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DTSTART;TZID=America/Los_Angeles:20260723T090000
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DTSTAMP:20260820T132900
CREATED:20260618T170811Z
LAST-MODIFIED:20260717T205322Z
UID:63141-1784797200-1784800800@understandinginconflict.org
SUMMARY:Below the Surface: Reading the Unspoken in Conflict
DESCRIPTION:In conflict\, the most important information is often the least spoken: A crossed arm\, a long silence\, a sudden withdrawal. While these can be perceived as obstacles\, they can actually be the key to the conflict resolution process. \nIn this webinar\, Sethu Laxmi Nair and Misha Safran guide practitioners through the art of “reading” what lies beneath the surface: nonverbal cues\, patterns of silence\, and emotional retreat. Participants will leave with sharper observational skills and a concrete repertoire of responses that meet people where they actually are\, not just where their words suggest. \nSethu Laxmi Nair is a mediator\, facilitator\, coach\, and trainer in the fields of alternative dispute resolution and restorative practices. Currently\, she serves as the Director of Alternative Dispute Resolution (ADR) and Restorative Practices at the Center for Creative Conflict Resolution\, an innovative public service group that offers a blend of conflict resolution\, training\, and systems design options within and across the New York City government. Through her private practice\, Sethu consults with nonprofit organizations and businesses\, offering a unique blend of leadership coaching\, mediation\, and group conflict management. \nMisha Safran is a trilingual mediator\, keynote speaker\, and educator with over 30 years of experience spanning middle school\, high school\, and university settings. As the founder of the Center for Empathy and Emotional Intelligence (CEEQ)\, she specializes in transforming conflict into opportunities for connection and collaboration. Misha holds a Professional Certified Coach (PCC) credential from the International Coaching Federation (ICF) and is a trained educator in the Understanding-Based Model from the Center for Understanding in Conflict (CUC). In 2022\, she was honored with the National Institutes of Health (NIH) CEO Award for her impactful work in DEIA training. \n  \nPart 2 of The Conflict Professional’s Inner Compass webinar series \n*Financial support and group discounts may be available for training fees. Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \n\n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/below-the-surface-reading-the-unspoken-in-conflict/
LOCATION:ONLINE
CATEGORIES:Online Training,Practitioner Training,Webinars
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DTSTART;TZID=America/Los_Angeles:20260626T090000
DTEND;TZID=America/Los_Angeles:20260626T100000
DTSTAMP:20260820T132900
CREATED:20260605T200112Z
LAST-MODIFIED:20260618T173050Z
UID:63112-1782464400-1782468000@understandinginconflict.org
SUMMARY:When It Hits Home: Maintaining Presence and Managing Reactivity in Conflict
DESCRIPTION:All conflict professionals have a history and sometimes a conflict walks through the door that touches us directly. Whether it echoes a personal loss\, a family pattern\, or a deeply held value\, these moments test our ability to stay grounded and genuinely present. \nIn this webinar\, Misha Safran and Cassandra Waterman explore what happens internally when conflict activates emotions from our own experience. They will offer practical tools for recognizing\, managing\, and working skillfully with reactivity so it informs rather than hijacks your practice. \nPart 1 of The Conflict Professional’s Inner Compass webinar series \n*Financial support and group discounts may be available for training fees. Please contact us at admin@understandinginconflict.org for details or for any questions regarding logistics. \n\n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/when-it-hits-home-maintaining-presence-and-managing-reactivity-in-conflict/
LOCATION:ONLINE
CATEGORIES:Online Training,Practitioner Training,Webinars
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260514T090000
DTEND;TZID=America/Los_Angeles:20260625T113000
DTSTAMP:20260820T132900
CREATED:20251117T171321Z
LAST-MODIFIED:20260729T161259Z
UID:62652-1778749200-1782387000@understandinginconflict.org
SUMMARY:Your Next Steps: Launching Your Conflict Resolution Mediation Work
DESCRIPTION:Why This Series\nTransitioning from “I have training” to “This is part of my real work” can feel unclear and overwhelming. Many people are unsure where to start\, how to talk about what they do\, or how to build a practice that fits their life and values. \nThis series focuses on the practical and human sides of that transition. Together we will: \n\nExplore what draws you to consensual dispute resolution now\nConnect your internal motivations with realistic professional goals\nLook at your current work context and identify concrete next steps\nConsider how to bring people in the door in a way that feels authentic and sustainable\n\nThe emphasis is on real-world application\, honest conversation\, and mutual support among participants. \nWhat You Will Learn\nAcross the three sessions\, you will: \n\nClarify your motivations\, values\, and vision for doing ADR or mediation work\nIdentify your strengths\, gaps\, and barriers in making this shift\nMap your current professional situation against what you want next\nDesign a focused action plan for integrating conflict work into your practice or job\nExplore ways to speak about and offer your services that fit who you are\nDevelop simple strategies for outreach\, referrals\, and relationship building\nBuild accountability and support for taking your next steps after the series ends\n\nBetween sessions\, you will have brief reflective exercises and “homework” to deepen learning and keep momentum. \nWho Should Attend\nThis series is designed for people who: \n\nHave completed at least one conflict resolution\, mediation\, or ADR training\nAre excited about incorporating the Understanding-based Model into their work\nWant to add consensual dispute resolution to an existing profession\, or start a new practice\nFeel unsure how to begin or would benefit from structured guidance and community support\n\nWhether you are a lawyer\, mental health professional\, coach\, consultant\, HR professional\, ombud\, nonprofit staff member\, or come from another field\, this series will help you move from intention to action. \n\nI took this series because I needed to explore the transition from being a lawyer to conflict work. Your Next Steps taught me that making meaningful human connections is the best way to grow a mediation practice. One of the learners and I connected during breakout sessions in this course\, and she sent me a referral six months later. \n– Hansa R. Patel\, Mediator and Mindfulness Teacher \n\nTopics and Schedule\nSession 1 – May 14\, 2026: Assessing YourselfWe will look at where you are now\, what you are wanting for the future\, and what needs to change to move in that direction. You will identify possible internal and external barriers and begin naming your priorities. \nSession 2 – June 4\, 2026: Assessing Your Situation and Creating a PlanWe will delve into the concrete aspects of your current professional situation and compare them with your desired path. You will explore options\, resources\, and constraints\, and begin crafting a realistic action plan to close the gap. \nSession 3 – June 25\, 2026: Implementing the PlanWe will focus on putting your plan into motion. This includes how to talk about your work\, how to let people know about your new or expanded services\, and how to build relationships that can lead to opportunities and referrals. You will leave with clear\, next steps. \nFormat and Details\nDates and TimesMay 14\, June 4\, and June 25\, 20269:00 AM – 11:30 AM Pacific Time12:00 PM – 2:30 PM Eastern Time \nLocationLive Online (Zoom)After registration\, you will receive a separate email with Zoom connection details prior to the first session. Participants are encouraged to log in ten minutes early to troubleshoot any technical issues. \nStructureEach session includes brief presentations\, individual reflection\, small group exercises\, and large group conversation. Short assignments between sessions help you refine and test your evolving plan. \nCostThe training fee for the entire three-part series is $350.Participants are expected to attend all three sessions to benefit fully from the experience. \nAbout the Center\nThe Center for Understanding in Conflict pioneered the Understanding-based approach to mediation and is one of the first and only nonprofit conflict resolution training organizations worldwide. \nSince 1982\, the Center has trained more than 10\,000 professionals\, including leaders from the Harvard Law School Program on Negotiation\, Intel Corporation\, Roche\, SAP\, and the World Intellectual Property Organization. Our approach is grounded in real-world practice\, human connection\, and the belief that conflict can be a doorway to transformation. \n \nFaculty\nMelanie Rowen is a mediator and conflict coach who believes in the power of understanding-based conflict resolution to transform our world. She frequently trains individuals and groups on conflict resolution skills with the Center for Understanding in Conflict and in other settings. \nMelanie has worked in professional development for many years\, including previously as the Associate Director for Public Interest & Public Sector Programs at Berkeley Law and in attorney development at Latham & Watkins LLP. In her law practice career\, Melanie litigated civil rights cases\, including marriage equality\, employment discrimination\, issues involving transgender and gender non-conforming youth and their families and issues facing LGBTQI elders\, at the National Center for LGBTQ Rights. Melanie’s mediation\, coaching and training practice focuses on improving dynamics where ongoing relationships are essential\, including workplace teams\, family and community organizational settings. \nCaitlin Meredith\, MPH\, MA\, is a mediator\, coach and conflict skills trainer who works with individuals\, organizations and families navigating transitions and conflict. Her curiosity about conflict led to 13 years with Doctors Without Borders in war zones in sub-Saharan Africa\, and then to consulting in the criminal justice system. After working in the aftermath of big conflicts\, she decided to learn more about preventing and working through disagreements through courageous conversations. This curiosity led her to the Center for Understanding in Conflict. In addition to her private practice\, Caitlin volunteers her time as a mediator for community and court-based mediation programs in Colorado and California. She also teaches Core Mediation and Negotiation classes at the Monterey College of Law and co-hosts a podcast about women’s financial literacy. In all of her endeavors\, Caitlin finds honest\, clear and vulnerable communication to be the key ingredient for creating meaningful connections in our lives. Also\, humor. \nCancellation Policy\nPlease note our cancellation policy for this series: there are no refunds 30 days before the program begins or after the start of the series. A credit may be applied to a future program if a request to transfer is made in advance of the series start date. \nPLEASE NOTE THAT REGISTRATIONS RECEIVED LESS THAN 72 HOURS PRIOR TO PROGRAM START WILL BE ACCEPTED AT THE DISCRETION OF THE TRAINING TEAM DUE TO DEMANDS OF PREPARATION TIME AND ROLE PLAY ASSIGNMENTS. \n  \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/your-next-steps-launching-your-understanding-based-adr-work-3/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Online Training,Practitioner Training
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DTSTART;TZID=America/Los_Angeles:20260209T090000
DTEND;TZID=America/Los_Angeles:20260209T110000
DTSTAMP:20260820T132900
CREATED:20251120T193507Z
LAST-MODIFIED:20260213T161315Z
UID:62674-1770627600-1770634800@understandinginconflict.org
SUMMARY:Support and Development Group - Spring 2026
DESCRIPTION:Joining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. \nBe a part of a dedicated group to bring your most pressing challenges\, gain fresh perspectives\, and explore innovative solutions with a community of like-minded professionals. The insights you gain\, combined with the relationships you build\, will deepen your mastery of the understanding-based model and enhance your effectiveness in the real-world situations you encounter daily. If you’re ready to invest in your growth and be part of a dynamic learning environment\, we encourage you to sign up or reach out with any questions. Take the next step in your professional journey—this is the perfect setting to refine your skills\, gain support\, and make lasting connections. \nHow the Group Works\nOffered twice per year\, the Support and Development Group is a collaborative learning environment designed for professionals who have completed the Center’s basic training and seek to deepen their understanding and application of the understanding-based model. This program offers a unique opportunity for participants to engage in practical learning by presenting real-world challenges they’ve encountered in integrating the model into their work. Through collective exploration\, the group investigates not only what is meaningful to the participant presenting but also what resonates with others\, fostering broader insights and growth. \nIt is so special and rare to have a group of people who are able to provide such thoughtful feedback\, thoughts\, and ideas about how to do things differently all while being so incredibly supportive.  Words aren’t sufficient to express my gratitude… This is exactly why I joined this group and it has truly lived up to its name. \n– Dave\, Attorney\, Spring 2025 SDG \n\n\nGroup Size and Structure\nThe intimate group size\, limited to 10 participants\, encourages deep\, interactive discussions. These sessions are led by seasoned facilitators from The Center for Understanding in Conflict who guide the group in theoretical reflection and practical problem-solving. Participants commit to five 2-hour meetings over six months\, creating a sustained\, trust-based learning community. The continuity of these meetings allows members to build strong connections\, enabling more candid sharing and deeper exploration of personal and professional conflict resolution challenges. \nWhat You’ll Gain\nIn addition to learning through case presentations\, the group is structured to encourage self-reflection and mutual feedback\, ensuring that participants can transform theoretical knowledge into confident\, applied practice in real time. By fostering a supportive environment where professionals can candidly share and explore their experiences\, this group is instrumental in making a real difference in their professional lives. \nLogistics\nDates: February 9\, March 9\, April 13\, May 11\, and June 8 \nTime: 9AM – 11AM Pacific / 12PM – 2PM Eastern \nFormat: Online \nCost: $495 for the full series \nTrainers\nIvan Alter is a collaborative attorney and mediator with offices in Westchester County and New York City. Practicing law since 1994\,Ivan previously had a career as a commercial and matrimonial litigator before discovering the understanding based model at the CUC. Since then\, Ivan has focused all of his professional energies on practicing\, promoting\, and teaching mediation and collaborative law. He is member of the New York Association of Collaborative Professionals\, the Family and Divorce Mediation Council\, the International Academy of Collaborative Professionals\, and Northern Westchester Collaborative Divorce. \n \nMelanie Rowen is a mediator and conflict coach who believes in the power of understanding-based conflict resolution to transform our world. She frequently trains individuals and groups on effective communication in conflict situations and on creating inclusive environments\, particularly around gender\, sexual orientation\, and disability. Melanie previously litigated civil rights cases\, including marriage equality\, employment discrimination\, issues involving transgender and gender non-conforming youth and their families\, and issues facing LGBTQ+ elders\, at the National Center for Lesbian Rights\, and served on the Board of Directors of the Transgender Law Center. Earlier in her career\, she worked in business litigation at Latham & Watkins LLP\, and for many years\, she was the Associate Director for Public Interest Programs at UC Berkeley School of Law. Melanie currently works in attorney professional development at the Bay Area offices of a large law firm\, and is a member of the Board of Directors for the National Association for Law Placement. \nCancellation Policy \nPlease note our cancellation policy:  If you cancel within 30 days prior to the program\, your deposit will be returned minus a $150.00 administration fee. Less than 2 weeks (but more than one week) prior to the program\, we will retain 50% of the total cost of the program (half of which may be applied to against a future program). Please note that refunds are not made for cancellations within the last week prior to the series start unless there is a replacement for your seat. There are no refunds after the start of the series. \nPLEASE NOTE THAT REGISTRATIONS RECEIVED LESS THAN 72 HOURS PRIOR TO PROGRAM START WILL BE ACCEPTED AT THE DISCRETION OF THE TRAINING TEAM DUE TO DEMANDS OF PREPARATION TIME AND ROLE PLAY ASSIGNMENTS. \nFor additional information\, please email us at admin@understandinginconflict.org. \n*Please note that trainers are subject to availability and may change prior to program start without notice. \n  \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/support-and-development-group-spring-2026/
LOCATION:ONLINE
CATEGORIES:Mentoring,Online Training,Practitioner Training
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DTSTART;TZID=America/Los_Angeles:20260124T150000
DTEND;TZID=America/Los_Angeles:20260131T110000
DTSTAMP:20260820T132900
CREATED:20250328T195724Z
LAST-MODIFIED:20260420T231330Z
UID:47927-1769266800-1769857200@understandinginconflict.org
SUMMARY:2026 SCPI Retreat: Conflict and Compassion (MEXICO)
DESCRIPTION:In a world where the challenges around us – from climate change to political division to daily interpersonal tensions – can feel overwhelming\, how do we stay connected\, grounded\, and engaged without losing ourselves?\nWe invite you to step away from distractions and overwhelm and into a space of deeper listening – both inward and outward. Together\, we will explore how our emotional reactions shape how we show up in our lives and our work. By turning towards these reactions with curiosity and care\, we can cultivate a greater sense of resilience\, clarity\, and compassion. \n\nThis retreat is especially for those who regularly engage with conflict – mediators\, therapists\, lawyers\, human resource professionals\, activists\, journalists\, leaders\, and caregivers. Whether we want to or not\, we bring our full emotional selves into the room: frustration\, fear\, heartbreak\, and sometimes hope. These feelings\, often hidden or ignored\, can become powerful allies in helping us connect more authentically – with others and with ourselves. \n\nThrough reflective exercises\, dialogue\, role play\, and meditation\, we will look closely at our inner lives\, our work\, and our relationship to conflict. Together\, we’ll practice staying open\, present\, and available—even in the face of difficulty. \nWe’ll do this work in the serene and inspiring setting of Mar de Jade\, nestled on a peaceful stretch of the Pacific Coast north of Puerto Vallarta. This beautiful retreat center offers nourishing food\, yoga\, swimming\, and space to wander\, rest\, and restore. Long afternoon breaks allow time to relax\, connect with nature\, or simply enjoy the quiet. \nWe hope you’ll join us for this meaningful time of learning\, growth\, and connection. \n \nLocation\nMar De Jade Retreat Center\, Chacala\, Mexico.  Visit www.mardejade.com for additional information and photos. \n*A portion of proceeds from guests’ stays at Mar de Jade support its non-profit programs\, operated by MDJ Community Projects\, which currently include: El Jardín\, a Montessori – Waldorf inspired K – 9 school in Chacala; TAO de Jade a trade school for youth who have dropped out of secondary school because of economic hardship; and El Rancho\, an Organic Farm that supplies many of the products for Mar de Jade’s delicious meals. \n \nDates\n\nSaturday\, January 24\, 2026 through Saturday\, January 31\, 2026.\nOur first session will be on the morning of January 25 to allow for travel to Chacala on January 24 and we will end on the evening of January 30 to allow for return travel on January 31.\n\nTraining fee\n\nThe training fee (not inclusive of accommodation) is $1\,695.\nA $500 deposit is required to hold your place. If a deposit is made\, the remaining balance is due by November 1\, 2025.\nIf registering after November 1\, 2025\, payment in full is required at the time of registration.\n\nScroll all the way to the bottom to register for the training.  Housing is booked separately – see below. \n \nAccommodation and Facility fee\nAfter booking your training fee with CUC\, make room reservations directly with Mar De Jade. Remember to book early in order to have a wider choice of rooms:\n\n1. Book Online (unique booking link for direct access to the retreat)\n2. Call 1800-257-0532\n3. Email info@mardejade.com\n\nNote: The online booking system will only reserve complete rooms. If more than two people are booking together and wish to split the deposit on multiple credit cards\, please call Mar de Jade directly. Note they are not able to guarantee shared rates if roommates do not book together.\nLogistics\n\nHousing and meals – includes 7 nights accommodations and 3 delicious buffet style meals per day.\nThe following are extra and optional:  bar drinks\, spa treatments\, and gratuities.\nPick-up and transportation from and to the Puerto Vallerta airport is available at an additional cost.\nExcursions are available during our long afternoon break at an additional cost.\nPlease visit here for Mar de Jade’s cancellation policy and other FAQs.\n\nTrainers\n\n\n\n\n\n\n\nHansa Patel is an attorney\, mediator\, and teacher.  As an attorney\, Hansa zealously advocated for abused and neglected children or defended their parents’ rights in the San Francisco juvenile dependency court for fourteen years.  Hansa is passionate about serving the underprivileged community.  Feeling depleted by the court system\, Hansa explored new ways to empower her clients to resolve conflict.  Mediation empowers Hansa’s clients to choose how they want to engage with conflict\, co-create resolutions\, and even transform a relationship.  In the USA\, Canada\, and Africa\, Hansa teaches mediation\, including integrating mindfulness skills into conflict resolution.  Hansa wants her clients to have the same tools she cultivates in her children:  a mindful approach to resolving challenges in life. \nCatherine Conner has been a mediation and collaborative practice trainer since 2004. She is a frequent presenter at collaborative conferences and family law workshops. She authored Collaborative Practice Materials with Steven Neustadter and Margaret Anderson. Catherine Conner’s private practice focuses on family law alternate dispute resolution\, including mediation\, collaborative practice\, and private judging. She graduated from the UC Berkeley School of Law in 1982 and is a founding partner of Conner\, Lawrence\, Rodney\, Olhiser & Barrett\, LLP. In 1992\, Catherine became a Certified Family Law Specialist.  She has been honored as the recipient of the Rex Sater Award for Excellence in Family Law\, the Eureka award by Collaborative Practice California and was the 2018 honoree for Careers of Distinction.  She was on the Board of Directors of the International Academy of Collaborative Professionals from 2007-2014 and served as the President in 2013. \n\n\n\n\n\n\n\nGary J. Friedman has been practicing law as a mediator with Mediation Law Offices in Mill Valley\, California since 1976\, integrating mediative principles into the practice of law and the resolution of legal disputes. Co-founder of the Center for Understanding in Conflict (formerly the Center for Mediation in Law)\, he has been teaching mediation since 1980. Prior to his work as a mediator\, he practiced law as a trial lawyer with Friedman and Friedman in Bridgeport\, Connecticut. After several years as an advocate\, he sought a new approach to resolving disputes through increasing the participation of the parties in the resolution of their differences. At that time\, he and his colleague\, Jack Himmelstein\, began to develop the Understanding-based model that is now practiced extensively in the United States and Europe. \n\n\n\n\n\n\n\n\n\nNorman Fischer is a poet\, author\, Zen Buddhist priest\, and former abbot of the San Francisco Zen Center. As founder of the Everyday Zen Foundation (www.everydayzen.org)\, his work with meditation practice has taken him into many corners of contemporary American life\, including the arts\, education\, hospice training\, and lawyering as a spiritual path. Norman has worked with the Center for Understanding in Conflict on inquiries that bring the calmness and insight of meditation practice directly into conflict situations. The author of 29 books\, his poetry titles include Selected Poems 1980–2013\, Men in Suits\, and There Was A Clattering As…. His recent and notable Buddhist titles include Training in Compassion\, The World Could Be Otherwise\, and\, forthcoming in 2026\, The Great Road: Zen Master Dogen and the Art of Continuous Practice. \n\n\n\n\n\n\n\n\nContinuing Education Credits\nLegal: The Center for Understanding in Conflict is an accredited provider of California Continuing Legal Education. This training  – appropriate for both newly admitted and experienced attorneys – will qualify for 30 CA MCLE credit hours\, including 12 Wellness and 2 Civility in the Legal Profession. \nPhoto and Video Notice\nWe’re excited to have you at our training event! Please note that we may be taking photos and videos to capture the wonderful moments and share them in our promotional materials\, including social media\, websites\, and brochures. If you prefer not to be photographed or recorded\, just let one of our friendly organizers or trainers know. We’ll be happy to respect your wishes and ensure your privacy. \nRefund Policy\nA full refund\, minus a $250 administration fee\, will be made if cancelled prior to September 1\, 2025. A 50% refund will be made for cancellations between September 1 and November 1 unless we are able to fill your place.  No refunds will be made after November 1 unless we are able to fill your place. \nPLEASE NOTE THAT REGISTRATIONS RECEIVED LESS THAN 72 HOURS PRIOR TO PROGRAM START WILL BE ACCEPTED AT THE DISCRETION OF THE TRAINING TEAM DUE TO DEMANDS OF PREPARATION TIME AND ROLE PLAY ASSIGNMENTS. \n  \nFor additional information\, please email us at admin@understandinginconflict.org. \n*Please note that trainers are subject to availability and may change prior to program start without notice. \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/2026-scpi-retreat-conflict-and-compassion/
LOCATION:Mar de Jade\, Mar de Jade No. 1\, Chacala\, nayarit\, Mexico
CATEGORIES:Advanced Topics,Conference,International,Live Training,Practitioner Training,SCPI Events
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260122T120000
DTEND;TZID=America/Los_Angeles:20260122T130000
DTSTAMP:20260820T132900
CREATED:20251222T181057Z
LAST-MODIFIED:20251222T181224Z
UID:62753-1769083200-1769086800@understandinginconflict.org
SUMMARY:Beneath the Conflict:  Civility Through Understanding Tension\, Emotion\, and Bias (CA CLE Eligible)
DESCRIPTION:In recent years\, as public discourse has become increasingly harsh\, there have been increasing calls for civility in many spaces\, including the legal profession and conflict resolution. True civility in conflict resolution goes deeper than surface-level politeness. This webinar challenges conflict professionals to consider carefully what civility means by exploring how productive tension\, self-awareness\, and acknowledging emotion lead to deeper conversations and better outcomes. \nJoin Melanie Rowen and Catherine Conner as we examine: \n\nThe paradox of productive tension: Why allowing discomfort in the room can motivate parties toward genuine resolution rather than superficial agreement\nEmotional Regulation: Distinguishing between feelings and behaviors that advance resolution and those that reflect bias and drive incivility and harm\nJudgment awareness practice: How recognizing our own biases and judgments helps us understand parties and other professionals with greater clarity and respect\nWhat lies beneath: Discovering the real interests and concerns that drive conflict—and\, if not surfaced\, can create civility challenges\n\nThis program satisfies the 1 hour California State Bar civility credit requirement* and provides practical tools for any conflict professional to eliminate bias-driven incivility through deeper self-awareness and more authentic professional engagement. \n\n*Legal Continuing Education:  The Center for Understanding in Conflict is an accredited provider of California Continuing Legal Education by the State Bar of California.  This webinar training is appropriate for both newly admitted and experienced attorneys and will qualify for 1 participatory CA MCLE credit hour. \n\n  \n\nPlease note California MCLE credit is only available for the live webinar and not for recorded sessions. \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/beneath-the-conflict-civility-through-understanding-tension-emotion-and-bias/
LOCATION:ONLINE
CATEGORIES:Online Training,Practitioner Training,Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251009T120000
DTEND;TZID=America/Los_Angeles:20251009T140000
DTSTAMP:20260820T132900
CREATED:20250613T190504Z
LAST-MODIFIED:20251014T190701Z
UID:48149-1760011200-1760018400@understandinginconflict.org
SUMMARY:Series - Navigating Difficult Conversations
DESCRIPTION:Conflict is part of life – but navigating it well requires more than instinct. This two-part online course gives you practical skills and a supportive structure to face conflict with intention\, clarity\, and empathy. You’ll learn how to prepare for\, invite\, and engage in challenging conversations that build understanding\, even when stakes are high. This course is focused on conversations in which you are one of the parties in conflict although the concepts and tools are applicable to all conflict-laden conversations. \nCourse Overview\nThrough short lectures\, guided reflections\, group dialogue\, and real-life role play\, you’ll gain practical tools and insights to approach conflict differently. You’ll also explore your own reactions to conflict\, work with allies\, and practice core communication techniques like looping and checking for understanding. \nThe course is grounded in the Understanding-Based approach and structured around three essential areas: \n\nPreparing Yourself: Clarify your motivations and what’s at stake for you. Understand when a conversation may – or may not – be productive.\nInviting and Structuring the Conversation: Learn how to invite others into a dialogue in a way that increases the chances of connection. Set clear agreements to create a safe and intentional space.\nEngaging in the Conversation: Practice staying grounded and responsive\, even in the heat of conflict. Explore how to listen deeply\, express your own truth\, and work toward outcomes that reflect what matters most to all involved.\n\nWho Should Attend\nThis course is designed for anyone who wants to handle conflict more constructively – in personal\, professional\, or community settings. Whether you’re navigating a challenging work relationship\, looking for a way to shift communication patterns in a community group or family or simply wanting to show up differently in difficult conversations\, this training offers insight and practical tools to help you do so with more confidence and clarity. \nWhat You’ll Gain\n\nA clear process for approaching difficult conversations\nInsight into your own patterns and motivations in conflict\nPractical experience inviting and engaging others in dialogue\nTools to foster mutual understanding and make meaningful progress\n\nPre-Course Reflection\nYou’ll be asked to bring a real-life situation involving one of their own conflicts to explore during the course. \nProgram Schedule\n\nDates: October 9 and 23\, 2025\nTime: 12 – 2 PM PT / 3 – 5:00 PM ET\nFormat: Online via Zoom\nCost: $250 for the full series\n\nCancellation Policy\nCancellations within 30 days will incur a $250 admin fee. Within 2 weeks\, 50% of the fee will be retained (half applicable to a future course). No refunds within 1 week of the course start unless a replacement participant is found. No refunds after the series begins. \nPlease note: Trainer availability may change without notice. \nTrainers\nArmine Baltazar is a mediator and a collaborative attorney in Los Angeles.  After over 20 years of practicing in the litigation arena\, Armine finds it deeply fulfilling to help couples find a non-litigated way through divorce. She co-founded HEALTHY Divorce\, a Los Angeles Superior Court pilot project that links lower-income divorcing couples with support services such as legal\, parenting\, mental health\, and housing. She is also a member of CUC’s Programs Committee and is the Chair of Virtual Divorce California’s Diversity Committee. \nSethu Laxmi Nair is a mediator\, facilitator\, coach\, and trainer in the fields of alternative dispute resolution and restorative practices. Currently\, she serves as the Director of Alternative Dispute Resolution (ADR) and Restorative Practices at the Center for Creative Conflict Resolution\, an innovative public service group that offers a blend of conflict resolution\, training\, and systems design options within and across the New York City government. Through her private practice\, Sethu consults with nonprofit organizations and businesses\, offering a unique blend of leadership coaching\, mediation\, and group conflict management. \n 
URL:https://understandinginconflict.org/event/series-navigating-difficult-conversations-3/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Online Training,Practitioner Training
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251003T080000
DTEND;TZID=America/Los_Angeles:20251004T160000
DTSTAMP:20260820T132900
CREATED:20250506T185949Z
LAST-MODIFIED:20250918T194828Z
UID:48016-1759478400-1759593600@understandinginconflict.org
SUMMARY:Mediation Lab: From Training to Practice
DESCRIPTION:Are you a trained mediator ready to move from theory to real-time practice? Mediation Lab is an immersive\, skills-focused online training designed for mediators who have completed foundational coursework and are ready to go deeper. \nIn this dynamic workshop\, you’ll follow one continuous mediation case from intake to resolution. At every stage\, our experienced instructors will guide you through the evolving process\, demonstrating key techniques and then coaching you as you step into structured role plays using the same case. This “learn by doing” approach helps you build fluency and confidence while strengthening your ability to navigate the real-world dynamics of conflict. \nWhat You’ll Experience\nEach segment includes: \n\nBrief\, focused teachings on essential tools and stage-specific challenges\nLive demonstrations by seasoned mediator-instructors\nStructured role play with real-time feedback\nFacilitated group discussion and coaching\n\nBy working through a single case from beginning to end\, you’ll gain a holistic understanding of the mediation arc – learning to adjust your approach as new information and dynamics emerge. This format offers the practice time many mediators say they’ve been missing after basic training. \nWho This is For\nThis program was created in response to feedback from experienced practitioners and past participants in our foundational programs. Many expressed the need for a space to apply their learning more deeply\, with time to work a case from intake through agreement – an opportunity to integrate the Understanding-Based model into their own voice and practice. \nLearning Objectives\n\nConduct a full mediation using the Understanding-Based approach\, from intake through closure\nApply strategies that match the stage of the mediation and support party ownership\nReflect on your own practice\, using feedback and coaching to identify growth areas\n\nProgram Fee\nThe cost for the full two days is $550 \nContinuing Legal Education (CLE) Credit\nThe Center for Understanding in Conflict is an accredited provider of California MCLE. Participants will earn 13 participatory MCLE credit hours upon completion. \nIn New York\, The Mediation Lab will fulfill 13 NY CLE credit hours (13 Skills credits).  For continuing legal education purposes\, the Mediation Lab is appropriate for both newly admitted and experienced attorneys. \nAbout the Trainers\nCatherine Conner has been a mediation and collaborative practice trainer since 2004. She is a frequent presenter at collaborative conferences and family law workshops. She authored Collaborative Practice Materials with Steven Neustadter and Margaret Anderson. Catherine Conner’s private practice focuses on family law alternate dispute resolution\, including mediation\, collaborative practice\, and private judging. She graduated from the UC Berkeley School of Law in 1982 and is a founding partner of Conner\, Lawrence\, Rodney\, Olhiser & Barrett\, LLP. She has been honored as the recipient of the Rex Sater Award for Excellence in Family Law\, the Eureka award by Collaborative Practice California and was the 2018 honoree for Careers of Distinction.  She was on the Board of Directors of the International Academy of Collaborative Professionals from 2007-2014 and served as the President in 2013. \nMichelle Exline Minovi is a highly skilled divorce and family mediator with 12+ years family law experience.  As Managing Attorney at the legal services non-profit Ayuda in Washington\, D.C.\, Michelle represented low-income and Spanish-speaking immigrant clients in complex matrimonial cases in the context of domestic violence. After moving to Brooklyn\, Michelle litigated and won sole custody on behalf of a mother of two children who was forced to leave the ultra-orthodox community because she identified as queer. After three years of intense litigation\, Michelle wondered if there was an alternative way to divorce. Michelle knew she had to pivot from litigation to mediation when she took her first mediation training at the Center for Understanding Conflict. \nMelanie Rowen is a mediator and conflict coach who believes in the power of understanding-based conflict resolution to transform our world. She frequently trains individuals and groups on effective communication in conflict situations and on creating inclusive environments\, particularly around gender\, sexual orientation\, and disability. Melanie previously litigated civil rights cases\, including marriage equality\, employment discrimination\, issues involving transgender and gender non-conforming youth and their families\, and issues facing LGBTQ+ elders\, at the National Center for Lesbian Rights\, and served on the Board of Directors of the Transgender Law Center. Earlier in her career\, she worked in business litigation at Latham & Watkins LLP\, and for many years\, she was the Associate Director for Public Interest Programs at UC Berkeley School of Law. Melanie currently works in attorney professional development at the Bay Area offices of a large law firm\, and is a member of the Board of Directors for the National Association for Law Placement. \n  \nPLEASE NOTE THAT REGISTRATIONS RECEIVED LESS THAN 72 HOURS PRIOR TO PROGRAM START WILL BE ACCEPTED AT THE DISCRETION OF THE TRAINING TEAM DUE TO DEMANDS OF PREPARATION TIME AND ROLE PLAY ASSIGNMENTS. \nFor additional information\, please email us at admin@understandinginconflict.org. \n*Please note that trainers are subject to availability and may change prior to program start without notice. \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/mediation-lab-one-case-from-beginning-to-end/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Online Training,Practitioner Training,Workshop
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250925T090000
DTEND;TZID=America/Los_Angeles:20250925T100000
DTSTAMP:20260820T132900
CREATED:20250828T202700Z
LAST-MODIFIED:20250828T204701Z
UID:62398-1758790800-1758794400@understandinginconflict.org
SUMMARY:Working with Lawyers in the Room: Part 2 (2025)
DESCRIPTION:Join Michelle Exline Minovi and Gary Friedman for Part 2 of Working with Lawyers in the Room.  In Part 1 we discussed how to establish agreements and expectations for lawyers’ participation that honor both legal advocacy and collaborative problem solving.  In Part 2\, we will explore how to actively engage the lawyers\, parties and mediator in understanding the law and its consequences.  Drawing from the Center for Understanding in Conflict’s model\, attendees will learn how to foster genuine dialogue and understanding within the complex attorney-client-mediator triangle. \nKey topics also include: \n\nRecognizing and working with the tension between positional advocacy and interest-based dialogue\nFacilitating communication that allows clients to be heard while respecting attorney-client relationships\nManaging moments when legal strategy conflicts with relational healing or creative problem-solving\n\nWhether you’re an experienced mediator seeking to refine your approach or new to mediations with participating lawyers\, this session will provide practical tools and insights for navigating these complex but rewarding mediations. Participants will leave with concrete strategies for fostering understanding even when the room includes zealous advocates. \nIf you did not attend Part 1\, click here for information about viewing it.
URL:https://understandinginconflict.org/event/working-with-lawyers-in-the-room-part-2-2025/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250912T090000
DTEND;TZID=America/Los_Angeles:20250912T133000
DTSTAMP:20260820T132900
CREATED:20250612T195738Z
LAST-MODIFIED:20260121T211847Z
UID:48132-1757667600-1757683800@understandinginconflict.org
SUMMARY:Introduction to Understanding Workplace Conflict (SHRM and HRCI Credit)
DESCRIPTION:Conflict at work is inevitable – but it doesn’t have to be insurmountable. This 4.5-hour live interactive training introduces the core principles and practical tools of the Understanding-based approach to resolving workplace conflict. Whether you’re an HR leader\, manager\, consultant\, attorney\, or team member\, this workshop provides a meaningful starting point for navigating challenging dynamics and building stronger professional relationships. \nWhy This Training\nWorkplace conflict often stems not from what is said\, but from what goes unspoken. This training helps participants move beyond surface-level fixes and into the heart of what drives conflict. You’ll learn to slow down\, understand what’s really happening – for yourself and others – and engage more effectively with the people and systems around you. \nWhat You’ll Learn\n\nHow to build trust and connection in the face of disagreement\nWays to address early-stage conflict before it escalates\nTechniques to de-escalate tense situations with clarity and compassion\nA deeper understanding of how personal awareness shapes professional communication\nReal-world practice through role plays\, reflection\, and group exercises\n\nWho Should Attend\nThis training is designed for professionals at all levels who are ready to engage workplace conflict in a more effective and human-centered way. Whether you’re in leadership\, support\, or team-based roles\, this course delivers practical value you can apply immediately and build on over time. \nHR professionals\, managers and team leads will gain frameworks to handle complex interpersonal dynamics and leave with new tools to address tension early\, reduce misunderstandings\, and shift from managing conflict to facilitating resolution. Outcomes include stronger team cohesion\, greater morale\, and fewer disruptions to productivity. \nConsultants and executive coaches will deepen their ability to support clients and colleagues in navigating high-stakes conversations. The Understanding-based model offers a durable alternative to adversarial approaches\, with strong relevance for internal workplace matters. \nEmployees and cross-functional team members will gain confidence and clarity in how to address issues directly and constructively\, even without formal authority. This empowers healthier work cultures and more resilient communication. \nWhy it Matters\nOrganizations lose time\, money\, and talent when conflict is mismanaged or ignored. This training delivers a strong return on investment by helping participants: \n\nReduce time spent on repeated\, unresolved conflicts\nIncrease engagement and trust among coworkers\nRetain high-performing staff through better communication\nBuild a more responsive and humane workplace culture\n\nParticipants consistently tell us this training transforms how they see and handle conflict – not just at work\, but in every part of life. It is a powerful foundation for anyone seeking to make conflict less costly and more meaningful. \nLearning Outcomes\nBy the end of this training\, participants will be able to: \n\nIdentify and apply the six core principles of the Understanding-based approach\nUse specific techniques to address emerging and high-tension workplace conflicts\nRecognize different conflict styles and adapt strategies for collaboration\nBegin integrating personal awareness into conflict resolution practices\n\nFormat & Details\nDate & Time: September 12\, 2025\, 9:00 AM – 1:30 PM Pacific Time (includes two 15-minute breaks) \n                                                         12:00PM – 4:30PM Eastern Time \nLocation: Live Online (Zoom) \nCost: $250 \nCE Credits: 4 hours SHRM & HRCI \nNo prerequisites required \nThis course is a prerequisite for the Fundamentals of Understanding Workplace Conflict (SHRM and HRCI Credit) training. \n*Note: Both the 4-hour Introductory course and 14-hour course may be booked together. Select the ticket “BOTH PROGRAMS – 4 and 14-hour” ticket to register for both programs with a 15% discount. \nCancellation Policy\nThis training is not refundable\, though a credit may be applied to a future program if transferred 30 days in advance of program start. \nSHRM and HRCI Certification\nThe Center for Understanding in Conflict is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities. \n  \nThis Program has been pre-approved for 4 recertification continuing education credit hours toward aPHR®\, aPHRi™\, PHR®\, PHRca®\, SPHR®\, GPHR®\, PHRi™\, and SPHRi™ recertification through HRCI. \nAbout the Center\nThe Center for Understanding in Conflict pioneered understanding-based mediation and is one of the first and only nonprofit conflict resolution training organizations worldwide. \nSince 1982\, the Center has trained more than 10\,000 professionals worldwide\, including leaders from the Harvard Law School Program on Negotiation\, Intel Corporation\, Roche\, SAP and the World Intellectual Property Organization. Our approach is rooted in real-world practice\, human connection\, and the belief that conflict can be a doorway to transformation. \nTrainers\nHelen Chen is a mediator\, trainer\, and conflict coach with deep expertise in workplace conflict. A former employment attorney at Advancing Justice – Asian Law Caucus\, she represented workers in areas ranging from retaliation to occupational safety. She later trained both employers and employees across sectors through the Labor Occupational Health Program at UC Berkeley. Today\, Helen supports organizations through mediation and conflict coaching\, with a focus on improving work relationships and conditions. She is based in the San Francisco Bay Area and trained in mediation by the Center for Understanding in Conflict and others. \n \nCatherine Conner has trained mediators and collaborative professionals since 2004\, bringing decades of real-world experience in conflict resolution. Her private practice focuses on family law mediation and collaborative practice\, and she brings her strong background in alternate dispute resolution into the workplace setting. She is a founding partner at her law firm and has been recognized nationally for her excellence in the field. Catherine’s extensive experience in building bridges between conflicting parties informs her dynamic\, practical teaching style. \n \nPat Lau served as a workplace mediator at Intel Corporation for 14 years\, where he co-founded and led the company’s internal Collaborative Mediation Program. Under his guidance\, this initiative helped resolve complex conflicts between coworkers\, managers\, and teams. Pat is a nationally recognized trainer and presenter on workplace conflict\, with published work in the Corporate Mediation Journal and Managing Conflict (2nd ed.). He brings a systems-minded approach to mediation from his prior engineering career and is committed to helping professionals understand and shift conflict dynamics from the inside out. \n \nAdditional Notes\nRegistrations received fewer than 72 hours before the program will be accepted at the discretion of the training team due to role-play and logistics needs. \nFor questions\, contact us at admin@understandinginconflict.org \n  \n**Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/introduction-to-understanding-workplace-conflict/
LOCATION:ONLINE
CATEGORIES:Basic mediation,Online Training,Practitioner Training,Workplace Mediation
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250724T120000
DTEND;TZID=America/Los_Angeles:20250724T130000
DTSTAMP:20260820T132900
CREATED:20250529T155059Z
LAST-MODIFIED:20250613T195634Z
UID:48089-1753358400-1753362000@understandinginconflict.org
SUMMARY:When Progress Stops: Navigating Impasse in Conflict Resolution
DESCRIPTION:Every conflict resolution professional has been there – the moment when progress grinds to a halt and parties seem hopelessly deadlocked. In this interactive 1-hour webinar\, you’ll discover why impasse occurs and learn practical strategies to transform these challenging moments into opportunities for breakthrough. \nWhat You’ll Explore: \n\nThe anatomy of impasse: recognizing the warning signs and underlying dynamics that create deadlock\nRoot causes beyond the obvious—from unspoken fears to identity threats and power imbalances\nA toolkit of proven strategies to restart momentum and re-engage stuck parties\nWhen to lean in\, when to step back\, and how to reframe the conversation\nLive demonstration of a key technique in action\, showing real-world application\n\nWho Should Attend: \nMediators\, conflict professionals\, HR professionals\, managers\, ombudspeople\, and anyone involved in formal or informal conflict resolution processes who wants to build confidence in handling their most challenging cases. \nWhether you’re new to conflict resolution or a seasoned practitioner\, you’ll gain fresh perspectives and practical tools to help parties move from “we’ll never agree” to meaningful resolution. \n 
URL:https://understandinginconflict.org/event/when-progress-stops-navigating-impasse-in-conflict-resolution/
LOCATION:ONLINE
CATEGORIES:Live Training,Practitioner Training,Webinars,Workplace Mediation
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250616T120000
DTEND;TZID=America/Los_Angeles:20250616T130000
DTSTAMP:20260820T132900
CREATED:20250529T152153Z
LAST-MODIFIED:20250613T192433Z
UID:48085-1750075200-1750078800@understandinginconflict.org
SUMMARY:Beyond the Heat: Practical De-escalation Skills for Work and Life
DESCRIPTION:Join us for this interactive 1-hour webinar where you’ll learn proven techniques to navigate tense situations with confidence and skill. Whether you’re a manager dealing with upset employees\, a team member caught in workplace conflict\, a conflict professional facing agitated parties or someone looking to improve your communication in challenging situations\, this session will equip you with practical tools you can use immediately. \nWhat You’ll Learn: \n\nWhy traditional approaches often backfire\nHow to recognize your own internal reactions and work with them\nTools for effective de-escalation\nHow to adapt your approach based on your role—whether you’re directly involved\, observing\, or mediating\n\nWe will present real-world applications using case studies and demos from the workplace. \nWho Should Attend: \nManagers\, team leaders\, HR professionals\, conflict professionals\, and anyone who wants to build stronger relationships and create more positive outcomes during difficult conversations. \nYou’ll leave with actionable strategies that are effective not just in your work\, but in all areas of your life where clear\, calm communication matters most!
URL:https://understandinginconflict.org/event/beyond-the-heat-practical-de-escalation-skills-for-work-and-life/
LOCATION:ONLINE
CATEGORIES:Live Training,Practitioner Training,Webinars,Workplace Mediation
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250516T090000
DTEND;TZID=America/Los_Angeles:20250528T113000
DTSTAMP:20260820T132900
CREATED:20250228T175947Z
LAST-MODIFIED:20250529T155514Z
UID:47880-1747386000-1748431800@understandinginconflict.org
SUMMARY:Your Next Steps: Launching Your Understanding-Based ADR Work
DESCRIPTION:Have you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice\, what next? This three-part series will help you explore your motivations\, professional goals\, opportunities and challenges.  \nThis will be an interactive process with exercises and briefings on practical aspects of starting and/or incorporating ADR into a practice or your work and bringing people in the door. You will leave with a concrete action plan to develop the next phase of your work. \nWho should take this series? People who are excited about incorporating the Understanding Based Model into their work but aren’t sure how or are looking for structured support in taking this step. \nMay 16\, June 13\, and July 11\, 2025\n9 – 11:30 AM PT • 12 – 2:30 PM ET • 6 – 8:30 PM CEST\n \nTopics\nMay 16:  Assessing Yourself  \nWe will assess where you are now\, clarify what you are looking for in the future\, determine what needs to change\, and identify possible barriers.  \nJune 13: Assessing Your Situation and Creating a Plan \nWe will delve into the concrete aspects of your current situation\, compare it to your desired situation\, and explore how to close the gap between the two.  \nJuly 11:  Implementing the Plan \nWe will explore how to let the world know about your new approach\, share plans and ideas\, and leave with concrete next steps. \nLogistics\nThe training session will be conducted through Zoom. After registration\, a separate email with Zoom connection details will be sent prior to the event. \nParticipants are encouraged to log on ten minutes before the start of each session to troubleshoot any technical issues and help ensure the programs can start on time each day. \nBetween sessions\, ‘homework’ and reflective exercises will be assigned. \nCost\nThe program training fee for the entire series is just $300. Participants are expected to attend the entire series so they can benefit full from the experience. \n  \n \nFaculty\nMelanie Rowen is a mediator and conflict coach who believes in the power of understanding-based conflict resolution to transform our world. She frequently trains individuals and groups on effective communication in conflict situations and on creating inclusive environments\, particularly around gender\, sexual orientation\, and disability. Melanie previously litigated civil rights cases\, including marriage equality\, employment discrimination\, issues involving transgender and gender non-conforming youth and their families\, and issues facing LGBTQ+ elders\, at the National Center for Lesbian Rights\, and served on the Board of Directors of the Transgender Law Center. Earlier in her career\, she worked in business litigation at Latham & Watkins LLP\, and for many years\, she was the Associate Director for Public Interest Programs at UC Berkeley School of Law. Melanie currently works in attorney professional development at the Bay Area offices of a large law firm\, and is a member of the Board of Directors for the National Association for Law Placement. \nCaitlin Meredith\, MPH\, MA\, is a mediator\, coach and conflict skills trainer who works with individuals\, organizations and families navigating transitions and conflict. Her curiosity about conflict led to 13 years with Doctors Without Borders in war zones in sub-Saharan Africa\, and then to consulting in the criminal justice system. After working in the aftermath of big conflicts\, she decided to learn more about preventing and working through disagreements through courageous conversations. This curiosity led her to the Center for Understanding in Conflict. In addition to her private practice\, Caitlin volunteers her time as a mediator for community and court-based mediation programs in Colorado and California. She also teaches Core Mediation and Negotiation classes at the Monterey College of Law and co-hosts a podcast about women’s financial literacy. In all of her endeavors\, Caitlin finds honest\, clear and vulnerable communication to be the key ingredient for creating meaningful connections in our lives. Also\, humor. \n\nCancellation Policy\nPlease note our cancellation policy for this series: there are no refunds after the start of the series. \nPLEASE NOTE THAT REGISTRATIONS RECEIVED LESS THAN 72 HOURS PRIOR TO PROGRAM START WILL BE ACCEPTED AT THE DISCRETION OF THE TRAINING TEAM DUE TO DEMANDS OF PREPARATION TIME AND ROLE PLAY ASSIGNMENTS. \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/your-next-steps-launching-your-understanding-based-adr-work-2/
LOCATION:ONLINE
CATEGORIES:Online Training,Practitioner Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250417T120000
DTEND;TZID=America/Los_Angeles:20250417T130000
DTSTAMP:20260820T132900
CREATED:20250228T174557Z
LAST-MODIFIED:20250228T174633Z
UID:47877-1744891200-1744894800@understandinginconflict.org
SUMMARY:How to Tell People You’re a Mediator
DESCRIPTION:Struggling to explain what you do as a mediator in a way that sparks interest and understanding? Join Melanie Rowen and Caitlin Meredith for How to Tell People You’re a Mediator\, where you’ll learn how to use storytelling to educate potential clients – and your broader community – about the value of mediation. Together\, we’ll explore how to craft compelling narratives that illustrate the kinds of conflicts you help resolve\, the impact of your work\, and why mediation matters to you personally. Whether you’re networking\, marketing your services\, or simply answering the question\, “So\, what do you do?”—this session will give you the tools to communicate your role with clarity and confidence.
URL:https://understandinginconflict.org/event/how-to-tell-people-youre-a-mediator/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250416T120000
DTEND;TZID=America/Los_Angeles:20250416T140000
DTSTAMP:20260820T132900
CREATED:20250613T190447Z
LAST-MODIFIED:20250613T204822Z
UID:47950-1744804800-1744812000@understandinginconflict.org
SUMMARY:Series - Navigating Difficult Conversations
DESCRIPTION:Conflict is an inherent part of human relationships\, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for\, initiate\, and participate in difficult conversations that foster understanding and connection\, even in challenging circumstances. \nCourse Structure \nThe course includes short lectures\, guided self-reflection\, group discussions\, and role-play exercises. By the end\, you’ll have gained both conceptual knowledge and practical tools to approach conflict with greater clarity and effectiveness. Participants will also have opportunities to reflect on their own inner experiences\, work with allies\, and practice looping and other core communication techniques. \nThe course is structured around three key areas: \n\nSelf-Preparation: Understand your motivations\, goals\, and potential barriers before entering a difficult conversation. We will explore how to assess your readiness and determine when a conversation is appropriate.\nIssuing Invitations and Process Agreements: Learn how to thoughtfully invite others into a conversation and set agreements that create a foundation for productive dialogue.\nThe Conversation: Practice the skills needed to engage in the conversation itself\, including techniques for developing mutual understanding\, addressing differing perspectives\, and working toward a meaningful resolution.\n\nWhat You’ll Gain \nBy integrating lectures\, practice\, and reflective exercises\, this course provides a comprehensive toolkit for engaging in conflict-laden conversations with greater awareness\, empathy\, and skill. \n\nDescribe the steps for a meaningful conflict-focused conversation.\nAssess your motivation and goals for engaging in difficult conversations.\nAnalyze contra-indications for having a difficult conversation.\nPlan an invitation and set pre-conversation agreements.\nPractice participating in a difficult conversation through role play and reflection.\n\nPre-Course Work: Participants are asked to think of a real-life situation involving conflict that they would be willing to explore during the course. \nWho are the Trainers?* \nMelanie Rowen is a mediator and conflict coach who believes in the power of understanding-based conflict resolution to transform our world. She frequently trains individuals and groups on effective communication in conflict situations and on creating inclusive environments\, particularly around gender\, sexual orientation\, and disability. Melanie previously litigated civil rights cases\, including marriage equality\, employment discrimination\, issues involving transgender and gender non-conforming youth and their families\, and issues facing LGBTQ+ elders\, at the National Center for Lesbian Rights\, and served on the Board of Directors of the Transgender Law Center. Earlier in her career\, she worked in business litigation at Latham & Watkins LLP\, and for many years\, she was the Associate Director for Public Interest Programs at UC Berkeley School of Law. Melanie currently works in attorney professional development at the Bay Area offices of a large law firm\, and is a member of the Board of Directors for the National Association for Law Placement. \nSchedule Overview: \n\nSeptember: Focuses on self-preparation\, identifying the motivations and goals for a difficult conversation\, and recognizing the importance of curiosity. Activities include guided meditation\, journaling\, and initial small group discussions.\nOctober: Introduces the loop of understanding and the role of an ally in preparing for difficult conversations. Participants will practice looping and work in pairs to refine their approach to conversations.\nNovember: Covers issuing invitations and setting agreements\, followed by a deep dive into practicing the conversation itself through role play. Participants will apply all the skills learned and receive feedback.\n\nLogistics \nDates: February 18\, March 18\, April 16\, 2025 \nTime: 12PM – 1:30PM Pacific / 3PM – 4:30PM Eastern \nFormat: Online \nCost: $250 for the full series \nCancellation Policy  \nPlease note our cancellation policy:  If you cancel within 30 days prior to the program\, your deposit will be returned minus a $250.00 administration fee. Less than 2 weeks (but more than one week) prior to the program\, we will retain 50% of the total cost of the program (half of which may be applied to against a future program). Please note that refunds are not made for cancellations within the last week prior to the series start unless there is a replacement for your seat. There are no refunds after the start of the series. \n*Please note that trainers are subject to availability and may change prior to program start without notice. \n  \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/series-navigating-difficult-conversations-2/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Online Training,Practitioner Training
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/06/Event-Card-59-3.png
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250311T120000
DTEND;TZID=America/New_York:20250311T120000
DTSTAMP:20260820T132900
CREATED:20250218T140841Z
LAST-MODIFIED:20250331T211542Z
UID:47857-1741694400-1741694400@understandinginconflict.org
SUMMARY:Looping the Dynamic
DESCRIPTION:As conflict professionals\, we become great at observing and responding to the words used by parties in conflict.  But there is a whole different level of interaction happening at the same time – that of the parties’ dynamic\, i.e.\, what’s happening at a meta level including what’s their nonverbal communication.  For instance\, we can learn a lot by noticing the parties’ tone of voice\, how much they interrupt\, their body language\, and how they’re interacting.  Part of our job as conflict professionals is to observe the tenor of the interaction between the parties\, and to make sure the discussion is moving forward. \nReflecting our observations of their dynamic back to the parties can help them better understand whether this interaction is working for them and whether it’s a productive way to move forward and sometimes it can provide the keys to unlock the conflict. \nIn this webinar you will learn how to: \n\nObserve the parties’ dynamic and their nonverbal interaction.\nReflect your observations to the clients\nWork with the clients to escape their conflict trap.\nStrengthen each party’s autonomy by creating the structure for each to have the safe space to express their own views.\nFocus the clients’ attention on understanding each other.\n\nJoin Michelle Exline Minovi and Joy Rosenthal on Tuesday\, March 11th to learn how to use this important tool to help your clients. \nWho Are the Trainers?\nMichelle Exline Minovi is a highly skilled divorce and family mediator with 12+ years family law experience.  As Managing Attorney at the legal services non-profit Ayuda in Washington\, D.C.\, Michelle represented low-income and Spanish-speaking immigrant clients in complex matrimonial cases in the context of domestic violence. After moving to Brooklyn\, Michelle litigated and won sole custody on behalf of a mother of two children who was forced to leave the ultra-orthodox community because she identified as queer. After three years of intense litigation\, Michelle wondered if there was an alternative way to divorce. Michelle knew she had to pivot from litigation to mediation when she took her first mediation training at the Center for Understanding Conflict. \nJoy S. Rosenthal\, Esq. has been mediating divorce and practicing collaborative law since she started Rosenthal Law & Mediation in 2006.  Before going out on her own\, Joy represented children in foster care and in delinquency (criminal) proceedings. Joy taught family law at the City University of New York School of Law for several years\, and developed an online course called Landing On Your Feet – A Compassionate Lawyer’s Guide to Divorce for people who are going through divorce and separation.  The child support calculator on Joy’s website is used by lawyers and court staff throughout New York State.  She is thrilled to be a CUC trainer!
URL:https://understandinginconflict.org/event/looping-the-dynamic/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2025/02/Event-Card-57.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250227T120000
DTEND;TZID=America/Los_Angeles:20250310T140000
DTSTAMP:20260820T132900
CREATED:20240827T181902Z
LAST-MODIFIED:20250311T161458Z
UID:15970-1740657600-1741615200@understandinginconflict.org
SUMMARY:CUC Support and Development Group
DESCRIPTION:Joining a Support and Development Group is an invaluable opportunity to take your conflict resolution practice to the next level. Imagine having a dedicated space to bring your most pressing challenges\, gain fresh perspectives\, and explore innovative solutions with a community of like-minded professionals. The insights you gain\, combined with the relationships you build\, will deepen your mastery of the understanding-based model and enhance your effectiveness in the real-world situations you encounter daily. If you’re ready to invest in your growth and be part of a dynamic learning environment\, we encourage you to sign up or reach out with any questions. Take the next step in your professional journey—this is the perfect setting to refine your skills\, gain support\, and make lasting connections. \nHow the Group Works \nThe Support and Development Group is a collaborative learning environment designed for professionals who have completed the Center’s basic training and seek to deepen their understanding and application of the understanding-based model. This program offers a unique opportunity for participants to engage in practical learning by presenting real-world challenges they’ve encountered in integrating the model into their work. Through collective exploration\, the group investigates not only what is meaningful to the participant presenting but also what resonates with others\, fostering broader insights and growth. \nGroup Size and Structure \nThe intimate group size\, limited to 10 participants\, encourages deep\, interactive discussions. These sessions are led by seasoned facilitators from The Center for Understanding in Conflict who guide the group in theoretical reflection and practical problem-solving. Participants commit to five 2-hour meetings over six months\, creating a sustained\, trust-based learning community. The continuity of these meetings allows members to build strong connections\, enabling more candid sharing and deeper exploration of personal and professional conflict resolution challenges. \nWhat You’ll Gain \nIn addition to learning through case presentations\, the group is structured to encourage self-reflection and mutual feedback\, ensuring that participants can transform theoretical knowledge into confident\, applied practice in real time. By fostering a supportive environment where professionals can candidly share and explore their experiences\, this group is instrumental in making a real difference in their professional lives. \nLogistics \nDates: February 27\, March 27\, April 24\, May 22\, and June 26\, 2025 \nTime: 12PM – 2PM Pacific \nFormat: Online \nCost: $500 for the full series \nWho are the Trainers?* \nCatherine Conner has been a mediation and collaborative practice trainer since 2004. She is a frequent presenter at collaborative conferences and family law workshops. She authored Collaborative Practice Materials with Steven Neustadter and Margaret Anderson. Catherine Conner’s private practice focuses on family law alternate dispute resolution\, including mediation\, collaborative practice\, and private judging. She graduated from the UC Berkeley School of Law in 1982 and is a founding partner of Conner\, Lawrence\, Rodney\, Olhiser & Barrett\, LLP. In 1992\, Catherine became a Certified Family Law Specialist.  She has been honored as the recipient of the Rex Sater Award for Excellence in Family Law\, the Eureka award by Collaborative Practice California and was the 2018 honoree for Careers of Distinction.  She was on the Board of Directors of the International Academy of Collaborative Professionals from 2007-2014 and served as the President in 2013. She has been a board member of the CUC since 2015. \n \nMelanie Rowen is a mediator and conflict coach who believes in the power of understanding-based conflict resolution to transform our world. She frequently trains individuals and groups on effective communication in conflict situations and on creating inclusive environments\, particularly around gender\, sexual orientation\, and disability. Melanie previously litigated civil rights cases\, including marriage equality\, employment discrimination\, issues involving transgender and gender non-conforming youth and their families\, and issues facing LGBTQ+ elders\, at the National Center for Lesbian Rights\, and served on the Board of Directors of the Transgender Law Center. Earlier in her career\, she worked in business litigation at Latham & Watkins LLP\, and for many years\, she was the Associate Director for Public Interest Programs at UC Berkeley School of Law. Melanie currently works in attorney professional development at the Bay Area offices of a large law firm\, and is a member of the Board of Directors for the National Association for Law Placement. \nCancellation Policy  \nPlease note our cancellation policy:  If you cancel within 30 days prior to the program\, your deposit will be returned minus a $250.00 administration fee. Less than 2 weeks (but more than one week) prior to the program\, we will retain 50% of the total cost of the program (half of which may be applied to against a future program). Please note that refunds are not made for cancellations within the last week prior to the series start unless there is a replacement for your seat. There are no refunds after the start of the series. \nPLEASE NOTE THAT REGISTRATIONS RECEIVED LESS THAN 72 HOURS PRIOR TO PROGRAM START WILL BE ACCEPTED AT THE DISCRETION OF THE TRAINING TEAM DUE TO DEMANDS OF PREPARATION TIME AND ROLE PLAY ASSIGNMENTS. \nFor additional information\, please email us at admin@understandinginconflict.org. \n*Please note that trainers are subject to availability and may change prior to program start without notice. \n  \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/series-cuc-support-and-development-group/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Online Training,Practitioner Training
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/08/Event-Card-36.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250220T120000
DTEND;TZID=America/Los_Angeles:20250220T130000
DTSTAMP:20260820T132900
CREATED:20250123T130550Z
LAST-MODIFIED:20250123T130550Z
UID:47769-1740052800-1740056400@understandinginconflict.org
SUMMARY:Messy Conflict: Transforming Toxic Disputes
DESCRIPTION:Conflict professionals and mediators can encounter cases where traditional approaches fall short – when parties deliberately mislead\, launch personal attacks\, or harbor intense hatred that seems insurmountable. This practical webinar equips conflict resolution professionals with advanced techniques for transforming these volatile situations into opportunities for breakthrough. Learn how to use positive neutrality to empathetically and effectively engage parties to participate productively. \nWe will focus particularly on dealing with deception\, hostility\, and deep-seated animosity between parties.  By creating psychological safety for parties in high-conflict environments\, we will show how we help people move beyond positional bargaining to what really matters to them.  We will also address how to work with internal reactions to the partes that could interfere with emotionally supporting them.   Led by Catherine Conner and Gary Friedman\, this webinar draws from decades of combined experience in successfully navigating complex and emotionally charged mediations. 
URL:https://understandinginconflict.org/event/messy-conflict-transforming-toxic-disputes/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250218T120000
DTEND;TZID=America/Los_Angeles:20250310T133000
DTSTAMP:20260820T132900
CREATED:20240827T182427Z
LAST-MODIFIED:20250311T161234Z
UID:15973-1739880000-1741613400@understandinginconflict.org
SUMMARY:Series - Navigating Difficult Conversations
DESCRIPTION:Conflict is an inherent part of human relationships\, yet most of us have not learned how to approach these conversations with skill and intention. This three-part course is designed to help you navigate your own conflict-laden conversations with greater confidence and effectiveness. You’ll learn the essential steps to prepare for\, initiate\, and participate in difficult conversations that foster understanding and connection\, even in challenging circumstances. \nCourse Structure \nThe course includes short lectures\, guided self-reflection\, group discussions\, and role-play exercises. By the end\, you’ll have gained both conceptual knowledge and practical tools to approach conflict with greater clarity and effectiveness. Participants will also have opportunities to reflect on their own inner experiences\, work with allies\, and practice looping and other core communication techniques. \nThe course is structured around three key areas: \n\nSelf-Preparation: Understand your motivations\, goals\, and potential barriers before entering a difficult conversation. We will explore how to assess your readiness and determine when a conversation is appropriate.\nIssuing Invitations and Process Agreements: Learn how to thoughtfully invite others into a conversation and set agreements that create a foundation for productive dialogue.\nThe Conversation: Practice the skills needed to engage in the conversation itself\, including techniques for developing mutual understanding\, addressing differing perspectives\, and working toward a meaningful resolution.\n\nWhat You’ll Gain \nBy integrating lectures\, practice\, and reflective exercises\, this course provides a comprehensive toolkit for engaging in conflict-laden conversations with greater awareness\, empathy\, and skill. \n\nDescribe the steps for a meaningful conflict-focused conversation.\nAssess your motivation and goals for engaging in difficult conversations.\nAnalyze contra-indications for having a difficult conversation.\nPlan an invitation and set pre-conversation agreements.\nPractice participating in a difficult conversation through role play and reflection.\n\nPre-Course Work: Participants are asked to think of a real-life situation involving conflict that they would be willing to explore during the course. \nWho are the Trainers?* \nSethu Laxmi Nair is a mediator\, facilitator\, coach\, and trainer in the fields of alternative dispute resolution and restorative practices. Currently\, she serves as the Director of Alternative Dispute Resolution (ADR) and Restorative Practices at the Center for Creative Conflict Resolution\, an innovative public service group that offers a blend of conflict resolution\, training\, and systems design options within and across the New York City government. Through her private practice\, Sethu consults with nonprofit organizations and businesses\, offering a unique blend of leadership coaching\, mediation\, and group conflict management. \nA member of Hidden Water\, Sethu facilitates restorative circles to heal the impact of child sexual abuse in the family system. She also teaches a foundational course on Restorative Justice and Practices at the School of Social Work at Columbia University. Sethu has worked with various gender justice and human rights organizations in New York and India. She earned her bachelor’s at SUNY Purchase College and her Master’s in Economic and Political Development at the School of International and Public Affairs at Columbia University. \nMelanie Rowen is a mediator and conflict coach who believes in the power of understanding-based conflict resolution to transform our world. She frequently trains individuals and groups on effective communication in conflict situations and on creating inclusive environments\, particularly around gender\, sexual orientation\, and disability. Melanie previously litigated civil rights cases\, including marriage equality\, employment discrimination\, issues involving transgender and gender non-conforming youth and their families\, and issues facing LGBTQ+ elders\, at the National Center for Lesbian Rights\, and served on the Board of Directors of the Transgender Law Center. Earlier in her career\, she worked in business litigation at Latham & Watkins LLP\, and for many years\, she was the Associate Director for Public Interest Programs at UC Berkeley School of Law. Melanie currently works in attorney professional development at the Bay Area offices of a large law firm\, and is a member of the Board of Directors for the National Association for Law Placement. \nSchedule Overview: \n\nFebruary 18: Focuses on self-preparation\, identifying the motivations and goals for a difficult conversation\, and recognizing the importance of curiosity. Activities include guided meditation\, journaling\, and initial small group discussions.\nMarch 18: Introduces the loop of understanding and the role of an ally in preparing for difficult conversations. Participants will practice looping and work in pairs to refine their approach to conversations.\nApril 16: Covers issuing invitations and setting agreements\, followed by a deep dive into practicing the conversation itself through role play. Participants will apply all the skills learned and receive feedback.\n\nLogistics \nDates: February 18\, March 18\, April 16\, 2025 \nTime: 12PM – 1:30PM Pacific / 3PM – 4:30PM Eastern \nFormat: Online \nCost: $250 for the full series \nCancellation Policy  \nPlease note our cancellation policy:  If you cancel within 30 days prior to the program\, your deposit will be returned minus a $250.00 administration fee. Less than 2 weeks (but more than one week) prior to the program\, we will retain 50% of the total cost of the program (half of which may be applied to against a future program). Please note that refunds are not made for cancellations within the last week prior to the series start unless there is a replacement for your seat. There are no refunds after the start of the series. \n*Please note that trainers are subject to availability and may change prior to program start without notice. \n  \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/series-navigating-difficult-conversations/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Online Training,Practitioner Training
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/08/Event-Card-38-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250203T090000
DTEND;TZID=America/Los_Angeles:20250203T103000
DTSTAMP:20260820T132900
CREATED:20240913T123653Z
LAST-MODIFIED:20250613T202930Z
UID:16024-1738573200-1738578600@understandinginconflict.org
SUMMARY:Join Us for the Free Virtual CUC Meet and Greet!
DESCRIPTION:Are you interested in conflict resolution\, mediation\, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet\, a unique opportunity to engage with a community of like-minded individuals. This event\, held twice a year\, is a free\, 90-minute forum open to everyone\, providing a welcoming space to discuss any topic you wish to bring to the table. \nThe CUC Meet and Greet is facilitated by two experienced teachers passionate about the understanding-based conflict resolution model. One key benefit of attending this event is the opportunity to discuss any topic of interest or concern. The open format allows participants to steer the conversation in directions that are most relevant to them\, making each meet-and-greet a unique and dynamic experience. Whether you have questions about specific conflict scenarios\, want to discuss theoretical aspects of the understanding-based model\, or are curious about the Center’s programs and resources\, this is the perfect platform to voice your thoughts and gain valuable insights. \nBy interacting with the facilitators and other participants\, you can form connections leading to future collaborations\, mentorship opportunities\, or enriching discussions. The next Meet and Greet is just around the corner\, and we would love to see you there. Whether you want to deepen your knowledge\, share your experiences\, or listen and learn\, the CUC Meet and Greet offers a welcoming and stimulating environment. \nTogether\, we can continue to build a community that values understanding and collaboration in resolving conflicts. We look forward to seeing you at the CUC Meet and Greet! \nClick here to register: https://zoom.us/meeting/register/tJYvduupqjIqH9eqMNf9iLcrALjDujn_oQRu
URL:https://understandinginconflict.org/event/join-us-for-the-free-virtual-cuc-meet-and-greet-2/
LOCATION:ONLINE
CATEGORIES:Basic mediation,Conference,Online Training,Practitioner Training
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240919T090000
DTEND;TZID=America/Los_Angeles:20240919T100000
DTSTAMP:20260820T132900
CREATED:20240808T115238Z
LAST-MODIFIED:20240918T183506Z
UID:15901-1726736400-1726740000@understandinginconflict.org
SUMMARY:Effective Mediation in Small Claims Court
DESCRIPTION:Join Antoinette Delruelle and Michelle Minovi on September 19\, 2024 to learn about the nuances of small claims court mediation using the understanding-based approach. This session will cover essential best practices and address common challenges\, including managing tight time constraints\, fostering meaningful interactions between mediators and clients\, and handling pressures from the court to reach a swift decision. Gain insights into maintaining the integrity of the mediation process while ensuring fair and effective outcomes in a high-pressure environment.
URL:https://understandinginconflict.org/event/effective-mediation-in-small-claims-court/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/08/Event-Card-34.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240904T090000
DTEND;TZID=America/Los_Angeles:20240904T103000
DTSTAMP:20260820T132900
CREATED:20240703T214350Z
LAST-MODIFIED:20240808T122350Z
UID:15738-1725440400-1725445800@understandinginconflict.org
SUMMARY:Join Us for the Free Virtual CUC Meet and Greet!
DESCRIPTION:Are you interested in conflict resolution\, mediation\, or understanding different perspectives? We invite you to join the Center for Understanding in Conflict (CUC) Meet and Greet\, a unique opportunity to engage with a community of like-minded individuals. This event\, held twice a year\, is a free\, 90-minute forum open to everyone\, providing a welcoming space to discuss any topic you wish to bring to the table. \nThe CUC Meet and Greet is facilitated by two experienced teachers who are passionate about the understanding-based conflict resolution model. One key benefit of attending this event is the opportunity to discuss any topic of interest or concern. The open format allows participants to steer the conversation in directions that are most relevant to them\, making each meet-and-greet a unique and dynamic experience. Whether you have questions about specific conflict scenarios\, want to discuss theoretical aspects of the understanding-based model\, or are curious about the Center’s programs and resources\, this is the perfect platform to voice your thoughts and gain valuable insights. \nBy interacting with the facilitators and other participants\, you can form connections leading to future collaborations\, mentorship opportunities\, or enriching discussions. The next Meet and Greet is just around the corner\, and we would love to see you there. Whether you want to deepen your knowledge\, share your experiences\, or simply listen and learn\, the CUC Meet and Greet offers a welcoming and stimulating environment. \nTogether\, we can continue to build a community that values understanding and collaboration in resolving conflicts. We look forward to seeing you at the CUC Meet and Greet! \nClick here to register: https://zoom.us/meeting/register/tJIufuivrDwjH9dU2LG_8EUuBhwZ2ngUVkDN
URL:https://understandinginconflict.org/event/join-us-for-the-free-virtual-cuc-meet-and-greet/
LOCATION:ONLINE
CATEGORIES:Basic mediation,Conference,Online Training,Practitioner Training,Traditional Mediation,Workplace Mediation
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/07/unnamed-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240820T090000
DTEND;TZID=America/Los_Angeles:20240820T100000
DTSTAMP:20260820T132900
CREATED:20240702T131051Z
LAST-MODIFIED:20240808T122443Z
UID:15728-1724144400-1724148000@understandinginconflict.org
SUMMARY:The Driving Force: Unpacking Motivations
DESCRIPTION:A fundamental premise of effective understanding-based mediation is the necessity of motivation. Since mediation is a voluntary process\, its success hinges on the willingness and drive of both parties to participate. In most mediation situations\, the parties involved typically have a variety of motivations for wanting to mediate. These motivations can range from wanting to save money and time to having a say in the outcome with veto power. By exploring if the motivations to mediate are sufficient\, participation in the process can deepen the parties’ understanding of why they want to do it. \nJoin Katherine Miller and Caitlin Meredith on Tuesday\, August 20th\, 2024\, to learn practical strategies to help you identify motivations\, understand their critical role in the mediation process\, and learn how to navigate them for successful outcomes.
URL:https://understandinginconflict.org/event/the-driving-force-unpacking-motivations/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
ATTACH;FMTTYPE=image/png:https://understandinginconflict.org/wp-content/uploads/2024/07/unnamed.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240712T090000
DTEND;TZID=America/Los_Angeles:20240712T113000
DTSTAMP:20260820T132900
CREATED:20230822T140029Z
LAST-MODIFIED:20240722T141819Z
UID:14881-1720774800-1720783800@understandinginconflict.org
SUMMARY:Your Next Steps: Launching Your Understanding-Based ADR Work
DESCRIPTION:Have you have taken a conflict resolution training and want to add consensual dispute resolution to your existing work or start a new practice\, what next? This three-part series will help you explore your motivations\, professional goals\, opportunities and challenges.  \nThis will be an interactive process with exercises and briefings on practical aspects of starting and/or incorporating ADR into a practice or your work and bringing people in the door. You will leave with a concrete action plan to develop the next phase of your work. \nWho should take this series? People who are excited about incorporating the Understanding Based Model into their work but aren’t sure how or are looking for structured support in taking this step. \nDates: July 12\, August 02\, and August 23\, 2024\nTime: 9 – 11:30 AM PT • 12 – 2:30 PM ET • 6 – 8:30 PM CEST\n \nTopics\nJuly 12:  Assessing Yourself  \nWe will assess where you are now\, clarify what you are looking for in the future\, determine what needs to change\, and identify possible barriers.  \nAugust 02: Assessing Your Situation and Creating a Plan \nWe will delve into the concrete aspects of your current situation\, compare it to your desired situation\, and explore how to close the gap between the two.  \nAugust 23:  Implementing the Plan \nWe will explore how to let the world know about your new approach\, share plans and ideas\, and leave with concrete next steps. \nLogistics\nThe training session will be conducted through Zoom. After registration\, a separate email with Zoom connection details will be sent prior to the event. \nParticipants are encouraged to log on ten minutes before the start of each session to troubleshoot any technical issues and help ensure the programs can start on time each day. \nBetween sessions\, ‘homework’ and reflective exercises will be assigned. \nCost\nThe program training fee for the entire series is just $400. Participants are expected to attend the entire series so they can benefit full from the experience. \n  \n \nFaculty\nMelanie Rowen is a mediator and conflict coach who believes in the power of understanding-based conflict resolution to transform our world. She frequently trains individuals and groups on effective communication in conflict situations and on creating inclusive environments\, particularly around gender\, sexual orientation\, and disability. Melanie previously litigated civil rights cases\, including marriage equality\, employment discrimination\, issues involving transgender and gender non-conforming youth and their families\, and issues facing LGBTQ+ elders\, at the National Center for Lesbian Rights\, and served on the Board of Directors of the Transgender Law Center. Earlier in her career\, she worked in business litigation at Latham & Watkins LLP\, and for many years\, she was the Associate Director for Public Interest Programs at UC Berkeley School of Law. Melanie currently works in attorney professional development at the Bay Area offices of a large law firm\, and is a member of the Board of Directors for the National Association for Law Placement. \n  \nCatherine Conner has been a mediation and collaborative practice trainer since 2004. She is a frequent presenter at collaborative conferences and family law workshops. She authored Collaborative Practice Materials with Steven Neustadter and Margaret Anderson. Catherine Conner’s private practice focuses on family law alternate dispute resolution\, including mediation\, collaborative practice\, and private judging. She graduated from the UC Berkeley School of Law in 1982 and is a founding partner of Conner\, Lawrence\, Rodney\, Olhiser & Barrett\, LLP. In 1992\, Catherine became a Certified Family Law Specialist.  She has been honored as the recipient of the Rex Sater Award for Excellence in Family Law\, the Eureka award by Collaborative Practice California and was the 2018 honoree for Careers of Distinction.  She was on the Board of Directors of the International Academy of Collaborative Professionals from 2007-2014 and served as the President in 2013. \n  \nCaitlin Meredith\, MPH\, MA\, is a mediator\, coach and conflict skills trainer who works with individuals\, organizations and families navigating transitions and conflict. Her curiosity about conflict led to 13 years with Doctors Without Borders in war zones in sub-Saharan Africa\, and then to consulting in the criminal justice system. After working in the aftermath of big conflicts\, she decided to learn more about preventing and working through disagreements through courageous conversations. This curiosity led her to the Center for Understanding in Conflict. In addition to her private practice\, Caitlin volunteers her time as a mediator for community and court-based mediation programs in Colorado and California. She also teaches Core Mediation and Negotiation classes at the Monterey College of Law and co-hosts a podcast about women’s financial literacy. In all of her endeavors\, Caitlin finds honest\, clear and vulnerable communication to be the key ingredient for creating meaningful connections in our lives. Also\, humor. \n\nCancellation Policy\nPlease note our cancellation policy for this series: there are no refunds after the start of the series. \nPLEASE NOTE THAT REGISTRATIONS RECEIVED LESS THAN 72 HOURS PRIOR TO PROGRAM START WILL BE ACCEPTED AT THE DISCRETION OF THE TRAINING TEAM DUE TO DEMANDS OF PREPARATION TIME AND ROLE PLAY ASSIGNMENTS. \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/your-next-steps-launching-your-understanding-based-adr-work-2024/
LOCATION:ONLINE
CATEGORIES:Advanced Topics,Online Training,Practitioner Training
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240207T120000
DTEND;TZID=America/Los_Angeles:20240207T130000
DTSTAMP:20260820T132900
CREATED:20231215T145634Z
LAST-MODIFIED:20240105T144219Z
UID:15305-1707307200-1707310800@understandinginconflict.org
SUMMARY:Conflict Coaching: Practices and Principles
DESCRIPTION:Conflict coaching helps individuals\, groups\, and organizations manage and resolve conflicts effectively by empowering participants to address and navigate disputes constructively. Join Hansa Patel and Danillo Alves on February 7th\, 2024\, to learn principles and practices\, from the importance of maintaining impartiality and confidentiality to looping\, cultural sensitivity\, and how to give feedback and encourage self-reflection. \n  \n\n\n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/conflict-coaching-practices-and-principles/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240110T120000
DTEND;TZID=America/Los_Angeles:20240110T130000
DTSTAMP:20260820T132900
CREATED:20231130T203338Z
LAST-MODIFIED:20231130T203433Z
UID:15229-1704888000-1704891600@understandinginconflict.org
SUMMARY:Six Underlying Concepts: Refining the Process
DESCRIPTION:As you work with all parties in the room\, these foundational concepts underlie a different approach to conflict and our conflict resolution model. The six underlying concepts of the understanding-based approach are simple to grasp but challenging to implement when approaching diverse conflict scenarios. People and personalities in the room and within the mediator provide challenges\, environmental constraints\, and the need to shift gears and proceed in a different order. \nJoin Gary J. Friedman on Wednesday\, January 10th\, to learn about common challenges experienced when working through the concepts\, along with tips and best practices for staying the course while adapting to evolving dynamics within the mediation room. \n  \n\n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/six-underlying-concepts-refining-the-process/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20231212T120000
DTEND;TZID=America/Los_Angeles:20231212T130000
DTSTAMP:20260820T132900
CREATED:20230518T185548Z
LAST-MODIFIED:20231027T193943Z
UID:14540-1702382400-1702386000@understandinginconflict.org
SUMMARY:FREE - 2023 Town Hall: Exploring Possibilities
DESCRIPTION:As we approach the end of the year\, we invite you to a town hall webinar experience to collectively explore personal and professional interests\, address common concerns\, and ignite a passion for applying understanding-based practices. \nThere is no cost to attend this event\, although we do ask that you register.  \nJoin Catherine Conner and Gary Friedman on December 12\, 2023 and be part of an interactive discussion designed to help people find possibilities for themselves and others in the face of impossibility and gain invaluable insights to embark on a journey of successful conflict resolution and mediation with a renewed commitment to fostering harmonious relationships and creating positive change. \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/2023-town-hall-exploring-possibilities/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20230612T120000
DTEND;TZID=America/Los_Angeles:20230612T130000
DTSTAMP:20260820T132900
CREATED:20230424T125719Z
LAST-MODIFIED:20230612T172308Z
UID:14419-1686571200-1686574800@understandinginconflict.org
SUMMARY:Power Imbalance: Putting it all Together
DESCRIPTION:Power imbalances can skew the entire conflict resolution process in innumerable ways. During the Power Imbalance webinar series\, we’ve looked closely at three different kinds of power imbalances: interpersonal styles\, access to resources\, and relationship to social and cultural privilege. This session will allow participants to join a conversation building on the insights gained from prior discussions and reflecting broadly on how we can approach conflict resolution and difficult conversations skillfully and with mindful awareness of the impact of power on ourselves and the people we’re working with. Those who could not participate in the Power Imbalance series are still welcome to attend. \nJoin Gary Friedman and Melanie Rowen on June 12th from 12 – 1 PM PST for an engaging webinar that combines core concepts from the last three months into actionable steps for addressing power imbalances when bringing together parties in conflict. \nLegal Continuing Education:  The Center for Understanding in Conflict is an accredited provider of California Continuing Legal Education by the State Bar of California.  The Power Imbalance: The Power of Personality and Patterns training —appropriate for both newly admitted and experienced attorneys — will qualify for 1 participatory CA MCLE credit hour. \nPlease note California MCLE credit is only available for the live webinar and not for recorded sessions. \n  \nLooking for the MCLE course material or certificate? CLICK HERE to download them \nThe course evaluation survey can be found HERE. \n  \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’ \n  \n 
URL:https://understandinginconflict.org/event/power-imbalance-putting-it-all-together/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20230221T120000
DTEND;TZID=America/Los_Angeles:20230221T130000
DTSTAMP:20260820T132900
CREATED:20221228T192918Z
LAST-MODIFIED:20230131T202633Z
UID:14127-1676980800-1676984400@understandinginconflict.org
SUMMARY:Spirit of Collaboration: Starting and Managing a Peer Group
DESCRIPTION:In this interactive webinar\, Gary Friedman and Kim Gordon will discuss the value and benefits of starting a peer group for mediators and ADR practitioners. Drawing from decades of experience in conflict resolution and mediation\, centered on the understanding-based model\, Friedman and Gordon will share their process for forming peer groups and their foundational importance for developing mediation practices and guidance for creating excellent sources of support in collaborative professional support and self-reflection groups. \nTopics will include best practices for: \n\nDefining the group’s purpose and intent\nThe initial formation and leadership structure and meeting facilitation guidelines\nDeveloping practice and roleplay opportunities\nPromotion and marketing to increase participation and growth\nLeveraging local resources for expertise\nNurturing a group for long-term sustainability\nThe benefits and challenges of in-person and online meetings\n\nJoin Gary Friedman and Kim Gordon on February 21\, 2023\, from 12 PM – 1 PM PST for an interactive webinar for those looking to share questions and personal experiences. (Attendees are not required to participate and may remain anonymous). \nGary J. Friedman has been practicing law as a mediator with Mediation Law Offices in Mill Valley\, California since 1976\, integrating mediative principles into the practice of law and the resolution of legal disputes. Co-founder of the Center for Understanding in Conflict (formerly the Center for Mediation in Law)\, he has been teaching mediation since 1980. Prior to his work as a mediator\, he practiced law as a trial lawyer with Friedman and Friedman in Bridgeport\, Connecticut. After several years as an advocate\, he sought a new approach to resolving disputes through increasing the participation of the parties in the resolution of their differences. At that time\, he and his colleague\, Jack Himmelstein\, began to develop the Understanding-based model that is now practiced extensively in the United States and Europe. As one of the first lawyer mediators and a primary force in the current mediation movement\, he has used this model to complete over one thousand mediations in the last two decades He has mediated numerous two-party and multi-party disputes in the commercial and non-profit realms\, in the area of intellectual property\, real estate\, corporate\, personnel\, partnership formations and dissolutions\, and family law. \nKim Gordon has been an attorney and mediator for over 30 years and a collaborative law practitioner for over 20. She started her legal career as a clerk for US Federal District Judge Helen Frye and not long afterward found her calling in Family Law. Kim now works exclusively in Collaborative Law and Mediation. She began training others in collaborative practice in 2004 and now teaches basic and mastery-level work from workshops to several month and yearlong programs. Kim is an international collaborative law and conflict resolution speaker and educator\, serving on the Training Faculty for the International Academy of Collaborative Professionals for eight years. Kim has co-taught comprehensive courses for collaborative professionals on understanding-based conflict resolution based on the work of Gary Friedman\, explicitly focusing on Inside Out work\, and co-taught a conflict resolution class at Maitripa Buddhist College. Currently\, she is working to bring the Insight approach to the conflict resolution community. \n*Please select desired ticket and quantity using the +/- feature before clicking ‘Get Tickets.’
URL:https://understandinginconflict.org/event/spirit-of-collaboration-starting-and-managing-a-peer-group/
LOCATION:ONLINE
CATEGORIES:Practitioner Training,Webinars
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20230117T120000
DTEND;TZID=America/Los_Angeles:20230117T130000
DTSTAMP:20260820T132900
CREATED:20221128T220259Z
LAST-MODIFIED:20230102T234925Z
UID:14028-1673956800-1673960400@understandinginconflict.org
SUMMARY:Starting at Sorry: Apology to Accountability on the Path of Forgiveness
DESCRIPTION:Forgiveness can be a powerful force for restoring harmony and wholeness. A harmed person can find their freedom in practicing forgiveness. It can also empower them to move toward an amicable solution and allow the rebuilding of a fractured relationship. \nAn apology is a fragile beginning without accountability or a plan that acknowledges a release from guilt and responsibility for new or altered behavior that commits to better outcomes. However\, many of us have a powerful instinct that a process that does not support accountability can be problematic\, unhelpful\, or worse. As conflict professionals\, how can we create a process that supports taking responsibility and creating space for forgiveness? \nJoin Catherine Conner and Armine Baltazar on January 17 at 12:00 PM PST to discuss how to define apologies\, forgiveness\, and accountability while exploring how they intersect\, and how a conflict professional can build awareness\, contract about the process\, manage risks\, and have conversations about harm\, apologies\, accountability\, and forgiveness. \n\nDate: January 17\, 2023\nTime: 12:00 PM PT • 3:00 PM ET\n  \nAll webinars are free for CUC Connect members. Click here to learn more.\n  \n  \nCatherine Conner has been a mediation and collaborative practice trainer since 2004. She is a frequent presenter at collaborative conferences and family law workshops. She authored Collaborative Practice Materials with Steven Neustadter and Margaret Anderson. Catherine Conner’s private practice focuses on family law alternate dispute resolution\, including mediation\, collaborative practice\, and private judging. She graduated from the UC Berkeley School of Law\, Boalt Hall in 1982 and is a founding partner of Conner\, Lawrence\, Rodney\, Olhiser & Barrett\, LLP. In 1992\, Catherine became a Certified Family Law Specialist.  She has been honored as the recipient of the Rex Sater Award for Excellence in Family Law\, the Eureka award by Collaborative Practice California and was the 2018 honoree for Careers of Distinction.  She was on the Board of Directors of the International Academy of Collaborative Professionals from 2007-2014 and served as the President in 2013.\n \nArmine Baltazar was born in Bucharest\, Romania\, to a family of Armenian origin\, grew up in Los Angeles\, graduated from UCLA Summa Cum Laude with a Political Science degree\, then attended the UCLA School of Law. During law school\, Armine excelled in her studies\, receiving the American Jurisprudence Award in Constitutional Law. After graduating from UCLA Law\, Armine practiced corporate finance law at a large\, New York-based law firm. Dissatisfied with the impersonal nature of the corporate practice\, she turned to family law and has been practicing family law since 1999. Armine is currently the managing partner at the family law office of Hammers & Baltazar\, LLP\, with offices in Los Angeles and Orange County\, California. She has completed multiple mediation training programs across the country and is an Adjunct Professor of Mediation at Monterey College of Law.
URL:https://understandinginconflict.org/event/starting-at-sorry-apology-to-accountability-on-the-path-of-forgiveness/
LOCATION:Zoom webinar
CATEGORIES:Practitioner Training,Webinars
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