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DTSTART;TZID=America/Los_Angeles:20260626T090000
DTEND;TZID=America/Los_Angeles:20260626T100000
DTSTAMP:20260705T085308
CREATED:20260605T200112Z
LAST-MODIFIED:20260618T173050Z
UID:63112-1782464400-1782468000@understandinginconflict.org
SUMMARY:When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict
DESCRIPTION:All conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss\, a family pattern\, or a deeply held value\, these moments test our ability to stay grounded and genuinely present. \nIn this webinar\, Misha Safran and Cassandra Waterman explore what happens internally when conflict activates emotions from our own experience. They will offer practical tools for recognizing\, managing\, and working skillfully with reactivity so it informs rather than hijacks your practice. \nPart 1 of The Conflict Professional’s Inner Compass webinar series \n*Financial support and group discounts may be available for training fees. Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \n\n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/when-it-hits-home-maintaining-presence-and-managing-reactivity-in-conflict/
LOCATION:ONLINE
CATEGORIES:Online Training,Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2026/06/Event-Card-17.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260512T120000
DTEND;TZID=America/Los_Angeles:20260512T130000
DTSTAMP:20260705T085308
CREATED:20260423T183636Z
LAST-MODIFIED:20260424T153310Z
UID:63028-1778587200-1778590800@understandinginconflict.org
SUMMARY:Beyond the Argument: Three Levels to Unlock Real Resolution (CA CLE Eligible)
DESCRIPTION:Most conflicts get stuck at the surface — two sides\, two positions\, and a standoff. But beneath every dispute lies something deeper: the needs\, values\, and meaning that actually drive people’s behavior. In this webinar\, you’ll learn a powerful three-level framework — positions\, interests\, and meaning — that conflict professionals use to move parties from entrenched “what” arguments to the deeper “why” that makes genuine resolution possible. \nThrough a short presentation and live role-play demonstration with Catherine Conner and Michelle Exline Minovi\, you’ll see how to gently guide someone down the “why trail” and experience firsthand how that shift opens up options that compromise alone never could. Whether you’re a mediator\, HR professional\, manager\, or anyone who navigates difficult conversations\, this session will expand both your understanding and your toolkit. \nThe Center for Understanding in Conflict is an accredited provider of California Continuing Legal Education by the State Bar of California.  This webinar– appropriate for both newly admitted and experienced attorneys – will qualify for 1 MCLE credit hour.
URL:https://understandinginconflict.org/event/beyond-the-argument-three-levels-to-unlock-real-resolution/
LOCATION:ONLINE
CATEGORIES:Webinars,West Coast Events
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2026/04/Event-Card-9.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260330T090000
DTEND;TZID=America/Los_Angeles:20260330T100000
DTSTAMP:20260705T085308
CREATED:20260305T200544Z
LAST-MODIFIED:20260305T201028Z
UID:62956-1774861200-1774864800@understandinginconflict.org
SUMMARY:5 Things I Did to Build My Practice and 5 Things I Wish I Had Done
DESCRIPTION:Solopreneurs building an Understanding-Based conflict resolution practice need more than just skill in supporting clients – it takes strategy\, patience\, and a willingness to try\, fail\, and repeat! Join Caitlin Meredith and Melanie Rowen\, two experienced Understanding-Based practitioners who are also professional/business development coaches\, for an honest\, practical conversation about what it takes to build a business from the ground up or transition from another kind of practice. \nWhat We’ll Cover \n\nThe early moves that made the biggest difference – and why\nCommon mistakes and what we’d do differently today\nFinding your niche and articulating your value to clients\nBuilding referral networks and establishing credibility\nThe business fundamentals mediators often overlook\nStaying motivated through the slow-build phase\n\nParticipants will have space to share their own experiences\, ask questions\, and learn from each other. \n\nTrainers\n\n\nMelanie Rowen is a mediator and conflict coach who believes in the power of understanding-based conflict resolution to transform our world. She frequently trains individuals and groups on conflict resolution skills with the Center for Understanding in Conflict and in other settings. \nMelanie has worked in professional development for many years\, including previously as the Associate Director for Public Interest & Public Sector Programs at Berkeley Law and in attorney development at Latham & Watkins LLP. In her law practice career\, Melanie litigated civil rights cases\, including marriage equality\, employment discrimination\, issues involving transgender and gender non-conforming youth and their families and issues facing LGBTQI elders\, at the National Center for LGBTQ Rights. Melanie’s mediation\, coaching and training practice focuses on improving dynamics where ongoing relationships are essential\, including workplace teams\, family and community organizational settings. \n\n\nCaitlin Meredith\, MPH\, MA\, is a mediator\, coach and conflict skills trainer who works with individuals\, organizations and families navigating transitions and conflict. Her curiosity about conflict led to 13 years with Doctors Without Borders in war zones in sub-Saharan Africa\, and then to consulting in the criminal justice system.\n\nAfter working in the aftermath of big conflicts\, she decided to learn more about preventing and working through disagreements through courageous conversations. This curiosity led her to the Center for Understanding in Conflict. In addition to her private practice\, Caitlin volunteers her time as a mediator for community and court-based mediation programs in Colorado and California. She also teaches Core Mediation and Negotiation classes at the Monterey College of Law and co-hosts a podcast about women’s financial literacy. In all of her endeavors\, Caitlin finds honest\, clear and vulnerable communication to be the key ingredient for creating meaningful connections in our lives. Also\, humor.
URL:https://understandinginconflict.org/event/5-things-i-did-to-build-my-practice-and-5-things-i-wish-i-had-done/
LOCATION:ONLINE
CATEGORIES:Live Training,Online Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2026/03/Event-Card-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260226T120000
DTEND;TZID=America/Los_Angeles:20260226T130000
DTSTAMP:20260705T085308
CREATED:20260213T160322Z
LAST-MODIFIED:20260213T163919Z
UID:62911-1772107200-1772110800@understandinginconflict.org
SUMMARY:Deepening Connection in Conflict Work: Noticing and Unpacking Implicit Bias (CA CLE Eligible)
DESCRIPTION:In conflict work\, our intention is to foster understanding and build connections to the parties we are trying to support. Yet implicit biases–influenced by culture\, life experiences\, identity\, and systems of power — can quietly shape how we listen\, understand\, and support people in conflict. \nAs conflict professionals we are in positions of power\, and with power comes great responsibility. Within our work\, the parties rely on us to support them during some of the most vulnerable and challenging moments of their lives. By examining how bias shows up in our practice\, we can reduce harm and create the psychological safety necessary for mutual trust\, understanding\, and deepening authentic connections. \nThrough reflective and experiential exercises\, we will explore how microaggressions and implicit bias emerge within our conflict work. We will examine the messages we have internalized\, consider how they have shaped us and offer concrete strategies for addressing bias when it arises. \nFacilitators \nHansa Patel is an attorney\, mediator\, and teacher.  As an attorney\, Hansa zealously advocated for abused and neglected children or defended their parents’ rights in the San Francisco juvenile dependency court for fourteen years.  Hansa is passionate about serving the underprivileged community.  Feeling depleted by the court system\, Hansa explored new ways to empower her clients to resolve conflict.  Mediation empowers Hansa’s clients to choose how they want to engage with conflict\, co-create resolutions\, and even transform a relationship.  In the USA\, Canada\, and Africa\, Hansa teaches mediation\, including integrating mindfulness skills into conflict resolution.  Hansa wants her clients to have the same tools she cultivates in her children:  a mindful approach to resolving challenges in life. \nMarta Elena Esquilin is a social justice educator\, higher education administrator\, conflict professional\, and organizational consultant. Her work spans across multiple sectors and environments including secondary schools\, non-profit organizations\, social service agencies\, corporate settings\, and higher education institutions around the United States. She received her Master’s Degree in 2003 from Teachers College\, Columbia University\, and in 2005\, under the leadership of Dr. Derald Wing Sue\, she was a co-author of the seminal article\, “Racial microaggressions in everyday life: Implications for clinical practice”.  (American Psychologist\, 62(4)\, 271-286.) \n*Legal Continuing Education:  The Center for Understanding in Conflict is an accredited provider of California Continuing Legal Education by the State Bar of California.  This webinar training is appropriate for both newly admitted and experienced attorneys and will qualify for MCLE (CA) for Recognition and Elimination of Bias 1.0 \nPlease note California MCLE credit is only available for the live webinar and not for recorded sessions. \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’ \n 
URL:https://understandinginconflict.org/event/deepening-connection-in-conflict-work-noticing-and-unpacking-implicit-bias-ca-cle-eligible/
LOCATION:ONLINE
CATEGORIES:CUC Connect Member Event,Online Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2026/02/Event-Card.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260122T120000
DTEND;TZID=America/Los_Angeles:20260122T130000
DTSTAMP:20260705T085308
CREATED:20251222T181057Z
LAST-MODIFIED:20251222T181224Z
UID:62753-1769083200-1769086800@understandinginconflict.org
SUMMARY:Beneath the Conflict:  Civility Through Understanding Tension\, Emotion\, and Bias (CA CLE Eligible)
DESCRIPTION:In recent years\, as public discourse has become increasingly harsh\, there have been increasing calls for civility in many spaces\, including the legal profession and conflict resolution. True civility in conflict resolution goes deeper than surface-level politeness. This webinar challenges conflict professionals to consider carefully what civility means by exploring how productive tension\, self-awareness\, and acknowledging emotion lead to deeper conversations and better outcomes. \nJoin Melanie Rowen and Catherine Conner as we examine: \n\nThe paradox of productive tension: Why allowing discomfort in the room can motivate parties toward genuine resolution rather than superficial agreement\nEmotional Regulation: Distinguishing between feelings and behaviors that advance resolution and those that reflect bias and drive incivility and harm\nJudgment awareness practice: How recognizing our own biases and judgments helps us understand parties and other professionals with greater clarity and respect\nWhat lies beneath: Discovering the real interests and concerns that drive conflict—and\, if not surfaced\, can create civility challenges\n\nThis program satisfies the 1 hour California State Bar civility credit requirement* and provides practical tools for any conflict professional to eliminate bias-driven incivility through deeper self-awareness and more authentic professional engagement. \n\n*Legal Continuing Education:  The Center for Understanding in Conflict is an accredited provider of California Continuing Legal Education by the State Bar of California.  This webinar training is appropriate for both newly admitted and experienced attorneys and will qualify for 1 participatory CA MCLE credit hour. \n\n  \n\nPlease note California MCLE credit is only available for the live webinar and not for recorded sessions. \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/beneath-the-conflict-civility-through-understanding-tension-emotion-and-bias/
LOCATION:ONLINE
CATEGORIES:Online Training,Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/12/Event-Card-47.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251215T120000
DTEND;TZID=America/Los_Angeles:20251215T130000
DTSTAMP:20260705T085308
CREATED:20251117T174205Z
LAST-MODIFIED:20251120T150843Z
UID:62655-1765800000-1765803600@understandinginconflict.org
SUMMARY:CUC Connect Online Mixer: Getting Started in 2026
DESCRIPTION:CUC Connect Member-Only | December SessionPresentation + Small Group Discussion \nJoin us for a dynamic and collaborative members-only gathering focused on launching your journey toward deeper mediation experience in the understanding-based approach. \nCatherine Conner\, Gary Friedman\, Joy Rosenthal\, Ivan Alter\, and Melanie Rowen will share practical strategies and personal insights on how to begin or deepen your path in mediation. We will explore how to: \n\nIdentify local opportunities to engage with conflict work\nReach out to potential referral sources and community partners\nBuild a simple\, values-aligned portfolio grounded in the understanding-based approach\n\nAfter the presentation\, we will move into small\, facilitated groups designed to foster peer connection\, collaborative learning\, and open sharing. You will have space to: \n\nShare what is happening in your community\nTrade tips\, experiences\, and contacts\nExplore ideas for next steps\, both individually and collectively\n\nWe will reconvene as a full group to surface key takeaways\, reflect on themes that emerge\, and begin visioning together for what is possible in 2026. A member-sourced resource list will be shared after the session to support your continued growth and collaboration. \nLet’s connect\, strategize\, and build momentum together! \nMembers will be sent a calendar invite and Zoom information directly. 
URL:https://understandinginconflict.org/event/cuc-connect-online-mixer-getting-started-in-2026/
LOCATION:ONLINE
CATEGORIES:CUC Connect Member Event,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/11/Event-Card-37.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251118T090000
DTEND;TZID=America/Los_Angeles:20251118T100000
DTSTAMP:20260705T085308
CREATED:20251007T223119Z
LAST-MODIFIED:20251010T235728Z
UID:62534-1763456400-1763460000@understandinginconflict.org
SUMMARY:Navigating the Gray Areas: Managing Conflicts of Interest in Conflict Resolution Practice
DESCRIPTION:Conflict professionals often find themselves in complex situations where personal relationships\, professional connections\, or prior involvements create potential conflicts of interest. \nHow do we recognize these ethical gray areas? \nWhen should we proceed with caution\, seek consultation\, or decline engagement altogether?  \nJoin experienced practitioners Caitlin Meredith and Marie MacNichol for an engaging exploration of the nuanced challenges conflict professionals face when managing conflicts of interest. This session will examine real-world scenarios including: \n\nPersonal relationships with parties or their representatives\nProfessional connections that may compromise neutrality\nPrior involvement in related matters or organizations\nFinancial interests that could influence judgment\nCommunity ties and overlapping social networks\nDual relationships and boundary management\n\nWe will explore frameworks for ethical decision-making\, learn strategies for transparent disclosure\, and consider when consultation with colleagues or professional bodies is essential. \nWhether you’re a mediator\, facilitator\, ombudsperson\, or other conflict resolution professional\, this session will strengthen your ability to navigate these challenging situations while maintaining professional integrity.
URL:https://understandinginconflict.org/event/navigating-the-gray-areas-managing-conflicts-of-interest-in-conflict-resolution-practice/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Online Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/10/Event-Card-31.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251014T120000
DTEND;TZID=America/Los_Angeles:20251014T130000
DTSTAMP:20260705T085308
CREATED:20250930T235807Z
LAST-MODIFIED:20251010T235547Z
UID:62515-1760443200-1760446800@understandinginconflict.org
SUMMARY:From Conflict to Collaboration: Workplace Mediation Lessons That Apply Everywhere
DESCRIPTION:Discover the nuanced skills that separate effective mediators from the rest\, using workplace conflicts as a lens to explore universal mediation principles. \nThis interactive webinar delves into challenging aspects of conflict resolution—including proven methods for restoring trust between parties\, techniques for engaging unmotivated or resistant participants\, and best practices for creating written agreements that actually stick. While focused on organizational settings\, these strategies are directly transferable to family mediation\, community disputes\, commercial conflicts\, and beyond. Whether you’re new to mediation or looking to refine your practice across multiple contexts\, you’ll leave with actionable strategies for transforming any type of conflict into opportunities for stronger relationships. \nPat Lau has been a workplace mediator at Intel Corporation from 2010 to 2024. After his first conflict management class many years ago\, Pat became fascinated with alternative ways to address and resolve workplace conflict\, especially after discovering the understanding-based model. In 2013\, he co-founded and for over ten years led Intel’s Collaborative Mediation Program. This in-house workplace mediation program helped resolve challenging conflicts among co-workers\, peer managers\, team members\, supervisors\, and subordinates. \nJulia Myers is a highly experienced Employee Relations professional with over 30 years in the field. For the past 12 years\, she has specialized as a workplace mediator\, dedicated to fostering positive resolutions in complex environments. Julia currently serves as a Principal People Relations Manager at Genentech\, a leading biotechnology company. Outside of her professional life\, Julia enjoys the beautiful surroundings of Tahoe\, where she lives\, and cherishes time with her two grown children and two grandchildren.
URL:https://understandinginconflict.org/event/from-conflict-to-collaboration-workplace-mediation-lessons-that-apply-everywhere/
LOCATION:ONLINE
CATEGORIES:Webinars,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/09/Event-Card-29.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250925T090000
DTEND;TZID=America/Los_Angeles:20250925T100000
DTSTAMP:20260705T085308
CREATED:20250828T202700Z
LAST-MODIFIED:20250828T204701Z
UID:62398-1758790800-1758794400@understandinginconflict.org
SUMMARY:Working with Lawyers in the Room: Part 2 (2025)
DESCRIPTION:Join Michelle Exline Minovi and Gary Friedman for Part 2 of Working with Lawyers in the Room.  In Part 1 we discussed how to establish agreements and expectations for lawyers’ participation that honor both legal advocacy and collaborative problem solving.  In Part 2\, we will explore how to actively engage the lawyers\, parties and mediator in understanding the law and its consequences.  Drawing from the Center for Understanding in Conflict’s model\, attendees will learn how to foster genuine dialogue and understanding within the complex attorney-client-mediator triangle. \nKey topics also include: \n\nRecognizing and working with the tension between positional advocacy and interest-based dialogue\nFacilitating communication that allows clients to be heard while respecting attorney-client relationships\nManaging moments when legal strategy conflicts with relational healing or creative problem-solving\n\nWhether you’re an experienced mediator seeking to refine your approach or new to mediations with participating lawyers\, this session will provide practical tools and insights for navigating these complex but rewarding mediations. Participants will leave with concrete strategies for fostering understanding even when the room includes zealous advocates. \nIf you did not attend Part 1\, click here for information about viewing it.
URL:https://understandinginconflict.org/event/working-with-lawyers-in-the-room-part-2-2025/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/08/Event-Card-25.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250819T110000
DTEND;TZID=America/Los_Angeles:20250819T120000
DTSTAMP:20260705T085308
CREATED:20250724T185025Z
LAST-MODIFIED:20250728T123644Z
UID:62202-1755601200-1755604800@understandinginconflict.org
SUMMARY:Working with Lawyers in the Room (2025)
DESCRIPTION:Join Katherine Miller and Michelle Exline Minovi for an essential exploration of mediation when attorneys are present alongside their clients. This engaging webinar addresses the unique dynamics\, challenges\, and opportunities that arise in lawyer-accompanied mediations.  \nDrawing from the Center for Understanding in Conflict’s model\, attendees will learn how to foster genuine dialogue and understanding even within the complex attorney-client-mediator triangle. Our approach can allay fears of some mediators that lawyers will wrest control over the process and turn a mediation into a confrontation. We’ll examine how to maintain focus on underlying needs and interests while respecting legal counsel’s protective role\, and explore techniques for creating space where all voices – clients and attorneys alike – can contribute meaningfully to resolution.  \nKey topics include: \n\nEstablishing ground rules and expectations that honor both legal advocacy and collaborative problem-solving\nRecognizing and working with the tension between positional advocacy and interest-based dialogue\nFacilitating communication that allows clients to be heard while respecting attorney-client relationships\nManaging moments when legal strategy conflicts with relational healing or creative problem-solving\n\nWhether you’re an experienced mediator seeking to refine your approach or new to mediations with participating lawyers\, this session will provide practical tools and insights for navigating these complex but rewarding mediations. Participants will leave with concrete strategies for fostering understanding even when the room includes zealous advocates.
URL:https://understandinginconflict.org/event/working-with-lawyers-in-the-room-2025/
LOCATION:Zoom webinar
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/07/Event-Card-14.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250731T120000
DTEND;TZID=America/Los_Angeles:20250731T133000
DTSTAMP:20260705T085308
CREATED:20250613T204255Z
LAST-MODIFIED:20250728T124043Z
UID:48162-1753963200-1753968600@understandinginconflict.org
SUMMARY:Free Virtual CUC Meet and Greet
DESCRIPTION:Are you interested in conflict resolution\, mediation\, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet\, a unique opportunity to engage with a community of like-minded individuals. This event\, held twice a year\, is a free\, 90-minute forum open to everyone\, providing a welcoming space to discuss any topic you wish to bring to the table. \nThe CUC Meet and Greet is facilitated by two experienced teachers passionate about the understanding-based conflict resolution model. One key benefit of attending this event is the opportunity to discuss any topic of interest or concern. The open format allows participants to steer the conversation in directions that are most relevant to them\, making each meet-and-greet a unique and dynamic experience. Whether you have questions about specific conflict scenarios\, want to discuss theoretical aspects of the understanding-based model\, or are curious about the Center’s programs and resources\, this is the perfect platform to voice your thoughts and gain valuable insights. \nBy interacting with the facilitators and other participants\, you can form connections leading to future collaborations\, mentorship opportunities\, or enriching discussions. The next Meet and Greet is just around the corner\, and we would love to see you there. Whether you want to deepen your knowledge\, share your experiences\, or listen and learn\, the CUC Meet and Greet offers a welcoming and stimulating environment. \nTogether\, we can continue to build a community that values understanding and collaboration in resolving conflicts. We look forward to seeing you at the CUC Meet and Greet! \nREGISTRATION LINK: https://zoom.us/meeting/register/QqlfWUHFTFCVQIv42Gxnig
URL:https://understandinginconflict.org/event/free-virtual-cuc-meet-and-greet/
LOCATION:ONLINE
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/06/Event-Card-15.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250724T120000
DTEND;TZID=America/Los_Angeles:20250724T130000
DTSTAMP:20260705T085308
CREATED:20250529T155059Z
LAST-MODIFIED:20250613T195634Z
UID:48089-1753358400-1753362000@understandinginconflict.org
SUMMARY:When Progress Stops: Navigating Impasse in Conflict Resolution
DESCRIPTION:Every conflict resolution professional has been there – the moment when progress grinds to a halt and parties seem hopelessly deadlocked. In this interactive 1-hour webinar\, you’ll discover why impasse occurs and learn practical strategies to transform these challenging moments into opportunities for breakthrough. \nWhat You’ll Explore: \n\nThe anatomy of impasse: recognizing the warning signs and underlying dynamics that create deadlock\nRoot causes beyond the obvious—from unspoken fears to identity threats and power imbalances\nA toolkit of proven strategies to restart momentum and re-engage stuck parties\nWhen to lean in\, when to step back\, and how to reframe the conversation\nLive demonstration of a key technique in action\, showing real-world application\n\nWho Should Attend: \nMediators\, conflict professionals\, HR professionals\, managers\, ombudspeople\, and anyone involved in formal or informal conflict resolution processes who wants to build confidence in handling their most challenging cases. \nWhether you’re new to conflict resolution or a seasoned practitioner\, you’ll gain fresh perspectives and practical tools to help parties move from “we’ll never agree” to meaningful resolution. \n 
URL:https://understandinginconflict.org/event/when-progress-stops-navigating-impasse-in-conflict-resolution/
LOCATION:ONLINE
CATEGORIES:Live Training,Practitioner Training,Webinars,Workplace Mediation
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250616T120000
DTEND;TZID=America/Los_Angeles:20250616T130000
DTSTAMP:20260705T085308
CREATED:20250529T152153Z
LAST-MODIFIED:20250613T192433Z
UID:48085-1750075200-1750078800@understandinginconflict.org
SUMMARY:Beyond the Heat: Practical De-escalation Skills for Work and Life
DESCRIPTION:Join us for this interactive 1-hour webinar where you’ll learn proven techniques to navigate tense situations with confidence and skill. Whether you’re a manager dealing with upset employees\, a team member caught in workplace conflict\, a conflict professional facing agitated parties or someone looking to improve your communication in challenging situations\, this session will equip you with practical tools you can use immediately. \nWhat You’ll Learn: \n\nWhy traditional approaches often backfire\nHow to recognize your own internal reactions and work with them\nTools for effective de-escalation\nHow to adapt your approach based on your role—whether you’re directly involved\, observing\, or mediating\n\nWe will present real-world applications using case studies and demos from the workplace. \nWho Should Attend: \nManagers\, team leaders\, HR professionals\, conflict professionals\, and anyone who wants to build stronger relationships and create more positive outcomes during difficult conversations. \nYou’ll leave with actionable strategies that are effective not just in your work\, but in all areas of your life where clear\, calm communication matters most!
URL:https://understandinginconflict.org/event/beyond-the-heat-practical-de-escalation-skills-for-work-and-life/
LOCATION:ONLINE
CATEGORIES:Live Training,Practitioner Training,Webinars,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/05/Event-Card-59-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250522T120000
DTEND;TZID=America/New_York:20250522T130000
DTSTAMP:20260705T085308
CREATED:20250424T130538Z
LAST-MODIFIED:20250424T130934Z
UID:47989-1747915200-1747918800@understandinginconflict.org
SUMMARY:Assessing the Ability to Participate in Mediation
DESCRIPTION:How do we know if a conflict is appropriate for mediation?\nAnd how can mediators support parties to determine if they are able to mediate especially those who may not seem ready or able to fully participate? \nJoin Katherine Miller and Ivan Alter for an interactive discussion on how conflict professionals can assess—and enhance—parties’ capacity to engage meaningfully in mediation. \nWe’ll explore: \n\nWhat “readiness to mediate” really means\nKey factors to consider: motivation\, accessibility\, and available resources\nPower imbalances and how they affect participation\nThe parties’ capacity to take responsibility and engage openly\nWhen alternative processes may be more appropriate\nStrategies for helping parties overcome barriers to participation\n\nThis conversation will be especially useful for mediators\, collaborative professionals\, and anyone interested in how to create the right conditions for meaningful\, effective conflict resolution.
URL:https://understandinginconflict.org/event/assessing-the-ability-to-participate-in-mediation/
LOCATION:Zoom webinar
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/04/Event-Card-59.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250417T120000
DTEND;TZID=America/Los_Angeles:20250417T130000
DTSTAMP:20260705T085308
CREATED:20250228T174557Z
LAST-MODIFIED:20250228T174633Z
UID:47877-1744891200-1744894800@understandinginconflict.org
SUMMARY:How to Tell People You’re a Mediator
DESCRIPTION:Struggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell People You’re a Mediator\, where you’ll learn how to use storytelling to educate potential clients – and your broader community – about the value of mediation. Together\, we’ll explore how to craft compelling narratives that illustrate the kinds of conflicts you help resolve\, the impact of your work\, and why mediation matters to you personally. Whether you’re networking\, marketing your services\, or simply answering the question\, “So\, what do you do?”—this session will give you the tools to communicate your role with clarity and confidence.
URL:https://understandinginconflict.org/event/how-to-tell-people-youre-a-mediator/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/02/Event-Card-58.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250311T120000
DTEND;TZID=America/New_York:20250311T120000
DTSTAMP:20260705T085308
CREATED:20250218T140841Z
LAST-MODIFIED:20250331T211542Z
UID:47857-1741694400-1741694400@understandinginconflict.org
SUMMARY:Looping the Dynamic
DESCRIPTION:As conflict professionals\, we become great at observing and responding to the words used by parties in conflict.  But there is a whole different level of interaction happening at the same time – that of the parties’ dynamic\, i.e.\, what’s happening at a meta level including what’s their nonverbal communication.  For instance\, we can learn a lot by noticing the parties’ tone of voice\, how much they interrupt\, their body language\, and how they’re interacting.  Part of our job as conflict professionals is to observe the tenor of the interaction between the parties\, and to make sure the discussion is moving forward. \nReflecting our observations of their dynamic back to the parties can help them better understand whether this interaction is working for them and whether it’s a productive way to move forward and sometimes it can provide the keys to unlock the conflict. \nIn this webinar you will learn how to: \n\nObserve the parties’ dynamic and their nonverbal interaction.\nReflect your observations to the clients\nWork with the clients to escape their conflict trap.\nStrengthen each party’s autonomy by creating the structure for each to have the safe space to express their own views.\nFocus the clients’ attention on understanding each other.\n\nJoin Michelle Exline Minovi and Joy Rosenthal on Tuesday\, March 11th to learn how to use this important tool to help your clients. \nWho Are the Trainers?\nMichelle Exline Minovi is a highly skilled divorce and family mediator with 12+ years family law experience.  As Managing Attorney at the legal services non-profit Ayuda in Washington\, D.C.\, Michelle represented low-income and Spanish-speaking immigrant clients in complex matrimonial cases in the context of domestic violence. After moving to Brooklyn\, Michelle litigated and won sole custody on behalf of a mother of two children who was forced to leave the ultra-orthodox community because she identified as queer. After three years of intense litigation\, Michelle wondered if there was an alternative way to divorce. Michelle knew she had to pivot from litigation to mediation when she took her first mediation training at the Center for Understanding Conflict. \nJoy S. Rosenthal\, Esq. has been mediating divorce and practicing collaborative law since she started Rosenthal Law & Mediation in 2006.  Before going out on her own\, Joy represented children in foster care and in delinquency (criminal) proceedings. Joy taught family law at the City University of New York School of Law for several years\, and developed an online course called Landing On Your Feet – A Compassionate Lawyer’s Guide to Divorce for people who are going through divorce and separation.  The child support calculator on Joy’s website is used by lawyers and court staff throughout New York State.  She is thrilled to be a CUC trainer!
URL:https://understandinginconflict.org/event/looping-the-dynamic/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/02/Event-Card-57.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250220T120000
DTEND;TZID=America/Los_Angeles:20250220T130000
DTSTAMP:20260705T085308
CREATED:20250123T130550Z
LAST-MODIFIED:20250123T130550Z
UID:47769-1740052800-1740056400@understandinginconflict.org
SUMMARY:Messy Conflict: Transforming Toxic Disputes
DESCRIPTION:Conflict professionals and mediators can encounter cases where traditional approaches fall short – when parties deliberately mislead\, launch personal attacks\, or harbor intense hatred that seems insurmountable. This practical webinar equips conflict resolution professionals with advanced techniques for transforming these volatile situations into opportunities for breakthrough. Learn how to use positive neutrality to empathetically and effectively engage parties to participate productively. \nWe will focus particularly on dealing with deception\, hostility\, and deep-seated animosity between parties.  By creating psychological safety for parties in high-conflict environments\, we will show how we help people move beyond positional bargaining to what really matters to them.  We will also address how to work with internal reactions to the partes that could interfere with emotionally supporting them.   Led by Catherine Conner and Gary Friedman\, this webinar draws from decades of combined experience in successfully navigating complex and emotionally charged mediations. 
URL:https://understandinginconflict.org/event/messy-conflict-transforming-toxic-disputes/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250123T110000
DTEND;TZID=America/Los_Angeles:20250123T120000
DTSTAMP:20260705T085308
CREATED:20241226T203105Z
LAST-MODIFIED:20250106T144055Z
UID:47676-1737630000-1737633600@understandinginconflict.org
SUMMARY:Harnessing Inner Awareness for Meaningful Conversations
DESCRIPTION:Conflict can feel overwhelming and uncomfortable\, often leaving us stuck\, reactive\, and uncertain about how to move forward. Yet beneath the surface of these challenging moments lies valuable energy and information that\, when understood and utilized\, can transform conflict into an opportunity for growth and connection. In this 1-hour webinar\, we’ll take a closer look at what happens within us during moments of tension and difficulty—examining the emotions\, assumptions\, and patterns that shape our responses. This webinar supports us to reframe conflict not as a problem to avoid but as a doorway to deeper understanding and more authentic relationships. \nJoin Melanie Rowen and Sethu Nair on Thursday\, January 23rd at 11:00 AM Pacific / 1:00 PM Eastern
URL:https://understandinginconflict.org/event/harnessing-inner-awareness-for-meaningful-conversations/
LOCATION:ONLINE
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/12/unnamed.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20241219T120000
DTEND;TZID=America/Los_Angeles:20241219T130000
DTSTAMP:20260705T085308
CREATED:20240906T193759Z
LAST-MODIFIED:20241022T161116Z
UID:15986-1734609600-1734613200@understandinginconflict.org
SUMMARY:FREE - 4 Steps for Anti-racist\, Anti-oppressive Conflict Resolution
DESCRIPTION:Join Hansa Patel and Melanie Rowen on December 19\, 2024\, at 12:00 PM Pacific for an insightful one-hour webinar with Rev. Liên Shutt\, LCSW\, a Zen Buddhist priest\, social worker\, and social justice advocate\, as we explore strategies to address unconscious racism in conflict resolution. This session introduces the PACE method—Prevent\, Abandon\, Cultivate\, Extend—a four-step approach for skillfully engaging with unconscious racial biases during mediation. We will also delve into “up-power” and “down-power” dynamics in leadership and conflict. Drawing from Rev. Shutt’s book Home is Here: Practicing Antiracism with the Engaged Eightfold Path\, this webinar is perfect for conflict resolution professionals and leaders committed to fostering racial equity and justice. \nThis program is free for all who wish to attend though we ask that participants register in advance. 
URL:https://understandinginconflict.org/event/4-steps-for-anti-racist-anti-oppressive-conflict-resolution/
LOCATION:ONLINE
CATEGORIES:Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20241120T120000
DTEND;TZID=America/Los_Angeles:20241120T130000
DTSTAMP:20260705T085308
CREATED:20240816T120718Z
LAST-MODIFIED:20240923T133559Z
UID:15930-1732104000-1732107600@understandinginconflict.org
SUMMARY:FREE - Planning for Impact
DESCRIPTION:As we approach the end of the year\, we invite you to collectively explore personal and professional interests\, address common concerns\, and ignite a passion for applying understanding-based practices. Join Catherine Conner and Gary Friedman on Wednesday\, November 20\, 2024 and be part of an interactive discussion to explore making an impact in the new year. \nGain invaluable insights to embark on a shared journey of successful conflict resolution and mediation with a renewed commitment to support working through conflict\, fostering harmonious relationships and creating positive change. \nClick here to register: https://zoom.us/meeting/register/tJYrc-2pqT4pEtWeh6cEI8ae39O4gQ9CL28L
URL:https://understandinginconflict.org/event/free-2024-town-hall-planning-for-impact/
LOCATION:ONLINE
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/08/Event-Card-46-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20241007T120000
DTEND;TZID=America/Los_Angeles:20241007T130000
DTSTAMP:20260705T085308
CREATED:20240808T113731Z
LAST-MODIFIED:20240827T120703Z
UID:15898-1728302400-1728306000@understandinginconflict.org
SUMMARY:Constructive Conversations: Understanding-Based Workplace Applications
DESCRIPTION:Unresolved conflicts in the workplace can lead to disengaged employees\, reduced productivity\, and other negative impacts stemming from interpersonal tensions. In this webinar\, join Catherine Conner and Pat Lau on October 7\, 2024 to explore a model for fostering constructive conversations\, guiding participants to prepare for and engage in meaningful dialogues about the content of conflicts and their underlying relationships. This approach is applicable not only in the workplace but also in any setting where conflicts arise\, offering valuable insights for anyone seeking to navigate and resolve disputes.
URL:https://understandinginconflict.org/event/constructive-conversations-understanding-based-workplace-applications/
LOCATION:ONLINE
CATEGORIES:Webinars,Workplace Mediation
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240919T090000
DTEND;TZID=America/Los_Angeles:20240919T100000
DTSTAMP:20260705T085308
CREATED:20240808T115238Z
LAST-MODIFIED:20240918T183506Z
UID:15901-1726736400-1726740000@understandinginconflict.org
SUMMARY:Effective Mediation in Small Claims Court
DESCRIPTION:Join Antoinette Delruelle and Michelle Minovi on September 19\, 2024 to learn about the nuances of small claims court mediation using the understanding-based approach. This session will cover essential best practices and address common challenges\, including managing tight time constraints\, fostering meaningful interactions between mediators and clients\, and handling pressures from the court to reach a swift decision. Gain insights into maintaining the integrity of the mediation process while ensuring fair and effective outcomes in a high-pressure environment.
URL:https://understandinginconflict.org/event/effective-mediation-in-small-claims-court/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/08/Event-Card-34.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240820T090000
DTEND;TZID=America/Los_Angeles:20240820T100000
DTSTAMP:20260705T085308
CREATED:20240702T131051Z
LAST-MODIFIED:20240808T122443Z
UID:15728-1724144400-1724148000@understandinginconflict.org
SUMMARY:The Driving Force: Unpacking Motivations
DESCRIPTION:A fundamental premise of effective understanding-based mediation is the necessity of motivation. Since mediation is a voluntary process\, its success hinges on the willingness and drive of both parties to participate. In most mediation situations\, the parties involved typically have a variety of motivations for wanting to mediate. These motivations can range from wanting to save money and time to having a say in the outcome with veto power. By exploring if the motivations to mediate are sufficient\, participation in the process can deepen the parties’ understanding of why they want to do it. \nJoin Katherine Miller and Caitlin Meredith on Tuesday\, August 20th\, 2024\, to learn practical strategies to help you identify motivations\, understand their critical role in the mediation process\, and learn how to navigate them for successful outcomes.
URL:https://understandinginconflict.org/event/the-driving-force-unpacking-motivations/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/07/unnamed.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240730T090000
DTEND;TZID=America/Los_Angeles:20240730T100000
DTSTAMP:20260705T085308
CREATED:20240624T163127Z
LAST-MODIFIED:20240717T140639Z
UID:15708-1722330000-1722333600@understandinginconflict.org
SUMMARY:The Power of Looping in Conflict Resolution
DESCRIPTION:In understanding-based conflict resolution and mediation\, “looping” is a crucial communication technique. By actively demonstrating comprehension\, participants bring clarity and understanding into the conversation. Often\, people need to feel understood before they can understand someone else. This reciprocal understanding helps in moving conversations forward constructively. The practice of looping\, where parties reiterate and confirm their understanding\, ensures that everyone involved genuinely grasps each other’s perspectives. \nJoin Ivan Alter and Gary Friedman on Tuesday\, July 30th at 9:00 AM Pacific / 12:00 PM Eastern to explore the fundamentals of looping and common challenges experienced in the mediation room. \n\n*Webinars are free to attend for CUC Connect Members. LEARN MORE
URL:https://understandinginconflict.org/event/the-power-of-looping-in-conflict-resolution/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/06/Event-Card-29-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240626T120000
DTEND;TZID=America/Los_Angeles:20240626T130000
DTSTAMP:20260705T085308
CREATED:20240502T143907Z
LAST-MODIFIED:20240523T161959Z
UID:15608-1719403200-1719406800@understandinginconflict.org
SUMMARY:Conflict Coaching: Unlocking Solutions Through ADR
DESCRIPTION:Conflicts are a common occurrence in any workplace or personal environment. Addressing them is crucial for maintaining positive relationships and nurturing a healthy organizational culture. The Conflict Coaching method equips individuals with practical tools and techniques. These are necessary to identify\, manage\, and resolve conflicts in a way that fosters understanding and collaboration\, making you feel confident in your conflict resolution abilities. \nThe Conflict Coaching offers a versatile framework for facilitating productive dialogue and finding mutually beneficial solutions\, empowering parties with tools\, techniques supporting the individual  to addressing disputes with colleagues\, clients and others. In this insightful session\, we will explore how to leverage and establish a group of Conflict Counselors using the Conflict Coaching techniques and how this group can serves as an invaluable part of an internal company Alternative Dispute Resolution (ADR) process\, empowering individuals to navigate and resolve intra and interpersonal conflicts effectively before they escalate. \nJoin Danillo Alves\, Melanie Rowen\, and Gary Friedman on June 26 at 12:00 PM PT / 3:00 PM ET for an engaging discussion exploring how to transform how your organization approaches and resolves conflicts through Conflict Coaching.
URL:https://understandinginconflict.org/event/conflict-coaching-unlocking-solutions-through-adr/
LOCATION:ONLINE
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240513T120000
DTEND;TZID=America/Los_Angeles:20240513T130000
DTSTAMP:20260705T085308
CREATED:20240227T200603Z
LAST-MODIFIED:20240227T200803Z
UID:15466-1715601600-1715605200@understandinginconflict.org
SUMMARY:Getting Started: Building an ADR Practice
DESCRIPTION:Embarking on a career transition bringing together parties in conflict can be a formidable journey\, often fraught with uncertainties and questions. Whether you’re contemplating a switch due to dissatisfaction\, seeking new challenges\, or aiming for personal growth\, this webinar provides invaluable insights and guidance. \nJoin Catherine Conner and Melanie Rowen on Monday\, May 13th\, for tips that will help demystify the transition process while delving into crucial questions such as where to begin\, what factors to consider before making a leap\, and which skills and experiences are instrumental in navigating this transformative journey.
URL:https://understandinginconflict.org/event/getting-started-building-an-adr-practice/
LOCATION:Online
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/02/Event-Card-9-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240422T120000
DTEND;TZID=America/Los_Angeles:20240422T130000
DTSTAMP:20260705T085308
CREATED:20240213T194724Z
LAST-MODIFIED:20240213T194724Z
UID:15430-1713787200-1713790800@understandinginconflict.org
SUMMARY:Creating and Supporting Peer Groups
DESCRIPTION:Join Armine Baltazar and Caitlin Meredith on Monday April 22\, 2024 to explore strategies for forming robust peer groups\, delve into best practices to boost engagement\, and uncover tips for sustained success through mutual support. Gain practical insights\, learn from real-world examples\, and acquire actionable techniques to enhance your professional journey. Whether you’re a seasoned practitioner or new to the field\, this webinar offers invaluable guidance to foster meaningful connections and elevate your practice. \n  \n\n\n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/creating-and-supporting-peer-groups/
LOCATION:ONLINE
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/02/Event-Card-6.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240318T090000
DTEND;TZID=America/Los_Angeles:20240318T100000
DTSTAMP:20260705T085308
CREATED:20240212T191927Z
LAST-MODIFIED:20240212T192245Z
UID:15425-1710752400-1710756000@understandinginconflict.org
SUMMARY:Untying the Knot: Making Sense of Divorce Mediation
DESCRIPTION:Have you considered matrimonial mediation’s benefits\, such as fostering amicable communication\, preserving relationships\, and reducing the financial burden? What about potential drawbacks? Whether you’re a legal professional\, a divorcing individual\, or simply curious about mediation\, this webinar promises valuable insights to empower informed decisions during challenging times.  \nJoin Katherine Miller on March 18th at 9AM PT / 12PM ET to explore the advantages and disadvantages of understanding-based divorce mediation. \n  \n\n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/untying-the-knot-making-sense-of-divorce-mediation/
LOCATION:ONLINE
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/02/Event-Card-5.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240207T120000
DTEND;TZID=America/Los_Angeles:20240207T130000
DTSTAMP:20260705T085308
CREATED:20231215T145634Z
LAST-MODIFIED:20240105T144219Z
UID:15305-1707307200-1707310800@understandinginconflict.org
SUMMARY:Conflict Coaching: Practices and Principles
DESCRIPTION:Conflict coaching helps individuals\, groups\, and organizations manage and resolve conflicts effectively by empowering participants to address and navigate disputes constructively. Join Hansa Patel and Danillo Alves on February 7th\, 2024\, to learn principles and practices\, from the importance of maintaining impartiality and confidentiality to looping\, cultural sensitivity\, and how to give feedback and encourage self-reflection. \n  \n\n\n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/conflict-coaching-practices-and-principles/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240110T120000
DTEND;TZID=America/Los_Angeles:20240110T130000
DTSTAMP:20260705T085308
CREATED:20231130T203338Z
LAST-MODIFIED:20231130T203433Z
UID:15229-1704888000-1704891600@understandinginconflict.org
SUMMARY:Six Underlying Concepts: Refining the Process
DESCRIPTION:As you work with all parties in the room\, these foundational concepts underlie a different approach to conflict and our conflict resolution model. The six underlying concepts of the understanding-based approach are simple to grasp but challenging to implement when approaching diverse conflict scenarios. People and personalities in the room and within the mediator provide challenges\, environmental constraints\, and the need to shift gears and proceed in a different order. \nJoin Gary J. Friedman on Wednesday\, January 10th\, to learn about common challenges experienced when working through the concepts\, along with tips and best practices for staying the course while adapting to evolving dynamics within the mediation room. \n  \n\n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/six-underlying-concepts-refining-the-process/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
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END:VEVENT
END:VCALENDAR