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October 2016

Inside Out: Self Reflection for Conflict Professionals (Webinar)

October 13, 2016 @ 11:00 am - 12:00 pm
ONLINE
Free

Gary Friedman and Norman Fischer talk in this live webinar about how conflict professionals can use self reflection to help their clients.

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January 2017

Taking the Plunge – How to Bring the Understanding Based Model into Your Work (Webinar)

January 12, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

In this one hour live webinar, Catherine Conner will talk about how to use the Understanding Based model in different ways when working with people in conflict and how to build a professional practice that reflects your aspirations.

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February 2017

What to Do When You Are Stuck (Webinar)

February 9, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

In this one hour webinar, Katherine Miller talks about some things to do to avoid getting so stuck it feels unmovable and what to do if you get there.

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March 2017

CUC Connect Premium and VIP Members Only Open Forum

March 14, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect  Premium and VIP Members, but registration is required.

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April 2017

4 Things to Do When Emotions Flare (Webinar)

April 20, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

This one-hour long webinar will offer tips and tools to help you maneuver through conflict situations when emotions are high.

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May 2017

Developing and Framing Interests (Webinar)

May 18, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

For decades we have known that interest-based negotiation is more effective and efficient than competitive negotiation. The challenge is in eliciting what is most important to parties and then anchoring the discussion around those interests. In this one hour webinar, Katherine Miller discusses how to use interests to create a ground of understanding that can truly support the end game.

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June 2017

CUC Connect Premium Member Only Open Forum

June 6, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Premium Member Only webinar session is the opportunity for CUC Connect Premium members ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium Members, but registration is required.

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July 2017

Why Bringing People Together in Conflict Works (Recorded Webinar)

July 19, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

In this encore presentation of the August 23, 2016 webinar on Why Bringing People Together in Conflict Works, Gary Friedman and Katherine Miller talk about why the understanding model of mediation with no-caucus works so well to help people go through conflict rather than simply communicate through intermediaries to get them to an agreement.

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August 2017

3 Mistakes Lawyers Make that Keep Them and Their Clients in Conflict (Recorded Webinar)

August 17, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

In this one hour webinar, Katherine Miller discusses what might you be missing and what can you do differently that will enable you to help your clients solve their problems and bring you greater job satisfaction.

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October 2017

Positive Neutrality (Webinar)

October 18, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, Gary Friedman and Catherine Conner will discuss positive neutrality, moving towards each party to strengthen the mediator's connection to and understanding of each party.

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November 2017

Brainstorming and Evaluating Options (Webinar)

November 16, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

In this one hour webinar, Katherine Miller discusses techniques for brainstorming and then evaluating options that keep parties working together toward a resolution that truly works for all.

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December 2017

CUC Connect Premium Member Only Open Forum

December 11, 2017 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Premium Member Only webinar session is the opportunity for CUC Connect Premium members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium Members, but registration is required.

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January 2018

The 6 Underlying Concepts

January 23, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

Catherine Conner and Katherine Miller discuss the 6 Underlying Concepts of the Understanding-Based model in this webinar.

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February 2018

Judgments and Curiosity

February 21, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

Gary Friedman and Catherine Conner discuss judgments and turning them into curiousity to help advance the conflict resolution process.

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March 2018

CUC Connect Premium and VIP Member Only Open Forum

March 20, 2018 @ 11:00 am - 12:00 pm
ONLINE

This CUC Connect Premium and VIP Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members, but registration is recommended to receive email reminders. What: Member Only Open Forum Date:  Tuesday March 20, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP members…

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April 2018

Why Bring in the Law and How

April 26, 2018 @ 11:00 am - 12:00 pm
ONLINE
$47

In this webinar, Katherine Miller will discuss why and how to bring law into the room.

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May 2018

Conflict through Race and Culture Lenses

May 17, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, we focus on race and culture in conflict.

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June 2018

CUC Connect Premium and VIP Member Only Open Forum

June 13, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Premium and VIP Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members, but registration is recommended to receive email reminders. What: Member Only Open Forum Date: June 13, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP members only.…

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July 2018

Working in the Same Room and Dealing with a Request for Caucus

July 17, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, we discuss working in the same room and how to deal with requests for private meetings.

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August 2018

Gender and Conflict

August 23, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, Catherine Conner and Gary Friedman discuss the role of the conflict professional in bringing awareness to the effect of gender and addressing dynamics that are related to the gender of the people in the room.

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September 2018

CUC Connect Premium and VIP Member Only Open Forum

September 19, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

This CUC Connect Premium and VIP Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members, but registration is recommended to receive email reminders. What: Member Only Open Forum Date:  September 19, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP members only.…

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October 2018

The End Game – How to Move To An Agreement

October 16, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, Gary Friedman and Katherine Miller discuss the process of moving to an agreement, including looking at the readiness of the parties, how to create and work with packages, and the dynamics that can flare up.

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November 2018

Conflict Styles and Patterns

November 14, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

In this webinar, Gary Friedman and Katherine Miller will describe the types of patterns that are commonly found in conflict and how to work with the patterns to help people approach their conflict in a new way.

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December 2018

CUC Connect Premium and VIP Member Only Open Forum

December 13, 2018 @ 11:00 am - 12:00 pm
ONLINE
Free

 This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members, but registration is recommended to receive email reminders. What: Member Only Open Forum Date: Thursday December 13, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP…

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January 2019

The Business Side of Mediation (Webinar)

January 17, 2019 @ 11:00 am - 12:00 pm
Free

You have taken a mediation training and want to add mediation to your existing practice or want to start a new mediation practice, but what about the business side of mediation?  In this webinar, Catherine Conner will discuss the following and more: How to create an engaging first impression Staffing (or not) An inviting physical environment Your website, networking and other marketing Payment arrangements and agreements Working solo or in a group Email us at catherineconner@understandinginconflict.org with specific questions or…

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February 2019

Nine Practices to Change Your Awareness and Presence (Webinar)

February 13, 2019 @ 11:00 am - 12:00 pm
Free

One of the challenging but critical skills of a conflict professional is the ability to be fully present and aware in the midst of conflict.  Do you find yourself distracted by judgments, drawn to push parties to what seems to be the best solution, or reacting when triggered by someone’s behavior?  In this webinar, Gary Friedman and Catherine Conner will discuss the 9 practices we teach in our Self Reflection for Conflict Professionals Intensive (SCPI) program that will help you…

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March 2019

CUC Connect Premium and VIP Members Only Open Forum

March 12, 2019 @ 11:00 am - 12:00 pm
Free

 This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members. What: Member Only Open Forum Date: Tuesday March 12, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP members only. To become a CUC Connect Premium…

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April 2019

Ground Rules: How to Reach Agreements on Process (Webinar)

April 17, 2019 @ 11:00 am - 12:00 pm
Free

One of the initial tasks in starting a mediation or other conflict engagement process is to determine how the conflict professional(s) and parties are going to work together.  Some conflict professionals have their standard set of ground rules and procedures that are presented to the parties for them to follow.  Our approach is to reach agreements that are discussed, negotiated if needed, and agreed upon by all participants.  In this webinar, Gary Friedman and Katherine Miller will discuss how to…

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May 2019

Culture and Conflict Engagement (Webinar)

May 16, 2019 @ 11:00 am - 12:00 pm
ONLINE
$27

Natalia Lopez-Whitaker, Lacey Wilson and Catherine Conner discuss the impact of culture on conflict engagement.

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June 2019

CUC Connect Premium and VIP Members Only Open Forum

June 12, 2019 @ 11:00 am - 12:00 pm
Free

 This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors.  Free for CUC Connect Premium and VIP Members. What: Member Only Open Forum Date: Wednesday June 12, 2018 When: 11 am Pacific, 12 noon Mountain, 1 pm Central, 2 pm Eastern This event is for CUC Connect Premium and VIP members only. To become a CUC Connect Premium…

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July 2019

Going Down the Why Trail (Webinar)

July 23, 2019 @ 11:00 am - 12:00 pm
$47

Parties in a conflict are often focused on their positions – what they think should be the solution. Our hope is that by understanding what is beneath their positions, we will be able to help them reach an agreement. In this webinar, Katherine Miller and Gary Friedman will discuss how to work with parties to discover and surface what is important to each of them – why they are taking their positions.

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August 2019

When Lawyers Are in the Room (Webinar)

August 15, 2019 @ 11:00 am - 12:00 pm
$47

When parties in a legal dispute decide to use an alternative dispute resolution process, the question of role of the law and lawyers arises. The lawyers may be in the background as consulting lawyers or may be active participants. In this webinar, Gary Friedman and Catherine Conner will discuss what happens when the lawyers are active participants and present at meetings. Topics include reaching agreements about the role of the lawyers and how the law is presented.

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September 2019

CUC Connect Premium and VIP Members Only Open Forum (Webinar)

September 18, 2019 @ 11:00 am - 12:00 pm

This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors. Free for CUC Connect Premium and VIP Members.

Find out more »

October 2019

Preparing Parties for Mediation (Webinar)

October 10, 2019 @ 11:00 am - 12:00 pm
ONLINE
$47

Many mediation parties have never been in mediation and are anxious about what to expect. Others may have attended a mediation that is quite different from your approach. In this webinar, Catherine Conner and Katherine Miller will discuss best practices for mediators and lawyers to prepare parties for mediation.

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November 2019

Risky Moves: What to Do When You Don’t Know What to Do (Webinar)

November 19, 2019 @ 11:00 am - 12:00 pm
ONLINE
$47

Tension is high in the room, emotions are flaring, and you feel desperate. You have tried your usual approach and tools but nothing has shifted. In this webinar, Gary Friedman and Katherine Miller will discuss what you can do when you are stuck.

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December 2019

CUC Connect Premium and VIP Members Only Open Forum

December 11, 2019 @ 11:00 am - 12:00 pm
ONLINE

This CUC Connect Premium and VIP Member Only webinar session is the opportunity for CUC Connect Premium and VIP members to ask questions, share quandaries and get personal support from CUC instructors. Free for CUC Connect Premium and VIP Members.

Find out more »

January 2020

Mediator Advice: Is It Ever Appropriate? (Webinar)

January 23 @ 11:00 am - 12:00 pm
$47

Gary Friedman and Catherine Conner will investigate the question of whether mediators should ever give advice and if so, under what conditions.

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February 2020

Structuring the Process: Why it’s Important and How to Do it Effectively (Webinar)

February 19 @ 11:00 am - 12:00 pm
ONLINE
$47

Structuring the process is how we propose starting almost all elements of the Understanding-Based mediation process.

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