamic\, practical teaching style. \n \nPat Lau served as a workplace mediator at Intel Corporation for 14 years\, where he co-founded and led the company’s internal Collaborative Mediation Program. Under his guidance\, this initiative helped resolve complex conflicts between coworkers\, managers\, and teams. Pat is a nationally recognized trainer and presenter on workplace conflict\, with published work in the Corporate Mediation Journal and Managing Conflict (2nd ed.). He brings a systems-minded approach to mediation from his prior engineering career and is committed to helping professionals understand and shift conflict dynamics from the inside out. \n \nAdditional Notes\nRegistrations received fewer than 72 hours before the program will be accepted at the discretion of the training team due to role-play and logistics needs. \nFor questions\, contact us at admin@understandinginconflict.org \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/fundamentals-of-understanding-workplace-conflict-shrm-and-hrci-credit/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Live Training,Online Training,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/08/Event-Card-16.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260116T090000
DTEND;TZID=America/Los_Angeles:20260116T133000
DTSTAMP:20260419T043900
CREATED:20250904T205840Z
LAST-MODIFIED:20260115T144917Z
UID:62407-1768554000-1768570200@understandinginconflict.org
SUMMARY:Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
DESCRIPTION:Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader\, manager\, consultant\, attorney\, or team member\, this workshop provides a meaningful starting point for navigating challenging dynamics and building stronger professional relationships. \nWhy This Training\nWorkplace conflict often stems not from what is said\, but from what goes unspoken. This training helps participants move beyond surface-level fixes and into the heart of what drives conflict. You’ll learn to slow down\, understand what’s really happening – for yourself and others – and engage more effectively with the people and systems around you. \nWhat You’ll Learn\n\nHow to build trust and connection in the face of disagreement\nWays to address early-stage conflict before it escalates\nTechniques to de-escalate tense situations with clarity and compassion\nA deeper understanding of how personal awareness shapes professional communication\nReal-world practice through role plays\, reflection\, and group exercises\n\nWho Should Attend\nThis training is designed for professionals at all levels who are ready to engage workplace conflict in a more effective and human-centered way. Whether you’re in leadership\, support\, or team-based roles\, this course delivers practical value you can apply immediately and build on over time. \nHR professionals\, managers and team leads will gain frameworks to handle complex interpersonal dynamics and leave with new tools to address tension early\, reduce misunderstandings\, and shift from managing conflict to facilitating resolution. Outcomes include stronger team cohesion\, greater morale\, and fewer disruptions to productivity. \nConsultants and executive coaches will deepen their ability to support clients and colleagues in navigating high-stakes conversations. The Understanding-based model offers a durable alternative to adversarial approaches\, with strong relevance for internal workplace matters. \nEmployees and cross-functional team members will gain confidence and clarity in how to address issues directly and constructively\, even without formal authority. This empowers healthier work cultures and more resilient communication. \nWhy it Matters\nOrganizations lose time\, money\, and talent when conflict is mismanaged or ignored. This training delivers a strong return on investment by helping participants: \n\nReduce time spent on repeated\, unresolved conflicts\nIncrease engagement and trust among coworkers\nRetain high-performing staff through better communication\nBuild a more responsive and humane workplace culture\n\nParticipants consistently tell us this training transforms how they see and handle conflict – not just at work\, but in every part of life. It is a powerful foundation for anyone seeking to make conflict less costly and more meaningful. \nLearning Outcomes\nBy the end of this training\, participants will be able to: \n\nIdentify and apply the six core principles of the Understanding-based approach\nUse specific techniques to address emerging and high-tension workplace conflicts\nRecognize different conflict styles and adapt strategies for collaboration\nBegin integrating personal awareness into conflict resolution practices\n\nFormat & Details\nDate & Time: January 16\, 2026\, 9:00 AM – 1:30 PM Pacific Time (includes two 15-minute breaks) \n                                                    12:00PM – 4:30PM Eastern Time \nLocation: Live Online (Zoom) \nCost: $250 \nCE Credits: 4 hours SHRM & HRCI \nNo prerequisites required \nThis course is a prerequisite for the Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit) training. \n*Note: Both the 4-hour Introductory course and 14-hour course may be booked together. Select the ticket “BOTH PROGRAMS – 4 and 14-hour” ticket to register for both programs with a 15% discount. \nCancellation Policy\nThis training is not refundable\, though a credit may be applied to a future program if transferred 30 days in advance of program start. \nSHRM and HRCI Certification\nThe Center for Understanding in Conflict is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. \n  \nThis Program has been pre-approved for 4 recertification continuing education credit hours toward aPHR®\, aPHRi™\, PHR®\, PHRca®\, SPHR®\, GPHR®\, PHRi™\, and SPHRi™ recertification through HRCI. \nAbout the Center\nThe Center for Understanding in Conflict pioneered understanding-based mediation and is one of the first and only nonprofit conflict resolution training organizations worldwide. \nSince 1982\, the Center has trained more than 10\,000 professionals worldwide\, including leaders from the Harvard Law School Program on Negotiation\, Intel Corporation\, Roche\, SAP and the World Intellectual Property Organization. Our approach is rooted in real-world practice\, human connection\, and the belief that conflict can be a doorway to transformation. \nTrainers\nHelen Chen is a mediator\, trainer\, and conflict coach with deep expertise in workplace conflict. A former employment attorney at Advancing Justice – Asian Law Caucus\, she represented workers in areas ranging from retaliation to occupational safety. She later trained both employers and employees across sectors through the Labor Occupational Health Program at UC Berkeley. Today\, Helen supports organizations through mediation and conflict coaching\, with a focus on improving work relationships and conditions. She is based in the San Francisco Bay Area and trained in mediation by the Center for Understanding in Conflict and others. \n \nCatherine Conner has trained mediators and collaborative professionals since 2004\, bringing decades of real-world experience in conflict resolution. Her private practice focuses on family law mediation and collaborative practice\, and she brings her strong background in alternate dispute resolution into the workplace setting. She is a founding partner at her law firm and has been recognized nationally for her excellence in the field. Catherine’s extensive experience in building bridges between conflicting parties informs her dynamic\, practical teaching style. \n \nPat Lau served as a workplace mediator at Intel Corporation for 14 years\, where he co-founded and led the company’s internal Collaborative Mediation Program. Under his guidance\, this initiative helped resolve complex conflicts between coworkers\, managers\, and teams. Pat is a nationally recognized trainer and presenter on workplace conflict\, with published work in the Corporate Mediation Journal and Managing Conflict (2nd ed.). He brings a systems-minded approach to mediation from his prior engineering career and is committed to helping professionals understand and shift conflict dynamics from the inside out. \n \nAdditional Notes\nRegistrations received fewer than 72 hours before the program will be accepted at the discretion of the training team due to role-play and logistics needs. \nFor questions\, contact us at admin@understandinginconflict.org \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/introduction-to-understanding-workplace-conflict-shrm-and-hrci-credit/
LOCATION:ONLINE
CATEGORIES:Basic mediation,Online Training,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/09/Event-Card-26.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251114T090000
DTEND;TZID=America/Los_Angeles:20251114T133000
DTSTAMP:20260419T043900
CREATED:20250904T210916Z
LAST-MODIFIED:20250918T183453Z
UID:62411-1763110800-1763127000@understandinginconflict.org
SUMMARY:Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
DESCRIPTION:Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader\, manager\, consultant\, attorney\, or team member\, this workshop provides a meaningful starting point for navigating challenging dynamics and building stronger professional relationships. \nWhy This Training\nWorkplace conflict often stems not from what is said\, but from what goes unspoken. This training helps participants move beyond surface-level fixes and into the heart of what drives conflict. You’ll learn to slow down\, understand what’s really happening – for yourself and others – and engage more effectively with the people and systems around you. \nWhat You’ll Learn\n\nHow to build trust and connection in the face of disagreement\nWays to address early-stage conflict before it escalates\nTechniques to de-escalate tense situations with clarity and compassion\nA deeper understanding of how personal awareness shapes professional communication\nReal-world practice through role plays\, reflection\, and group exercises\n\nWho Should Attend\nThis training is designed for professionals at all levels who are ready to engage workplace conflict in a more effective and human-centered way. Whether you’re in leadership\, support\, or team-based roles\, this course delivers practical value you can apply immediately and build on over time. \nHR professionals\, managers and team leads will gain frameworks to handle complex interpersonal dynamics and leave with new tools to address tension early\, reduce misunderstandings\, and shift from managing conflict to facilitating resolution. Outcomes include stronger team cohesion\, greater morale\, and fewer disruptions to productivity. \nConsultants and executive coaches will deepen their ability to support clients and colleagues in navigating high-stakes conversations. The Understanding-based model offers a durable alternative to adversarial approaches\, with strong relevance for internal workplace matters. \nEmployees and cross-functional team members will gain confidence and clarity in how to address issues directly and constructively\, even without formal authority. This empowers healthier work cultures and more resilient communication. \nWhy it Matters\nOrganizations lose time\, money\, and talent when conflict is mismanaged or ignored. This training delivers a strong return on investment by helping participants: \n\nReduce time spent on repeated\, unresolved conflicts\nIncrease engagement and trust among coworkers\nRetain high-performing staff through better communication\nBuild a more responsive and humane workplace culture\n\nParticipants consistently tell us this training transforms how they see and handle conflict – not just at work\, but in every part of life. It is a powerful foundation for anyone seeking to make conflict less costly and more meaningful. \nLearning Outcomes\nBy the end of this training\, participants will be able to: \n\nIdentify and apply the six core principles of the Understanding-based approach\nUse specific techniques to address emerging and high-tension workplace conflicts\nRecognize different conflict styles and adapt strategies for collaboration\nBegin integrating personal awareness into conflict resolution practices\n\nFormat & Details\nDate & Time: November 14\, 2025\, 9:00 AM – 1:30 PM Pacific Time (includes two 15-minute breaks) \n                                                         12:00PM – 4:30PM Eastern Time \nLocation: Live Online (Zoom) \nCost: $250 \nCE Credits: 4 hours SHRM & HRCI \nNo prerequisites required \nThis course is a prerequisite for the Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit) training. \n*Note: Both the 4-hour Introductory course and 14-hour course may be booked together. Select the ticket “BOTH PROGRAMS – 4 and 14-hour” ticket to register for both programs with a 15% discount. \nCancellation Policy\nThis training is not refundable\, though a credit may be applied to a future program if transferred 30 days in advance of program start. \nSHRM and HRCI Certification\nThe Center for Understanding in Conflict is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. \n  \nThis Program has been pre-approved for 4 recertification continuing education credit hours toward aPHR®\, aPHRi™\, PHR®\, PHRca®\, SPHR®\, GPHR®\, PHRi™\, and SPHRi™ recertification through HRCI. \nAbout the Center\nThe Center for Understanding in Conflict pioneered understanding-based mediation and is one of the first and only nonprofit conflict resolution training organizations worldwide. \nSince 1982\, the Center has trained more than 10\,000 professionals worldwide\, including leaders from the Harvard Law School Program on Negotiation\, Intel Corporation\, Roche\, SAP and the World Intellectual Property Organization. Our approach is rooted in real-world practice\, human connection\, and the belief that conflict can be a doorway to transformation. \nTrainers\nHelen Chen is a mediator\, trainer\, and conflict coach with deep expertise in workplace conflict. A former employment attorney at Advancing Justice – Asian Law Caucus\, she represented workers in areas ranging from retaliation to occupational safety. She later trained both employers and employees across sectors through the Labor Occupational Health Program at UC Berkeley. Today\, Helen supports organizations through mediation and conflict coaching\, with a focus on improving work relationships and conditions. She is based in the San Francisco Bay Area and trained in mediation by the Center for Understanding in Conflict and others. \n \nCatherine Conner has trained mediators and collaborative professionals since 2004\, bringing decades of real-world experience in conflict resolution. Her private practice focuses on family law mediation and collaborative practice\, and she brings her strong background in alternate dispute resolution into the workplace setting. She is a founding partner at her law firm and has been recognized nationally for her excellence in the field. Catherine’s extensive experience in building bridges between conflicting parties informs her dynamic\, practical teaching style. \n \nPat Lau served as a workplace mediator at Intel Corporation for 14 years\, where he co-founded and led the company’s internal Collaborative Mediation Program. Under his guidance\, this initiative helped resolve complex conflicts between coworkers\, managers\, and teams. Pat is a nationally recognized trainer and presenter on workplace conflict\, with published work in the Corporate Mediation Journal and Managing Conflict (2nd ed.). He brings a systems-minded approach to mediation from his prior engineering career and is committed to helping professionals understand and shift conflict dynamics from the inside out. \n \nAdditional Notes\nRegistrations received fewer than 72 hours before the program will be accepted at the discretion of the training team due to role-play and logistics needs. \nFor questions\, contact us at admin@understandinginconflict.org \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/introduction-to-understanding-workplace-conflict-shrm-and-hrci-credit-2/
LOCATION:ONLINE
CATEGORIES:Basic mediation,Online Training,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/09/Event-Card-27.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251014T120000
DTEND;TZID=America/Los_Angeles:20251014T130000
DTSTAMP:20260419T043900
CREATED:20250930T235807Z
LAST-MODIFIED:20251010T235547Z
UID:62515-1760443200-1760446800@understandinginconflict.org
SUMMARY:From Conflict to Collaboration: Workplace Mediation Lessons That Apply Everywhere
DESCRIPTION:Discover the nuanced skills that separate effective mediators from the rest\, using workplace conflicts as a lens to explore universal mediation principles. \nThis interactive webinar delves into challenging aspects of conflict resolution—including proven methods for restoring trust between parties\, techniques for engaging unmotivated or resistant participants\, and best practices for creating written agreements that actually stick. While focused on organizational settings\, these strategies are directly transferable to family mediation\, community disputes\, commercial conflicts\, and beyond. Whether you’re new to mediation or looking to refine your practice across multiple contexts\, you’ll leave with actionable strategies for transforming any type of conflict into opportunities for stronger relationships. \nPat Lau has been a workplace mediator at Intel Corporation from 2010 to 2024. After his first conflict management class many years ago\, Pat became fascinated with alternative ways to address and resolve workplace conflict\, especially after discovering the understanding-based model. In 2013\, he co-founded and for over ten years led Intel’s Collaborative Mediation Program. This in-house workplace mediation program helped resolve challenging conflicts among co-workers\, peer managers\, team members\, supervisors\, and subordinates. \nJulia Myers is a highly experienced Employee Relations professional with over 30 years in the field. For the past 12 years\, she has specialized as a workplace mediator\, dedicated to fostering positive resolutions in complex environments. Julia currently serves as a Principal People Relations Manager at Genentech\, a leading biotechnology company. Outside of her professional life\, Julia enjoys the beautiful surroundings of Tahoe\, where she lives\, and cherishes time with her two grown children and two grandchildren.
URL:https://understandinginconflict.org/event/from-conflict-to-collaboration-workplace-mediation-lessons-that-apply-everywhere/
LOCATION:ONLINE
CATEGORIES:Webinars,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/09/Event-Card-29.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250912T090000
DTEND;TZID=America/Los_Angeles:20250912T133000
DTSTAMP:20260419T043900
CREATED:20250612T195738Z
LAST-MODIFIED:20260121T211847Z
UID:48132-1757667600-1757683800@understandinginconflict.org
SUMMARY:Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
DESCRIPTION:Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader\, manager\, consultant\, attorney\, or team member\, this workshop provides a meaningful starting point for navigating challenging dynamics and building stronger professional relationships. \nWhy This Training\nWorkplace conflict often stems not from what is said\, but from what goes unspoken. This training helps participants move beyond surface-level fixes and into the heart of what drives conflict. You’ll learn to slow down\, understand what’s really happening – for yourself and others – and engage more effectively with the people and systems around you. \nWhat You’ll Learn\n\nHow to build trust and connection in the face of disagreement\nWays to address early-stage conflict before it escalates\nTechniques to de-escalate tense situations with clarity and compassion\nA deeper understanding of how personal awareness shapes professional communication\nReal-world practice through role plays\, reflection\, and group exercises\n\nWho Should Attend\nThis training is designed for professionals at all levels who are ready to engage workplace conflict in a more effective and human-centered way. Whether you’re in leadership\, support\, or team-based roles\, this course delivers practical value you can apply immediately and build on over time. \nHR professionals\, managers and team leads will gain frameworks to handle complex interpersonal dynamics and leave with new tools to address tension early\, reduce misunderstandings\, and shift from managing conflict to facilitating resolution. Outcomes include stronger team cohesion\, greater morale\, and fewer disruptions to productivity. \nConsultants and executive coaches will deepen their ability to support clients and colleagues in navigating high-stakes conversations. The Understanding-based model offers a durable alternative to adversarial approaches\, with strong relevance for internal workplace matters. \nEmployees and cross-functional team members will gain confidence and clarity in how to address issues directly and constructively\, even without formal authority. This empowers healthier work cultures and more resilient communication. \nWhy it Matters\nOrganizations lose time\, money\, and talent when conflict is mismanaged or ignored. This training delivers a strong return on investment by helping participants: \n\nReduce time spent on repeated\, unresolved conflicts\nIncrease engagement and trust among coworkers\nRetain high-performing staff through better communication\nBuild a more responsive and humane workplace culture\n\nParticipants consistently tell us this training transforms how they see and handle conflict – not just at work\, but in every part of life. It is a powerful foundation for anyone seeking to make conflict less costly and more meaningful. \nLearning Outcomes\nBy the end of this training\, participants will be able to: \n\nIdentify and apply the six core principles of the Understanding-based approach\nUse specific techniques to address emerging and high-tension workplace conflicts\nRecognize different conflict styles and adapt strategies for collaboration\nBegin integrating personal awareness into conflict resolution practices\n\nFormat & Details\nDate & Time: September 12\, 2025\, 9:00 AM – 1:30 PM Pacific Time (includes two 15-minute breaks) \n                                                         12:00PM – 4:30PM Eastern Time \nLocation: Live Online (Zoom) \nCost: $250 \nCE Credits: 4 hours SHRM & HRCI \nNo prerequisites required \nThis course is a prerequisite for the Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit) training. \n*Note: Both the 4-hour Introductory course and 14-hour course may be booked together. Select the ticket “BOTH PROGRAMS – 4 and 14-hour” ticket to register for both programs with a 15% discount. \nCancellation Policy\nThis training is not refundable\, though a credit may be applied to a future program if transferred 30 days in advance of program start. \nSHRM and HRCI Certification\nThe Center for Understanding in Conflict is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. \n  \nThis Program has been pre-approved for 4 recertification continuing education credit hours toward aPHR®\, aPHRi™\, PHR®\, PHRca®\, SPHR®\, GPHR®\, PHRi™\, and SPHRi™ recertification through HRCI. \nAbout the Center\nThe Center for Understanding in Conflict pioneered understanding-based mediation and is one of the first and only nonprofit conflict resolution training organizations worldwide. \nSince 1982\, the Center has trained more than 10\,000 professionals worldwide\, including leaders from the Harvard Law School Program on Negotiation\, Intel Corporation\, Roche\, SAP and the World Intellectual Property Organization. Our approach is rooted in real-world practice\, human connection\, and the belief that conflict can be a doorway to transformation. \nTrainers\nHelen Chen is a mediator\, trainer\, and conflict coach with deep expertise in workplace conflict. A former employment attorney at Advancing Justice – Asian Law Caucus\, she represented workers in areas ranging from retaliation to occupational safety. She later trained both employers and employees across sectors through the Labor Occupational Health Program at UC Berkeley. Today\, Helen supports organizations through mediation and conflict coaching\, with a focus on improving work relationships and conditions. She is based in the San Francisco Bay Area and trained in mediation by the Center for Understanding in Conflict and others. \n \nCatherine Conner has trained mediators and collaborative professionals since 2004\, bringing decades of real-world experience in conflict resolution. Her private practice focuses on family law mediation and collaborative practice\, and she brings her strong background in alternate dispute resolution into the workplace setting. She is a founding partner at her law firm and has been recognized nationally for her excellence in the field. Catherine’s extensive experience in building bridges between conflicting parties informs her dynamic\, practical teaching style. \n \nPat Lau served as a workplace mediator at Intel Corporation for 14 years\, where he co-founded and led the company’s internal Collaborative Mediation Program. Under his guidance\, this initiative helped resolve complex conflicts between coworkers\, managers\, and teams. Pat is a nationally recognized trainer and presenter on workplace conflict\, with published work in the Corporate Mediation Journal and Managing Conflict (2nd ed.). He brings a systems-minded approach to mediation from his prior engineering career and is committed to helping professionals understand and shift conflict dynamics from the inside out. \n \nAdditional Notes\nRegistrations received fewer than 72 hours before the program will be accepted at the discretion of the training team due to role-play and logistics needs. \nFor questions\, contact us at admin@understandinginconflict.org \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/introduction-to-understanding-workplace-conflict/
LOCATION:ONLINE
CATEGORIES:Basic mediation,Online Training,Practitioner Training,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/06/Event-Card-10.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250724T120000
DTEND;TZID=America/Los_Angeles:20250724T130000
DTSTAMP:20260419T043900
CREATED:20250529T155059Z
LAST-MODIFIED:20250613T195634Z
UID:48089-1753358400-1753362000@understandinginconflict.org
SUMMARY:When Progress Stops: Navigating Impasse in Conflict Resolution
DESCRIPTION:Every conflict resolution professional has been there – the moment when progress grinds to a halt and parties seem hopelessly deadlocked. In this interactive 1-hour webinar\, you’ll discover why impasse occurs and learn practical strategies to transform these challenging moments into opportunities for breakthrough. \nWhat You’ll Explore: \n\nThe anatomy of impasse: recognizing the warning signs and underlying dynamics that create deadlock\nRoot causes beyond the obvious—from unspoken fears to identity threats and power imbalances\nA toolkit of proven strategies to restart momentum and re-engage stuck parties\nWhen to lean in\, when to step back\, and how to reframe the conversation\nLive demonstration of a key technique in action\, showing real-world application\n\nWho Should Attend: \nMediators\, conflict professionals\, HR professionals\, managers\, ombudspeople\, and anyone involved in formal or informal conflict resolution processes who wants to build confidence in handling their most challenging cases. \nWhether you’re new to conflict resolution or a seasoned practitioner\, you’ll gain fresh perspectives and practical tools to help parties move from “we’ll never agree” to meaningful resolution. \n 
URL:https://understandinginconflict.org/event/when-progress-stops-navigating-impasse-in-conflict-resolution/
LOCATION:ONLINE
CATEGORIES:Live Training,Practitioner Training,Webinars,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/05/Event-Card-59-7.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250626
DTEND;VALUE=DATE:20250627
DTSTAMP:20260419T043900
CREATED:20240910T200601Z
LAST-MODIFIED:20250626T175645Z
UID:16005-1750896000-1750982399@understandinginconflict.org
SUMMARY:16-Hour Advanced Matrimonial Mediation Training (East Coast)
DESCRIPTION:To register\, scroll to the bottom of this page. \nJune 26 – 28\, 2025\nMilanville\, PA \n_______________ \nJoin the Center for Understanding in Conflict for a comprehensive 16-hour Advanced Matrimonial Mediation Training. \nOur trainers have designed this program to benefit those who wish to apply to become mediators on matrimonial mediation rosters in New York courts. However\, it is appropriate and applicable for professionals of all disciplines\, including jurists\, lawyers\, collaborative professionals\, business consultants\, executive coaches\, managers and supervisors\, human resources professionals\, ombuds-people\, non-profit staff\, and other people whose work will be enhanced by increased skills in conflict resolution. \n \nCore Concepts\nThis highly engaging program will: \n\nTeach participants relevant New York State matrimonial and family law.\nTeach advanced skills helpful to mediate divorces and family cases effectively rooted in the understanding-based model.\nQualifies as an advanced mediation course approved under Part 146.4(b)(2) of the Rules of the Chief Administrative Judge of New York State.\nProvide 16 hours of NYS CLE credits.\nCan be combined with the 24-hour Basic Mediation Training Course to receive a 40-hour completion certificate.\n\nWhat is the Format of this Training?\nParticipants will learn matrimonial law through discussions and advanced mediation skills through role-plays and interactive exercises.  This hands-on\, in-person training also trains the core skills of the Understanding Based Approach\, through lively demonstrations and role-plays\, all of which immerse participants in the learning. Realistic simulations\, in which participants work through mediations with coaching from our teachers\, offer participants the chance to hone their skills and experience the emotional challenges faced by parties in dispute. Participants describe these different modes of learning and their interplay as engaging and rewarding. \nLogistics\nThe training begins on the afternoon of Thursday\, June 26\, 2025\, at 3:00 pm through 8:00 pm. On Friday\, the sessions run 9:00 am through 8:00 pm\, with ample breaks for meals and rest. The program ends on Saturday\, June 28\, 2025\, with a session from 9:00am – 1:00pm. All participants will enjoy delicious meals during the sessions from Thursday through Saturday. \n \nWhich topics will be covered?\n\nHarnessing the power of understanding to assist the parties in reaching fuller and more satisfying agreements.\nPracticing advanced mediation techniques to address challenging family dynamics.\nTeaching the laws on child support\, maintenance\, equitable distribution of marital assets/debts\, and parenting (custody/visitation\, decision-making authority).\nLearning to navigate the role of law and lawyers in divorce mediation.\n\nWho Can Participate? \nThis advanced training is open to those who have completed prior mediation training. If you are still determining whether your training meets this requirement\, please get in touch with admin@understandinginconflict.org \nVenue\n \nHighlights Foundation Retreat Center\, 392 Boyds Mills Road\, Milanville\, PA 18443\, (570) 253-1192 \nThe Highlights Foundation Retreat Center is located in Northeastern Pennsylvania\, on the traditional lands of the Lenape Nation. The property is tucked in the foothills of the Pocono Mountains\, situated a couple of hours away from both NYC and Philadelphia.  It is rich in family and Highlights history\, and it’s a wonderful place that feeds the mind\, body\, and creative souls of those who visit. \n \nThe Highlights Foundation still calls the Barn & Retreat Center at Boyds Mills home\, but has expanded use of the grounds in order to support the organization’s goals.  \n \nCost\nThe program training fee is $900 plus a fee for the facility\, lodging\, and meals as follows. Note that all rooms contain a private bathroom. \nPrivate room: $545 for a total of $1\,445. \nShared double room: $345 for a total of $1\,245. \nCommuter for those not staying at Highlights:  $295\, for a total of $1\,195. \n  \n*Those who have taken the 24-hour Basic Mediation course in June 2025 are also eligible to receive a 10% training fee discount. Please contact admin@understandinginconflict.org if this applies to you. \n** The maximum discount available from all sources is 10% of the training fee. \n***Financial aid may be available for training fees.  Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \n  \n \nWho Are the Trainers?*\n \nMichelle Exline Minovi is a highly skilled divorce and family mediator with 12+ years family law experience.  As Managing Attorney at the legal services non-profit Ayuda in Washington\, D.C.\, Michelle represented low-income and Spanish-speaking immigrant clients in complex matrimonial cases in the context of domestic violence. After moving to Brooklyn\, Michelle litigated and won sole custody on behalf of a mother of two children who was forced to leave the ultra-orthodox community because she identified as queer. After three years of intense litigation\, Michelle wondered if there was an alternative way to divorce. Michelle knew she had to pivot from litigation to mediation when she took her first mediation training at the Center for Understanding Conflict. \nJoy S. Rosenthal\, Esq. has been mediating divorce and practicing collaborative law since she started Rosenthal Law & Mediation in 2006.  Before going out on her own\, Joy represented children in foster care and in delinquency (criminal) proceedings. Joy taught family law at the City University of New York School of Law for several years\, and developed an online course called Landing On Your Feet – A Compassionate Lawyer’s Guide to Divorce for people who are going through divorce and separation.  The child support calculator on Joy’s website is used by lawyers and court staff throughout New York State.  She is thrilled to be a CUC trainer! \nIs there Continuing Education Credit? Is the training Part 146 approved?\nNew York \nIn New York\, the Advanced Matrimonial Mediation Training will fulfill 16 NY CLE credit hours.  For continuing legal education purposes\, the Advanced Matrimonial Mediation Training is appropriate for both newly admitted and experienced attorneys. 15 CLE credits are in skills and areas of professional practice and 1 CLE credit is in ethics. \nThis in-person training has been approved as a 16H Advanced Matrimonial Mediation Training under Part 146 of the New York State Unified Court System’s Office of ADR Programs. (Please note that final placement on any court roster is at the discretion of the local Administrative Judge and participation in a course that is either approved or pending approval does not guarantee placement on a local court roster.) \nCancellation Policy\nPlease note our cancellation policy: If you cancel 4 weeks or more prior to the program\, we return your deposit minus a $250.00 administration fee. Between 4 and 2 weeks prior to the program\, we retain 50% of the total cost of the program unless we are able to find a replacement for your seat\, in which case we will refund the fee minus the $250.00 administration fee. There are no refunds for cancellations less than two weeks prior to the program unless we can find a replacement. \nFor additional information\, please email us at admin@understandinginconflict.org or call us at (844) 242-3428. \n________________________________________ \n[1] Final placement on any court roster is at the discretion of the local Administrative Judge and participation in a course that is approved does not guarantee placement on a local court roster.  Pursuant to Part 146\, court-based mediation rosters require both a combination of mediation training and experience mediating.  Acceptance on court rosters depends on a court’s need for mediators at any given time and may include a court’s need for mediators with specific case-type training or experience and mediation experience. \n*Please note that trainers are subject to availability and may change prior to program start without notice. \n  \n*Please select desired ticket OR deposit for ticket and quantity using the +/- feature before clicking ‘Get Tickets.’ 
URL:https://understandinginconflict.org/event/16-hour-advanced-matrimonial-mediation-training-east-coast-2/
LOCATION:Highlights Foundation Retreat Center\, 392 Boyds Mills Road\, Milanville\, PA\, 18443
CATEGORIES:Advanced Topics,East Coast Events,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/09/Event-Card-44-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250616T120000
DTEND;TZID=America/Los_Angeles:20250616T130000
DTSTAMP:20260419T043900
CREATED:20250529T152153Z
LAST-MODIFIED:20250613T192433Z
UID:48085-1750075200-1750078800@understandinginconflict.org
SUMMARY:Beyond the Heat: Practical De-escalation Skills for Work and Life
DESCRIPTION:Join us for this interactive 1-hour webinar where you’ll learn proven techniques to navigate tense situations with confidence and skill. Whether you’re a manager dealing with upset employees\, a team member caught in workplace conflict\, a conflict professional facing agitated parties or someone looking to improve your communication in challenging situations\, this session will equip you with practical tools you can use immediately. \nWhat You’ll Learn: \n\nWhy traditional approaches often backfire\nHow to recognize your own internal reactions and work with them\nTools for effective de-escalation\nHow to adapt your approach based on your role—whether you’re directly involved\, observing\, or mediating\n\nWe will present real-world applications using case studies and demos from the workplace. \nWho Should Attend: \nManagers\, team leaders\, HR professionals\, conflict professionals\, and anyone who wants to build stronger relationships and create more positive outcomes during difficult conversations. \nYou’ll leave with actionable strategies that are effective not just in your work\, but in all areas of your life where clear\, calm communication matters most!
URL:https://understandinginconflict.org/event/beyond-the-heat-practical-de-escalation-skills-for-work-and-life/
LOCATION:ONLINE
CATEGORIES:Live Training,Practitioner Training,Webinars,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/05/Event-Card-59-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250207T090000
DTEND;TZID=America/Los_Angeles:20250310T120000
DTSTAMP:20260419T043900
CREATED:20241011T193550Z
LAST-MODIFIED:20250311T161324Z
UID:16196-1738918800-1741608000@understandinginconflict.org
SUMMARY:Self-Reflection for Conflict Professionals Intensive (SCPI) 2025
DESCRIPTION:CUC invites you to join our next online cohort of SCPI\, where conflict resolution professionals commit to exploring together practices of self-reflection that are constructive for ourselves and productive for our clients.\nTogether we will:\n\nLearn about compassionately connecting with and understanding\, in the context of our various histories\, positions\, and intersections\,  our deeper impulses fueling our commitment to working with people in conflict.\nRecognize barriers to self-understanding and constructive presence\, such as general reactivity\, judgment\, insecurity\, anger\, or the desire for control.\nWork with those barriers in ways that bring us closer to ourselves and our clients.\nExplore SCPI concepts and skills through the specific experiences of cohort participants.\nDiscuss how to integrate inner experience and external action.\n\n\n\n\n\n\nParticipants will practice various self-reflection methods during six group online sessions over six months (approximately 1 three hour group session monthly) and in-between sessions individually (daily) and 1-1 peer meetings (weekly).\n\n\nThis program is for anyone whose work includes helping people navigate conflicts\, including mediators in various community and professional contexts\, human resource managers\, team leaders\, volunteer coordinators\, ombudspersons\, lawyers\, mental health and financial and fiduciary professionals\, and other similar professionals. Participants can be previously trained in or identified with the CUC understanding-based model\, but it is not a requirement.\n\nWhile we wish that everyone who wishes to attend could\, there will be a limited number of participants to ensure everyone has an impactful and productive experience and maintain strong connections between group members.\n\n\nDATES AND TIMES FOR ONLINE GROUP SESSIONS VIA ZOOM\n9:00 AM – 12:00 PM PST on the following dates in 2025: \n\nFebruary 7th\nFebruary 28th\nMarch 21st\nApril 11th\nApril 25th\nMay 9th\n\nAll dates are Fridays.\nCOST\nThe cost will be $750 per participant for the 4-month program.\n\nParticipants will also need to access for themselves:\n\nA copy of Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients\, by Gary Friedman. Paper copies are available for purchase through online stores for approximately $35 – 55.\nYour own self-selected or crafted paper journal for use throughout the program.\n\n\n\n\n\nREGISTRATION\n\n\nPre-registration for the 2025 cohort is now open! Please click the link below to complete the pre-registration survey. Note we will be accepting applications through December and registering participants by early to mid-January 2025.\n\n\n: 2025 SCPI Pre-Registration Survey\n\n\n\n\n\n\n  \nFACILITATORS*\n\n\n\n\n\n\n\n\n\n\nHeba Nimr has worked in various capacities for more than 30 years with families and organizations challenging systemic barriers to equity\, as well as navigating interpersonal conflicts and abuse. Heba brings and builds on those experiences in her current practice\, based in Oakland for ten years and counting\, as a lawyer and mediator focused primarily in the areas of family law\, and life\, legacy and death planning.  She has particular strength and interest in conflict resolution in multicultural and multilingual settings. \n\n\n\n\n  \n\n\n\n\n  \nGary J. Friedman has been practicing law as a mediator with Mediation Law Offices in Mill Valley\, California since 1976\, integrating mediative principles into the practice of law and the resolution of legal disputes. Co-founder of the Center for Understanding in Conflict (formerly the Center for Mediation in Law)\, he has been teaching mediation since 1980. Prior to his work as a mediator\, he practiced law as a trial lawyer with Friedman and Friedman in Bridgeport\, Connecticut. After several years as an advocate\, he sought a new approach to resolving disputes through increasing the participation of the parties in the resolution of their differences. At that time\, he and his colleague\, Jack Himmelstein\, began to develop the Understanding-based model that is now practiced extensively in the United States and Europe. \n  \n\n\n\n\n\n\n\n\n\n\n\nNorman Fischer is a poet\, author\, Zen Buddhist priest and former abbot of the San Francisco Zen Center. As founder of the Everyday Zen Foundation (www.everydayzen.org)\, his work with meditation practice has taken him into many corners of contemporary American life including the arts\, education\, hospice training\, education\, and lawyering as a spiritual path. Recently\, he began offering meditation training to engineers at Google. Norman has worked with the Center for Understanding in Conflict on inquiries that focus on bringing the calmness and insight of meditation practice directly into conflict situations. Norman has written 29 books. His latest books are Untitled Series: Life As It is and The World Could Be Otherwise: Imagination and the Bodhisattva Path. \n  \n\n\n\n\n\n\n\n\n\n\n\nHansa Patel is an attorney\, mediator\, and teacher.  As an attorney\, Hansa zealously advocated for abused and neglected children or defended their parents’ rights in the San Francisco juvenile dependency court for fourteen years.  Hansa is passionate about serving the underprivileged community.  Feeling depleted by the court system\, Hansa explored new ways to empower her clients to resolve conflict.  Mediation empowers Hansa’s clients to choose how they want to engage with conflict\, co-create resolutions\, and even transform a relationship.  In the USA\, Canada\, and Africa\, Hansa teaches mediation\, including integrating mindfulness skills into conflict resolution.  Hansa wants her clients to have the same tools she cultivates in her children:  a mindful approach to resolving challenges in life. \n\n\n\n\n\n\n\n  \n*Please note that trainers are subject to availability and may change prior to program start without notice.
URL:https://understandinginconflict.org/event/self-reflection-for-conflict-professionals-intensive-scpi-2025/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Online Training,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/10/Web-Banner-4.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20241007T120000
DTEND;TZID=America/Los_Angeles:20241007T130000
DTSTAMP:20260419T043900
CREATED:20240808T113731Z
LAST-MODIFIED:20240827T120703Z
UID:15898-1728302400-1728306000@understandinginconflict.org
SUMMARY:Constructive Conversations: Understanding-Based Workplace Applications
DESCRIPTION:Unresolved conflicts in the workplace can lead to disengaged employees\, reduced productivity\, and other negative impacts stemming from interpersonal tensions. In this webinar\, join Catherine Conner and Pat Lau on October 7\, 2024 to explore a model for fostering constructive conversations\, guiding participants to prepare for and engage in meaningful dialogues about the content of conflicts and their underlying relationships. This approach is applicable not only in the workplace but also in any setting where conflicts arise\, offering valuable insights for anyone seeking to navigate and resolve disputes.
URL:https://understandinginconflict.org/event/constructive-conversations-understanding-based-workplace-applications/
LOCATION:ONLINE
CATEGORIES:Webinars,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/08/Event-Card-33.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240904T090000
DTEND;TZID=America/Los_Angeles:20240904T103000
DTSTAMP:20260419T043900
CREATED:20240703T214350Z
LAST-MODIFIED:20240808T122350Z
UID:15738-1725440400-1725445800@understandinginconflict.org
SUMMARY:Join Us for the Free Virtual CUC Meet and Greet!
DESCRIPTION:Are you interested in conflict resolution\, mediation\, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet\, a unique opportunity to engage with a community of like-minded individuals. This event\, held twice a year\, is a free\, 90-minute forum open to everyone\, providing a welcoming space to discuss any topic you wish to bring to the table. \nThe CUC Meet and Greet is facilitated by two experienced teachers who are passionate about the understanding-based conflict resolution model. One key benefit of attending this event is the opportunity to discuss any topic of interest or concern. The open format allows participants to steer the conversation in directions that are most relevant to them\, making each meet-and-greet a unique and dynamic experience. Whether you have questions about specific conflict scenarios\, want to discuss theoretical aspects of the understanding-based model\, or are curious about the Center’s programs and resources\, this is the perfect platform to voice your thoughts and gain valuable insights. \nBy interacting with the facilitators and other participants\, you can form connections leading to future collaborations\, mentorship opportunities\, or enriching discussions. The next Meet and Greet is just around the corner\, and we would love to see you there. Whether you want to deepen your knowledge\, share your experiences\, or simply listen and learn\, the CUC Meet and Greet offers a welcoming and stimulating environment. \nTogether\, we can continue to build a community that values understanding and collaboration in resolving conflicts. We look forward to seeing you at the CUC Meet and Greet! \nClick here to register: https://zoom.us/meeting/register/tJIufuivrDwjH9dU2LG_8EUuBhwZ2ngUVkDN
URL:https://understandinginconflict.org/event/join-us-for-the-free-virtual-cuc-meet-and-greet/
LOCATION:ONLINE
CATEGORIES:Basic mediation,Conference,Online Training,Practitioner Training,Traditional Mediation,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/07/unnamed-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240529T000000
DTEND;TZID=America/New_York:20240529T170000
DTSTAMP:20260419T043900
CREATED:20231003T141214Z
LAST-MODIFIED:20240530T005206Z
UID:14989-1716940800-1717002000@understandinginconflict.org
SUMMARY:16-Hour Advanced Matrimonial Mediation Training Online (East Coast)
DESCRIPTION:To register\, scroll to the bottom of this page. \nMay 29 & 30\n10:00 AM – 2:00 PM PST | 1:00 PM – 5:00 PM EST\nJune 5\, 2024\n8:00 AM – 12:00 PM PST | 11:00 AM – 3:00 PM EST\nJune 6\, 2024\n10:00 AM – 2:00 PM PST | 1:00 PM – 5:00 PM EST\nONLINE \n_______________ \nJoin the Center for Understanding in Conflict for a comprehensive 16-hour Advanced Matrimonial Mediation Training. \nOur trainers have designed this program to benefit those practicing in New York. However\, it is appropriate and applicable for professionals of all disciplines\, including jurists\, lawyers\, collaborative professionals\, business consultants\, executive coaches\, managers and supervisors\, human resources professionals\, ombuds-people\, non-profit staff\, and other people whose work will be enhanced by increased skills in conflict resolution. \nCore Concepts\nThis highly engaging program will: \n\nTeach participants relevant New York State matrimonial and family law.\nTeach advanced skills helpful to mediate divorces and family cases effectively rooted in the understanding-based model.\nQualifies as an advanced mediation course approved under Part 146.4(b)(2) of the Rules of the Chief Administrative Judge of New York State.\nProvide 16 hours of NYS CLE credits.\nCan be combined with the 24-hour Basic Mediation Training Course to receive a 40-hour completion certificate.\n\n  \n \n\nWhat is the Format of this Training?\nParticipants will learn matrimonial law through discussions and advanced mediation skills through role-plays and interactive exercises.  This hands-on\, online training also trains the core skills of the Understanding Based Approach\, through lively demonstrations and role-plays\, all of which immerse participants in the learning. Realistic simulations\, in which participants work through mediations with coaching from our teachers\, offer participants the chance to hone their skills and experience the emotional challenges faced by parties in dispute. Participants describe these different modes of learning and their interplay as engaging and rewarding. \nWhich topics will be covered?\n\nHarnessing the power of understanding to assist the parties in reaching fuller and more satisfying agreements.\nPracticing advanced mediation techniques to address challenging family dynamics.\nTeaching the laws on child support\, maintenance\, equitable distribution of marital assets/debts\, and parenting (custody/visitation\, decision-making authority).\nLearning to navigate the role of law and lawyers in divorce mediation.\n\nWho Can Participate? \nThis advanced training is open to those who have completed prior mediation training. If you are still determining whether your training meets this requirement\, please get in touch with james@understandinginconflict.org \n  \n \n  \nCost\nThe program training fee is $900 for the four\, half-days. \n  \n**Those who have taken the 24-hour Basic Mediation course in April\, 2024 are also eligible to receive a 10% training fee discount. Please contact james@understandinginconflict.org if this applies to you. \n** The maximum discount available from all sources is 10% of the training fee. \nFinancial aid may be available for training fees.  Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \n  \n  \n \n\nWho Are the Trainers?\nAntoinette Delruelle has been a mediator since 2009 and an attorney since 1994. Before starting the Mediation Project at the New York Legal Assistance Group (NYLAG) in 2013\, she represented survivors of domestic violence in divorces and family cases for eighteen years and has taught mediation to legal services attorneys and NYS court staff and mediates divorces\, parenting\, and child permanency cases for New York City’s five borough courts. Antoinette was president of the Family and Divorce Mediation Council of Greater New York from 2014 to 2016 and is on the Center for Understanding in Conflict board. She is a member of the statewide ADR Advisory Committee formed by former Chief Judge DiFiore in April 2018 to give recommendations on how to increase the use of ADR in the NYS court system. \nIvan Alter is a collaborative attorney and mediator with offices in Westchester County and New York City and an adjunct professor of law at Brooklyn Law School. Practicing law since 1994\, Ivan previously had a career as a commercial and matrimonial litigator before discovering the understanding based model at the CUC. Since then\, Ivan has focused all of his professional energies on practicing\, promoting\, and teaching mediation and collaborative law. He is member of the New York Association of Collaborative Professionals\, the Family and Divorce Mediation Council\, the International Academy of Collaborative Professionals\, and Northern Westchester Collaborative Divorce. \nMichelle Exline Minovi is a highly skilled divorce and family mediator with 12+ years family law experience.  As Managing Attorney at the legal services non-profit Ayuda in Washington\, D.C.\, Michelle represented low-income and Spanish-speaking immigrant clients in complex matrimonial cases in the context of domestic violence. After moving to Brooklyn\, Michelle litigated and won sole custody on behalf of a mother of two children who was forced to leave the ultra-orthodox community because she identified as queer. After three years of intense litigation\, Michelle wondered if there was an alternative way to divorce. Michelle knew she had to pivot from litigation to mediation when she took her first mediation training at the Center for Understanding Conflict. \n\nGuest Trainer on Family Systems\, Emotional Aspects of Separation and Divorce on Adult and Minor children\, and Age Appropriate Parenting\nTanya Leach is an attorney\, mediator\, mitigation specialist and psychoanalyst in private practice in Manhattan. She began her transition from litigation to mediation and psychotherapy in 2013\, studying mediation at the Ackerman Institute for the Family and the Center for Understanding in Conflict and psychoanalysis at the National Institute for the Psychotherapies (“NIP”)\, while volunteering at NYLAG’s Mediation Project\, providing lowcost therapy at NIP’s Treatment Center\, and facilitating restorative justice work for individuals and groups in state prisons. She was President of NIP’s Professional Association (“NIPPA”) from 2018 until 2023\, is part of the Mediation Roster for the Queens County Matrimonial Part and is on the faculty of NIP. \n  \n \nIs there Continuing Education Credit?\nNew York \nIn New York\, The Mediation Intensive Training will fulfill 16 NY CLE credit hours.  For continuing legal education purposes\, the Mediation Intensive Training is appropriate for both newly admitted and experienced attorneys. 15 CLE credits are in skills and areas of professional practice and 1 CLE credit is in ethics \nThe Center’s in-person and online training has been approved under Part 146 by the New York State Unified Court System’s Office of ADR Programs. (Please note that final placement on any court roster is at the discretion of the local Administrative Judge and participation in a course that is either approved or pending approval does not guarantee placement on a local court roster.) \nCancellation Policy\nPlease note our cancellation policy: If you cancel 4 weeks or more prior to the program\, we return your deposit minus a $250.00 administration fee. Between 4 and 2 weeks prior to the program\, we retain 50% of the total cost of the program unless we are able to find a replacement for your seat\, in which case we will refund the fee minus the $250.00 administration fee. There are no refunds for cancellations less than two weeks prior to the program unless we can find a replacement. \nFor additional information\, please email us at admin@understandinginconflict.org or call us at (844) 242-3428. \n________________________________________ \n[1] Final placement on any court roster is at the discretion of the local Administrative Judge and participation in a course that is approved does not guarantee placement on a local court roster.  Pursuant to Part 146\, court-based mediation rosters require both a combination of mediation training and experience mediating.  Acceptance on court rosters depends on a court’s need for mediators at any given time and may include a court’s need for mediators with specific case-type training or experience and mediation experience. \n*Please select desired ticket OR deposit for ticket and quantity using the +/- feature before clicking ‘Get Tickets.’ 
URL:https://understandinginconflict.org/event/16-hour-advanced-matrimonial-mediation-training-east-coast/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,East Coast Events,Live Training,Online Training,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2023/10/Event-Card-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240223T090000
DTEND;TZID=America/Los_Angeles:20240223T130000
DTSTAMP:20260419T043900
CREATED:20230926T135913Z
LAST-MODIFIED:20240705T144013Z
UID:14962-1708678800-1708693200@understandinginconflict.org
SUMMARY:Teacher Training Program 2024 (Hybrid)
DESCRIPTION:Introducing the 2024 Teacher Training Program\nThe Center for Understanding in Conflict’s training programs have been popular for over 40 years because the Understanding-Based approach resonates with many people. Our trainings are powerful experiential education\, carefully designed and skillfully taught. After a successful 2022-23 cohort\, we will continue to deepen and broaden the availability of understanding-based conflict resolution teachers\, improve capacity to serve program participants\, and support CUC community members in developing the skills to teach understanding-based conflict engagement in various contexts. \nIn 2024\, CUC will again be offering an intensive Teacher Training Program\, and we are excited to invite CUC’s extended community to consider applying to attend or financially support the program. \n\n\n\n\nAbout the Program\nCUC’s Teacher Training program is for those motivated to develop their ability to teach Understanding-Based conflict resolution skills to others. Over nine months\, through a mix of in-person and online sessions along with self-reflection\, reading\, one-on-one and small group conversations\, and projects between sessions\, participants in the Teacher Training cohort will: \n\nLearn how to teach CUC’s model\, including the Center’s teaching style and Understanding-Based principles\, concepts\, and tools.\nWork with CUC’s most experienced teachers\, Gary Friedman and Catherine Conner.\nPractice delivering Understanding-Based conflict resolution content.\nThrough self-reflection practices\, explore and bring their authentic selves to their teaching.\nUse various instructional methods and formats\, informed by pedagogical best practices\, to hold training space for all learners.\nUnderstand the logistics of planning and executing a training.\n\nThe Teacher Training program will prepare participants to offer trainings wherever they are drawn. \n* Participants also receive complimentary CUC Connect membership for the duration of the program\, which includes access to monthly live webinars\, webinar library\, and featured recordings from past programs. \nProgram Schedule\nThe Teacher Training cohort will meet monthly from February though November 2024. Participants will be expected to attend all sessions.  In addition\, there will be assignments for additional work between meetings\, peer conversations\, and monthly optional small group meetings with the instructors. \nThe schedule will be: \nOnline\nFriday        2/23/24      9:00 am – 1:00 pm    Zoom \nFriday        3/22/24      9:00 am – 1:00 pm    Zoom \nFriday        5/17/24      9:00 am – 1:00 pm    Zoom \nFriday        6/14/24      9:00 am – 1:00 pm    Zoom \nFriday        7/19/24      9:00 am – 1:00 pm    Zoom \nFriday        8/16/24      9:00 am – 1:00 pm    Zoom \nFriday        9/27/24      9:00 am – 1:00 pm    Zoom \nFriday        10/18/24    9:00 am – 1:00 pm    Zoom \nIn Person\nApril 18 (Thursday) at 3 pm to April 21 (Sunday) at 3 pm • Ralston White Retreat in Mill Valley\, CA \nNovember 14 (Thursday) at 3 pm to November 17 (Sunday) at 3 pm  Ralston White Retreat in Mill Valley\, CA \nProgram Costs\nThe training fee is $4\,000 per participant\, with an additional anticipated combined cost of $1\,250 for the two in-person\, multi-day sessions for lodging and meals. Please note that a $1000 discount is available for individuals and nonprofit organizations. \nOur training fees are based on the costs to CUC for offering this program\, and we don’t want the cost to be a barrier to potential participants. We will be working diligently to pool and distribute resources in a way that makes access available to all who can benefit from this vital program. \nIf this program will be valuable to you and the work you do in your community\, but the price is a concern\, indicate that when you apply. CUC is also committed to being creative about making payments\, including in installments. \nLikewise\, if you can attend and contribute more than the cost\, please let us know.  We also encourage all those who connect with the understanding-based model to help fund the teacher training. Our prior experience has been that the broader CUC community benefits from investing in the next generation of trainers and we welcome your support. \n\n\nApplication process\nRegistration is now closed. Please email james@understandinginconflict.org to inquire about the waitlist. Thank you for your interest! \n\n\n\n\n\n\n\nFacilitators\n\n\n\n\n\n\n\n\n\n\n\nGary J. Friedman has been practicing law as a mediator with Mediation Law Offices in Mill Valley\, California since 1976\, integrating mediative principles into the practice of law and the resolution of legal disputes. Co-founder of the Center for Understanding in Conflict (formerly the Center for Mediation in Law)\, he has been teaching mediation since 1980. Prior to his work as a mediator\, he practiced law as a trial lawyer with Friedman and Friedman in Bridgeport\, Connecticut. After several years as an advocate\, he sought a new approach to resolving disputes through increasing the participation of the parties in the resolution of their differences. At that time\, he and his colleague\, Jack Himmelstein\, began to develop the Understanding-based model that is now practiced extensively in the United States and Europe. \n  \n\n\n\n\n\n\n\n\n\n\n\n\n\nCatherine Conner has been a mediation and collaborative practice trainer since 2004. She is a frequent presenter at collaborative conferences and family law workshops. She authored Collaborative Practice Materials with Steven Neustadter and Margaret Anderson. Catherine Conner’s private practice focuses on family law alternate dispute resolution\, including mediation\, collaborative practice\, and private judging. She graduated from the UC Berkeley School of Law\, Boalt Hall in 1982 and is a founding partner of Conner\, Lawrence\, Rodney\, Olhiser & Barrett\, LLP. In 1992\, Catherine became a Certified Family Law Specialist.  She has been honored as the recipient of the Rex Sater Award for Excellence in Family Law\, the Eureka award by Collaborative Practice California and was the 2018 honoree for Careers of Distinction.  She was on the Board of Directors of the International Academy of Collaborative Professionals from 2007-2014 and served as the President in 2013.
URL:https://understandinginconflict.org/event/teacher-training-program-2024-hybrid/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2023/09/Event-Card-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240120T090000
DTEND;TZID=America/Los_Angeles:20240608T120000
DTSTAMP:20260419T043900
CREATED:20230926T134601Z
LAST-MODIFIED:20240110T193322Z
UID:14959-1705741200-1717848000@understandinginconflict.org
SUMMARY:Self-Reflection for Conflict Professionals Intensive (SCPI) 2024
DESCRIPTION:CUC invites you to join our first online introductory cohort of SCPI\, where conflict resolution professionals commit to exploring together practices of self-reflection that are constructive for ourselves and productive for our clients.\nTogether we will:\n\nLearn about compassionately connecting with and understanding\, in the context of our various histories\, positions\, and intersections\,  our deeper impulses fueling our commitment to working with people in conflict.\nRecognize barriers to self-understanding and constructive presence\, such as general reactivity\, judgment\, insecurity\, anger\, or the desire for control.\nWork with those barriers in ways that bring us closer to ourselves and our clients.\nExplore SCPI concepts and skills through the specific experiences of cohort participants.\nDiscuss how to integrate inner experience and external action.\n\n\n\n\n\n\nParticipants will practice various self-reflection methods during six group online sessions over six months (approximately 1 three hour group session monthly) and in-between sessions individually (daily) and 1-1 peer meetings (weekly).\n\n\nThis program is for anyone whose work includes helping people navigate conflicts\, including mediators in various community and professional contexts\, human resource managers\, team leaders\, volunteer coordinators\, ombudspersons\, lawyers\, mental health and financial and fiduciary professionals\, and other similar professionals. Participants can be previously trained in or identified with the CUC understanding-based model\, but it is not a requirement.\n\nWhile we wish that everyone who wishes to attend could\, there will be a limited number of participants to ensure everyone has an impactful and productive experience and maintain strong connections between group members.\n\n\nDATES AND TIMES FOR ONLINE GROUP SESSIONS VIA ZOOM\n9:00 AM – 12:00 PM PST on the following dates in 2024: \nJanuary 20th\nFebruary 10th\nMarch 8th**\nApril 26th**\nMay 11th\nJune 8th\nAll dates are Saturdays except those marked**\, which are Fridays.\nCOST\nThe cost will be $750 per participant for the 6-month program.\n\nParticipants will also need to access for themselves:\n\nA copy of Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients\, by Gary Friedman. Paper copies are available for purchase through online stores for approximately $35 – 55.\nTheir own self-selected or crafted paper journal for use throughout the program.\n\n\n\n\n\nREGISTRATION\nRegistration is now closed. Please email james@understandinginconflict.org to inquire about the waitlist. Thank you for your interest!\n\n\n  \nFACILITATORS\n\n\n\n\n\n\n\n\n\n\nHeba Nimr has worked in various capacities for more than 30 years with families and organizations challenging systemic barriers to equity\, as well as navigating interpersonal conflicts and abuse. Heba brings and builds on those experiences in her current practice\, based in Oakland for ten years and counting\, as a lawyer and mediator focused primarily in the areas of family law\, and life\, legacy and death planning.  She has particular strength and interest in conflict resolution in multicultural and multilingual settings. \n  \n\n\n\n\n\n\n\n\n\n\n\nGary J. Friedman has been practicing law as a mediator with Mediation Law Offices in Mill Valley\, California since 1976\, integrating mediative principles into the practice of law and the resolution of legal disputes. Co-founder of the Center for Understanding in Conflict (formerly the Center for Mediation in Law)\, he has been teaching mediation since 1980. Prior to his work as a mediator\, he practiced law as a trial lawyer with Friedman and Friedman in Bridgeport\, Connecticut. After several years as an advocate\, he sought a new approach to resolving disputes through increasing the participation of the parties in the resolution of their differences. At that time\, he and his colleague\, Jack Himmelstein\, began to develop the Understanding-based model that is now practiced extensively in the United States and Europe. \n  \n\n\n\n\n\n\n\n\n\n\n\nNorman Fischer is a poet\, author\, Zen Buddhist priest and former abbot of the San Francisco Zen Center. As founder of the Everyday Zen Foundation (www.everydayzen.org)\, his work with meditation practice has taken him into many corners of contemporary American life including the arts\, education\, hospice training\, education\, and lawyering as a spiritual path. Recently\, he began offering meditation training to engineers at Google. Norman has worked with the Center for Understanding in Conflict on inquiries that focus on bringing the calmness and insight of meditation practice directly into conflict situations. Norman has written 29 books. His latest books are Untitled Series: Life As It is and The World Could Be Otherwise: Imagination and the Bodhisattva Path. \n  \n\n\n\n\n\n\n\n\n\n\n\nHansa Patel is an attorney\, mediator\, and teacher.  As an attorney\, Hansa zealously advocated for abused and neglected children or defended their parents’ rights in the San Francisco juvenile dependency court for fourteen years.  Hansa is passionate about serving the underprivileged community.  Feeling depleted by the court system\, Hansa explored new ways to empower her clients to resolve conflict.  Mediation empowers Hansa’s clients to choose how they want to engage with conflict\, co-create resolutions\, and even transform a relationship.  In the USA\, Canada\, and Africa\, Hansa teaches mediation\, including integrating mindfulness skills into conflict resolution.  Hansa wants her clients to have the same tools she cultivates in her children:  a mindful approach to resolving challenges in life. \n  \n\n\n\n\n\n\n\n\n\n\n\n\n\nJennifer Sullivan is a mediator\, facilitator\, and litigator who brings the power of understanding to her work. Jennifer’s background as a commercial litigator informs her focus on mediating civil and business disputes. She presents and teaches regularly on mediation techniques\, is a member of the ADR Section of the Colorado Bar Association; a co-owner of a litigation\, mediation\, and corporate boutique law firm; and is the Senior Assistant Dean for Administration and Program Development at the University of Colorado Law School. She is a strong believer in second chances and is involved in a Boulder non-profit that supports formerly incarcerated individuals who are re-entering society.
URL:https://understandinginconflict.org/event/14959/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2023/09/Web-Banner-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20230824T120000
DTEND;TZID=America/Los_Angeles:20230824T130000
DTSTAMP:20260419T043900
CREATED:20230518T190813Z
LAST-MODIFIED:20230817T164709Z
UID:14544-1692878400-1692882000@understandinginconflict.org
SUMMARY:Conflict Resolution Through Workplace Mediation
DESCRIPTION:Explore the transformative impact of integrating conflict resolution and mediation practices within your organization while fostering a culture of open communication\, looping\, and collaborative problem-solving to enhance employee morale\, increase productivity\, and create a harmonious work environment. \nJoin Catherine Conner\, Pat Lau\, and guests from Intel\, August 24\, 2023 and learn practical strategies that empower teams to address conflicts constructively\, resulting in improved teamwork\, reduced stress\, and enhanced organizational effectiveness. \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/conflict-resolution-through-workplace-mediation/
LOCATION:ONLINE
CATEGORIES:Webinars,Workplace Mediation
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20230223T080000
DTEND;TZID=America/Los_Angeles:20230303T163000
DTSTAMP:20260419T043900
CREATED:20221206T214625Z
LAST-MODIFIED:20230811T215156Z
UID:14064-1677139200-1677861000@understandinginconflict.org
SUMMARY:Workplace Mediation: 40-Hour Conflict Resolution and Mediation Training
DESCRIPTION:To register\, scroll to the bottom of this page.\nFeb 23 & 24 and March 1 thru 3\, 2023\n8:00 AM – 4:30 PM PST\nONLINE\nAll sessions include breaks throughout the day\nDo you facilitate important conversations between clients\, employees\, team members\, volunteers or other people? \nDo you want to manage conflict conversations productively? \nAre you responsible for creating or managing workplace mediation teams and practice at a corporation\, business\, or nonprofit organization? \nIn this gold standard conflict resolution training session focused on the workplace\, participants learn how to support parties working through conflict or engaging in other important conversations in a different way. Our Understanding-Based model focuses on guiding parties to make knowing and informed choices together in a respectful manner.  Highlights of our basic training\, Workplace Mediation\, include: \n\nPositive neutrality –supporting all parties without taking sides\nThe Loop of Understanding – enhancing understanding and empathy\nGround of Understanding – helping people in conflict reach the heart of the dispute to move towards resolution\nCreative Options — innovating to meet differing needs and interests\nA Foundation for the Future — building the groundwork for the parties to make effective and lasting decisions together now and in the future\n\n  \n \n  \nWho Will Benefit From This Training?\nOur participants include human resources professionals\, ombuds-people\, mediators\, business consultants\, executive coaches\, managers and supervisors\, non-profit personnel\, and other people whose work will be enhanced by increased skills in conflict resolution. Participants report it is one of the top mediation programs they have taken. \nPrevious participants include employees from the following organizations and others: Intel\, Roche\, SAP\, San Francisco Zen Center and Kaiser Permanente. \n \nWhat is the Format of the Training?\nThis interactive online training features briefings on the core skills of the Understanding Based Approach\, followed by lively demonstrations and role-plays\, all of which immerse participants in the learning. Realistic simulations\, in which participants work through mediations from beginning to end\, with coaching from our teachers\, offer participants the chance to hone their skills and experience the emotional challenges faced by parties in dispute. Participants describe these different modes of learning and their interplay as enjoyable as they are engaging and rewarding. \n \nWho are the Trainers?\nCatherine Conner has been a mediation and collaborative practice trainer since 2004. She is a frequent presenter at collaborative conferences and family law workshops. She authored Collaborative Practice Materials with Steven Neustadter and Margaret Anderson. Catherine Conner’s private practice focuses on family law alternate dispute resolution\, including mediation\, collaborative practice\, and private judging. She graduated from the UC Berkeley School of Law\, Boalt Hall in 1982 and is a founding partner of Conner\, Lawrence\, Rodney\, Olhiser & Barrett\, LLP. In 1992\, Catherine became a Certified Family Law Specialist.  She has been honored as the recipient of the Rex Sater Award for Excellence in Family Law\, the Eureka award by Collaborative Practice California and was the 2018 honoree for Careers of Distinction.  She was on the Board of Directors of the International Academy of Collaborative Professionals from 2007-2014 and served as the President in 2013. \n  \nPat Lau has been a workplace mediator at Intel Corporation since 2010. After his first conflict management class many years ago\, Pat became fascinated with alternative ways to address and resolve workplace conflict\, especially after discovering the understanding-based model. Ten years ago\, he co-founded – and continues to lead – Intel’s Collaborative Mediation Program\, an in-house workplace mediation program to help resolve challenging conflicts between co-workers\, peer managers\, team members\, supervisors\, and subordinates. Pat has presented at numerous national conferences\, published in the Corporate Mediation Journal\, regularly volunteers as a mediator for small claims cases in the Portland Multnomah County Court system\, and is also Past Chair of the Oregon Mediation Association Workplace Special Interest Group. Pat’s previous career was in engineering\, and he holds undergraduate and graduate degrees in engineering from Stanford and Southern Methodist University. \n  \nGary J. Friedman has been practicing law as a mediator with Mediation Law Offices in Mill Valley\, California since 1976\, integrating mediative principles into the practice of law and the resolution of legal disputes. Co-founder of the Center for Understanding in Conflict (formerly the Center for Mediation in Law)\, he has been teaching mediation since 1980. Prior to his work as a mediator\, he practiced law as a trial lawyer with Friedman and Friedman in Bridgeport\, Connecticut. After several years as an advocate\, he sought a new approach to resolving disputes through increasing the participation of the parties in the resolution of their differences. At that time\, he and his colleague\, Jack Himmelstein\, began to develop the Understanding-based model that is now practiced extensively in the United States and Europe. As one of the first lawyer mediators and a primary force in the current mediation movement\, he has used this model to complete over one thousand mediations in the last two decades He has mediated numerous two-party and multi-party disputes in the commercial and non-profit realms\, in the area of intellectual property\, real estate\, corporate\, personnel\, partnership formations and dissolutions\, and family law. \n  \n  \nWhat are the Logistics – When\, Where\, Cost?\nThe training session will be conducted through Zoom. After registration\, you will receive a separate e-mail with Zoom connection details. \nParticipants are encouraged to log on around 7:50 AM PST / 10:50 AM EST to troubleshoot any technical issues and help ensure the programs can start on time everyday. \nEach session will begin at 8:00 AM PST / 11:00 AM EST\, with several breaks during the day to allow for a rest from being online and for meals. The sessions end each day at 4:30 PM PST / 7:30 PM EST. \nCost\nThe program training fee is $1\,350. \nA 5-10% discount is available for our CUC Connect members. Click here for more information. \nCancellation Policy\nPlease note our cancellation policy: If you cancel 4 weeks or more prior to the program\, we return your deposit minus a $250.00 administration fee. Between 4 and 2 weeks prior to the program\, we retain 50% of the total cost of the program unless we are able to find a replacement for your seat\, in which case we will refund the fee minus the $250.00 administration fee. There are no refunds for cancellations less than two weeks prior to the program unless we can find a replacement. \nIs there Continuing Education Credit?\nFor those in the legal profession in attendance\, this program is eligible for CLE credit in New York and California. \nCalifornia  \nThe Center for Understanding in Conflict is an accredited provider of California Continuing Legal Education by the State Bar of California.  This Conflict Resolution and Mediation Training —appropriate for both newly admitted and experienced attorneys — will qualify for 32 participatory and 8 self study CA MCLE credit hours. \nNew York \nIn New York\, this Conflict Resolution and Mediation Training will fulfill 40 NY MCLE credit hours (6.5 Ethics credits; 19.5 Professional Practice credits; and 14 Skills credits).  For continuing legal education purposes\, the Conflict Resolution and Mediation Training is appropriate for both newly admitted and experienced attorneys. \nThe Center’s in-person and online training has been approved under Part 146 by the New York State Unified Court System’s Office of ADR Programs. (Please note that final placement on any court roster is at the discretion of the local Administrative Judge and participation in a course that is either approved or pending approval does not guarantee placement on a local court roster.) \n  \n  \nFor additional information\, please email us at admin@understandinginconflict.org or call us at (844) 242-3428. \n			\n			\n				\n				\n				\n				\n			\n				\n				\n				\n				\n				\n				\n				\n				\n				\n				\n				*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/workplace-mediation-40-hour-conflict-resolution-and-mediation-training/
LOCATION:ONLINE
CATEGORIES:Basic mediation,Live Training,Online Training,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2022/12/Event-Card-6.png
END:VEVENT
END:VCALENDAR