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Working Creatively with Conflict: 40 Hour Basic Mediation and Conflict Resolution Training (East Coast)

May 3 at 8:00 am - May 7 at 5:00 pm EDT

$500.00 – $2,475.00

To register, scroll to the bottom of this page.

Are you responsible for helping people work through conflict?

Do you manage important conversations between clients, employees, team members, volunteers or other people?

Do you want to improve your ability to facilitate conversations of consequence?

Do you want to learn to mediate or enhance your conflict resolution skills?

In this gold standard mediation training, learn how to support parties working through conflict or engaging in other important conversations in a different way.  Our Understanding-Based model focuses on guiding parties to make knowing and informed choices together in a  respectful manner.  Highlights of our basic training, Working Creatively with Conflict, include:

  • Positive neutrality –supporting all parties without taking sides
  • The Loop of Understanding – enhancing understanding and empathy
  • Creative Options — innovating to meet differing needs and interests
  • A Foundation for the Future — building the groundwork for the parties to make effective and lasting decisions together now and in the future


The program was extremely effective and valuable on so many professional and personal levels. I felt it opening up many different opportunities and avenues for further learning and exploration. - Lisa Auer

Who Will Benefit From This Training?

Our participants include mediators, lawyers, collaborative professionals, business consultants, executive coaches, managers and supervisors, human resources professionals, ombuds-people, non-profit staff, and other people whose work will be enhanced by  increased skills in conflict resolution.  Participants report it is one of the top mediation programs they have taken.

The program teaches more than just new skills. It teaches a new way of thought and approach to conflict — inside and outside the court room. I received a profound sense of renewal, consideration and gratitude. – Adam Halper

What is the Format of the Training?

This hands-on in person training features briefings on the core skills of the Understanding Based Approach, followed by lively demonstrations and role-plays, all of which immerse participants in the learning. Realistic simulations, in which participants work through mediations from beginning to end, with coaching from our teachers, offer participants the chance to hone their skills and experience the emotional challenges faced by parties in dispute. Participants describe these different modes of learning and their interplay as enjoyable as they are engaging and rewarding.

An exceptional program: well thought-out and organized, making difficult material accessible and creating a terrific group process. - Laura Schwartz


Katherine Eisold Miller is an attorney practicing mediation and collaborative practice in Westchester County, NY. She has been practicing family law since 1987, first as a litigator and now exclusively outside the court system. She has taught family law at the White Institute and NYU as well as with the Center and lectures regularly on mediation and collaborative practice. She is a Board member of the New York Association of Collaborative Professionals.

Ivan Alter is a collaborative attorney and mediator with offices in Westchester County and New York City. Practicing law since 1994, Ivan previously had a career as a commercial and matrimonial litigator before discovering the understanding based model at the CUC. Since then, Ivan has focused all of his professional energies on practicing, promoting, and teaching mediation and collaborative law. He is member of the New York Association of Collaborative Professionals, the Family and Divorce Mediation Council, the International Academy of Collaborative Professionals, and Northern Westchester Collaborative Divorce.


What are the logistics?

The training begins on the afternoon of Wednesday, May 3, 2023 at 1:00 pm through 9:00 pm. On Thursday, the session runs 9 am – 9 pm  and includes dinner (with ample breaks for meals and rest). On Friday and Saturday, the sessions run from 9am – 6 pm. The program ends on Sunday, May 7, 2023 with a session from 9am – 12:30pm. All participants will enjoy delicious meals during the sessions from Wednesday through Sunday.


Wainwright House
260 Stuyvesant Avenue, Rye, NY 10580


The program training fee is $1,350 plus a fee for the facility, lodging, and meals as follows:

Private room: $1125 for a total of $2,475

Shared double room: $775 for a total of $2,125

Commuter for those not staying at Wainwright:  $525, for a total of $1,875

Please email us at [email protected] for details or questions regarding logistics.

Please note our cancellation policy:  If you cancel 4 weeks or more prior to the program, your deposit will be returned minus a $250.00 administration fee (which may be applied against a future program).  Less than 2 weeks (but more than one week) prior to the program, we will retain 50% of the total cost of the program. Please note that refunds of the training and facility fee are not made for cancellations within the last week prior to the program.

Continuing Education Credit


The Center for Understanding in Conflict, as the Center for Mediation in Law, has been certified as follows:

In New York, as an Accredited Provider of Continuing Legal Education in the State of New York by the New York State Continuing Legal Education Board. The Mediation Intensive Training will fulfill 40 NY MCLE credit hours (6.5 Ethics credits; 19.5 Professional Practice credits; and 14 Skills credits).  For continuing legal education purposes, the Mediation Intensive Training is appropriate for both newly admitted and experienced attorneys.

The Center program has been approved under Part 146 by the New York State Unified Court System’s Office of ADR Programs. (Please note that final placement on any court roster is at the discretion of the local Administrative Judge and participation in a course that is either approved or pending approval does not guarantee placement on a local court roster.)


May 3 at 8:00 am EDT
May 7 at 5:00 pm EDT
$500.00 – $2,475.00
Event Categories:
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Center for Understanding in Conflict


Wainwright House 260 Stuyvesant Avenue, Rye, NY 10580
260 Stuyvesant Avenue
Rye, NY 10580 United States
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914. 967. 6080
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MIT EC 5-23 // Training with Private Room
Registration Fee - $1,350 Private Accommodation - $1125
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MIT EC 5-23 // Training with Shared Room
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MIT EC 5-23 // Training for Commuter
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MIT EC 5-23 // Deposit for training for commuter
Remaining balance of $1,375 due 30 days before event start.
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